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From You Flowers - Delivery Service Review from Dallas, Texas

1.0
Details
My husband tried to surprise me by ordering flowers. He paid for same day delivery on 10/24. The flowers were just delivered today, 11/2 and were left outside the leasing office of our apartment because they were not open yet. It was foggy and not very good weather conditions this morning. When my husband picked them up, they were dead. We called customer service and they said they could only offer us a 10% discount. Thats only $5 on his $50 order that was a week and a half late and dead! Not happy at all!!
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Review
#727716 Review #727716 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

Will never order fromYou flowers again. | From You Flowers review from Dallas, Texas

Will never order fromYou flowers again. - From You Flowers review
Will never order fromYou flowers again. - From You Flowers review
Will never order fromYou flowers again. - From You Flowers review
Will never order fromYou flowers again. - From You Flowers review
I ordered a premium Burgundy rose bloom with a nice vase. The roses were 59.00 and I received a tiny ugly vase of flowers with NOT ONE ROSE in it. I called the local florist and she said that fromyouflowers only sent over to send a holiday bouquet. She told me that this happens all the time. I called fromyouflowers and I was on the phone and on hold for an extremely long time while they "look into it". They then offered me a $15 gift certificate and or redeliver in 2 days. Well I wanted them delivered ON HER BIRTHDAY. Ruined the moment when I saw those ugly flowers. Look at the pic of what I ordered vs what I received.
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1 comment
Anonymous
#1058427

Wow! Now THAT is an obvious misrepresentation of product order versus product received.

The pictures were a great tool.

What would be even more effective is to copy and paste the description of the bouquet you saw online into this complaint and then get a copy of the print out from the florist who fulfilled the order.

THEN, contact the company again and link them to this site and leave a link on their facebook page (if they have one). You definitely didn't get what you ordered.

Featured
Review
#727365 Review #727365 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised

From You Flowers Flowers Review

1.8
Details
It's the same story you keep hearing, my flowers did not get delivered, these guys are totally unreliable, just bunch of excuses, still waiting on a refund
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Review
#671768 Review #671768 is a subjective opinion of poster.
Product
From You Flowers Flowers
Reason of review
Problem with delivery

Same Day Delivery did not happen | From You Flowers review from Dallas, Texas

My brother and I tried to deliver flowers to my mom, who lost her dog. I paid for same day delivery early this morning. Late that afternoon, an unknown number called and left a message on my phone saying that I needed to call about my status of the order. I called, and after waiting on hold for 10 minutes, they said that they couldn't deliver it the same day but will deliver it tomorrow. I expressed frustration but said fine. Then they put me back on hold for another 5 minutes. This company should not advertise same-day delivery if they can't deliver on that. I will NEVER use them again.
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Review
#594226 Review #594226 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Problem with delivery

Wrong Plant | From You Flowers review from Dallas, Texas

Mother Passed away ,Iam in another state I ordered $100 large plant with a peom , what i got was a small $25 plant my peom was hand written by a kid. too late all delivered to wake service , They ackowledged their wrong mix up and offerred me a $15 credit towards next purchase of plants KISS MY *** NO STARS Service i realized they are a broker service for any BS flower shop in the area where flowers are needed least they could have done was to credit me a refund of $50 i will make this a living *** for this shabby company
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Review
#552590 Review #552590 is a subjective opinion of poster.
Product
From You Flowers Flowers

First anniversary | From You Flowers review from Dallas, Texas

My husband ordered flowers for our first anniversary they told him it would be delivered to me by 230, at 5 when I left work, I still didn'tget them. Nothing was done, still waiting on refund. Needless to say, my surprise for first was ruined. This is the special anniversary, it's the first and all I got was it will be delivered shortly,we are working on it! he finally had to break and tell me. he was so upset cause of the lies due to this screwed up company. I will never do business with this company again. Fed up!
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1 comment
Anonymous
#769404

I'm sorry to hear about your experience. I am dealing with the same issue with From You Flowers.

Wish I read these reviews before ordering. I think their delivery guarantee is an intentional marketing ploy because they have figured out it is cheaper to give customers a discount when the delivery is late than have the potential customer order from another website!

Review
#440256 Review #440256 is a subjective opinion of poster.
Product
From You Flowers Flowers

Fail to Deliver what they Promise. DO NOT USE FROM YOU FLOWERS

I ordered a bouquet of roses for my wife on Valentine's and paid extra for delivery. They did not delivery them and had to make four calls and waited for over 25 minutes each time to speak to a C.S.R. I finally after my fourth call and two days later did I finally get my money back. Not only was I embarrassed by my wife not getting Roses on Valentine's but, the time I wasted being placed on hold . Don't be a "fool" like me and use this company. Now I will have wait and see how money days it will take to get my credit..
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Review
#384844 Review #384844 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Loss
$77

EPIC FAIL | From You Flowers review from Dallas, Texas

I ordered a small flower arrangement to be delivered on 2/13/13 the day before Valentines Day . I ordred this on 2-11-13. I was called and they said that they were sorry but they could not find a florists to deliver the flowers on the requested day ,but we will do it on Valantines Day.I then called the morning of Valentines Day and asked them were they going to be able to deliver them on valentines day, they told me yes no problem...Yeah Right, my 84 yr old grandmother DID NOT get them again. I am so pissed! I will never use them again.
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Review
#384666 Review #384666 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Loss
$35

Terrible experience at From You Flowers

I ordered flowers for a friend of mine who just had surgery. I ordered them from From You Flowers on Tuesday and they were to be delivered that Thursday. So, Thursday came and went and after I talked to my friend, she said nothing had arrived. So, when I called them on Friday, they said that the florist couldn't deliver them that day but they would be delivered Friday before 5. Well, needless to say, they didn't deliver them on Friday, either. So, I was told that they would be delivered on Saturday. So, I get a call Saturday morning and they don't have the right flowers for my order. They advertised an orange bouquet of flowers and apparently, no florist in the Dallas area has orange flowers. So I told them to use a substitute. Then, a few hours later, they called to tell me that they can't deliver them on Saturday or Sunday but they could do it Monday. So, the flowers that were supposed to have been delivered on Thursday would now have been changed and delivered four days later. So, I told them to forget it and I'm currently trying to get my money back. Really? Is it THAT hard to deliver flowers?? Terrible company and I will tell everyone I know not to use them.
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Review
#330006 Review #330006 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Loss
$40

Contact From You Flowers Customer Service

Website:
Mailing Address:
455 Boston Post Rd, Suite 6 483 West 37th Street New York, NY 10018
Old Saybrook, CT 06475
USA
Phone:
(888) 654-5144
Contact From You Flowers Customer Service

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DO NOT USE FROMYOUFLOWERS.COM | From You Flowers review from Dallas, Texas

Do not use FROMYOUFLOWERS.COM. My Mom ordered flowers with balloons for my birthday, that was yesterday. She ordered them a week in advance and paid for the expidited delivery. They never showed up to my work and she wasn't notified until 2:30 that they weren't going to deliver them. They keep telling her that they were on their way to me. Needless to say, once all is said and done, they said the florist they used didn't have them ready in time. This ruined my Birthday. This was a long standing tradition from my mom, and this year it was destroyed by this HORRIBLE company. If you want to pay for a service that will only let you down. Please use them. Thank you FROMYOUFLOWERS for ruining my birthday.
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Review
#323032 Review #323032 is a subjective opinion of poster.
Product
From You Flowers Arrangement