Featured Not resolved
Advertised vs Delivered
Product or Service Quality

My complaint email to FromYouFlowers.com:

On October 25, 2015 I placed an order for a Premium (highest quality) birthday arrangement of "Bright and Beautiful" flowers. Just look at the attached picture of what I thought I ordered and what was delivered today: THIS IS RIDICULOUS!!!

- How many similarities do you see between the two pictures?

- And that was your Premium arrangement, what if I had ordered Regular or Deluxe?

- Why was the address shown on the arrangement, instead of my message?

- Was the message also handwritten so hurriedly, like the address on a piece of paper?

SHAME ON FromYouFlowers.com, as the person who received the gift may think that I had no consideration for her.

Response from FromYouFlowers.com:

"Thank you for contacting From You Flowers. We are so sorry to hear that you were disappointed with your order. Your satisfaction is our main priority and we certainly want to resolve this issue for you. Therefore, we have issued a refund of 25% off of the product. Please allow 1-3 business days for the credit card company to post the refund to your account. We have also informed the delivering florist of the complaint, and they asked that we extend their apologies to you as well. If there is anything more we can do, please do not hesitate to contact us. Thank you, and once again, please accept our apologies."

My new response to FromYouFlowers.com:

I am not satisfied with your offer as I do not care about getting any refund, I do not need your refund. Pay more attention to your selection of the local florists who you are working with, and if you want to present a real apology, deliver again to the recipient, better flowers and better arrangement, along with an apology letter, then I may consider buying from you again.

This person wrote the review because of bad quality at From You Flowers and attached a photo. Reviewer claimed that he or she lost $80 and wants From You Flowers to "deliver again to the recipient, better flowers and better arrangement, along with an apology letter for the bad quality of the delivered product".

The most disappointing in user's experience was arrangement received did not resemble arrangement purchased. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by From You Flowers from you flowers birthday flowers for you to read. This information may help you with your purchase decision.

Had an Experience with From You Flowers?

Write a review


Terms of Service
Post Comment

You May Also Like

From You Flowers - Super Sweet Snack Gift Basket Review From You Flowers "..Tuesday came and the item delivered was a Saran wrapped ball of dollar store items and a few candy bars. There might have been $20 worth of stuff in there..." Read more From You Flowers Delivered Was NOT What Was Pictured From You Flowers "Placed a same day order for a 2 year death anniversary. It was to be delivered to my in-laws since my family wasn't able to make it. I ordered the..." Read more From You Flowers - You DO NOT get what you pay for flowers! From You Flowers "You DO NOT get what you pay for flowers! That should be the business name because 2x now I have ordered flowers for my mother, picked out bouquet online, and..." Read more From You Flowers - Gouging, Cheating, not performing From You Flowers "I have ordered few times & each & every time they charge extra and promise early delivery. It never happens. Including today's birthday delivery that I was charged about $5..." Read more Anderson Duff Attorney Lawyer Revision Legal Revision Legal "Anderson Duff stole trust fund money from my grandfather. He is a lying, dishonest charlatan. My grandfather is now dying because he isn't able to pay for surgery. A truly..." Read more Toyota Financial - They have messed up my credit by over 100 points that will cost me $1000's over my lifetime Toyota Financial "A 30 year military veteran and 12 year Toyota owner, I planned to purchase another when my current Toyota needed replacement. I can tell you that will not happen! I..." Read more Spywhizz - Cheeted Spywhizz "I called to order flexaspy was told to give target info and to send 75 bucks throu Western Union and send as a pick up not into a account but..." Read more PetArmor - DO NOT WASTE YOUR MONEY PetArmor "I made the exact same mistake that other people do. I used pet armour instead of Frontline like an idiot because I wanted to save thirty bucks. It doesn't work..." Read more