whether you or a representative that you allow to fulfill a contracted gift delivers the wrong basket and without notifying me of the lesser amount item sent yet you charge the full $89.00 price. Some has committed FRAUD.
I ordered a deluxe basket 5 assorted balloons and a large congrats balloon. What was sent was fruit and 1 balloon. When I reported this I was assured that in this same day the correct items would be delivered and you were issuing a gift certificate for the error.
I said that the certificate as not necessary and appreciated the effort to correct the error. It is now the next afternoon and nothing has been done to correct the FRAUD.
Product or Service Mentioned: From You Flowers Gift Basket.
Reason of review: Not as described.
Monetary Loss: $89.
Preferred solution: Deliver product or service ordered.
I didn't like: Are thieves.