Featured 100% full Not resolved
1.0
Details
Advertised vs Delivered
Product or Service Quality
0 comments

My complaint email to FromYouFlowers.com:

On October 25, 2015 I placed an order for a Premium (highest quality) birthday arrangement of "Bright and Beautiful" flowers. Just look at the attached picture of what I thought I ordered and what was delivered today: THIS IS RIDICULOUS!!!

- How many similarities do you see between the two pictures?

- And that was your Premium arrangement, what if I had ordered Regular or Deluxe?

- Why was the address shown on the arrangement, instead of my message?

- Was the message also handwritten so hurriedly, like the address on a piece of paper?

SHAME ON FromYouFlowers.com, as the person who received the gift may think that I had no consideration for her.

Response from FromYouFlowers.com:

"Thank you for contacting From You Flowers. We are so sorry to hear that you were disappointed with your order. Your satisfaction is our main priority and we certainly want to resolve this issue for you. Therefore, we have issued a refund of 25% off of the product. Please allow 1-3 business days for the credit card company to post the refund to your account. We have also informed the delivering florist of the complaint, and they asked that we extend their apologies to you as well. If there is anything more we can do, please do not hesitate to contact us. Thank you, and once again, please accept our apologies."

My new response to FromYouFlowers.com:

I am not satisfied with your offer as I do not care about getting any refund, I do not need your refund. Pay more attention to your selection of the local florists who you are working with, and if you want to present a real apology, deliver again to the recipient, better flowers and better arrangement, along with an apology letter, then I may consider buying from you again.

This person wrote the review because of bad quality at From You Flowers and attached a photo. Reviewer claimed that he or she lost $80 and wants From You Flowers to "deliver again to the recipient, better flowers and better arrangement, along with an apology letter for the bad quality of the delivered product".

The most disappointing in user's experience was arrangement received did not resemble arrangement purchased. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by From You Flowers from you flowers birthday flowers for you to read. This information may help you with your purchase decision.

Had an Experience with From You Flowers?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

From You Flowers - You're In My Heart Bouquet Review From You Flowers "On the 1st of February 2017, I placed an order for flowers to be delivered on the 2nd before noon, the flowers did not arrive until 4:00 pm, then to..." Read more From You Flowers - Roses Flowers Review From You Flowers "They screwed up an order of daffodils that I sent to my fiancé, and sent me an apologetic $20 gift certificate that I then used to buy a dozen roses...." Read more From You Flowers - ABSOLUTE *** From You Flowers "...Not only is the bear ugly, but it is not even the size of a medium fountain soda! The flower arrangement looks NOTHING like I ordered..." Read more From You Flowers - Total Fail! From You Flowers "I ordered an arrangement for a man with sunflowers, green poms, blue flowers, etc., because it was appropriate for a man. The arrangement he received did not have one..." Read more Ups driver damaged  2 packages mon & tues Ups "Review Detail Thrown pacage Ups 1/5 original star-rating waiting -MODERATION TEAM This review is waiting for approval by the Consumer Affairs moderation team. We count on members like you to..." Read more Southern Style Design Bar - Way beyond the 9-14 business day and company not responding to me Southern Style Design Bar "I placed an order on 6/30/2017 and funds were taken from my account within 48 hours. I got the automated response that my order was received and I waited. I..." Read more Everbuying - Service has been improved over the year Everbuying "I started shopping at Everbuying 2yrs ago from buying a mobile phone. The 1st experience was very good, express shipping is at reasonable cost. since then I have bought many..." Read more Skechers - Very Poor Product and quality Skechers "I just bought my shoes on 20th Feb'17 in 6500 rupees. Within 6 months cut marks appears which converting on all across . I reported to my nearest place GIP(..." Read more