Not resolved

Ordered an arrangement Saturday afternoon to be delivered Sunday with a guaranteed Sunday delivery and a payment for expedite to have it delivered as early in the day as possible. Decided to check myself online to see what the delivery status was.

Imagine my surprise when I was told that the delivery had been moved to Monday. When I called they said that the flower store closed at 1:00 and that they didn't have the flowers needed for the arrangement. Why wouldn't anyone call to see if I wanted a different arrangement.

Reality - there was nothing that was going to be able to be delivered same day and they lied when they said that they could. Don't believe them!

Product or Service Mentioned: From You Flowers Same Day Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

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