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From You Flowers - Terrible Floral Arrangement from From Your Flowers

From You Flowers - Terrible Floral Arrangement from From Your Flowers
From You Flowers - Terrible Floral Arrangement from From Your Flowers
My daughter was having an awful week at school and I choose this company to send her flowers. Upon checkout I noticed the surcharges were a overpriced but decided to go ahead with the arrangement anyway. She sent me a picture thanking me and I noticed they looked NOTHING LIKE THE Picture online. I sent the company a picture explaining this and they gave me a $15.00 gift card for future purchase. See the thing is I WILL NEVER Order from them again. It was honestly a little embarrassing seeing them in the picture she texted me. I would definitely not recommend them to anyone.
1.4
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money
Website
I didn't like
  • Whole experience
#1450124
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From you flowers

My nephew passed away unexpectedly. We ordered $100+ arrangement to be delivered to the funeral home. They CANCELLED the ordered the next day... the reason why. Sorry, we don't have delivery there. You can go to the grocery store to get flowers!!!!!!! We live 4-5 hours away. Thanks for nothing...I mean literally THANKS FOR NOTHING. Way to be classy, you should have told us there wasn't a delivery option when we called.
I didn't like
  • Lied to me about delivery
#1446424
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From You Flowers - Flowers weren’t fresh

I ordered flowers for my Aunts 81 birthday.I get a email saying they have been delivered.I look out the door and nothing.I called customer service and was told they would look into it and get back to me.Never did.A few hours later I get a knock on the door and my flowers were handed to me by a lady that lived in Building 136 with the same apt number.Wrong building.Then they weren’t even fresh.I emailed the company and they gave me a discount .I preferred for these to get replaced with fresh ones.Not happy.
2.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
I didn't like
  • Quailty
  • Delivered to wrong address
#1445013
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I spent $70 on an arrangement for my mother-in-law in Florida, The wrong arrangement - a poor quality, small, sub- standard excuse of a floral basket was delivered. I called twice and emailed and was told each time the problem would be corrected. This issue has still...
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I didn't like
  • Failure of delivery
#1439036
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From You Flowers - Extremely disappointed
From You Flowers - Extremely disappointed
I’m pretty forgetful and didn’t realize it was my friends birthday until the day of. I specifically shopped from their “same day delivery” flowers and ordered by 830am, paid for the expedited fee to have it delivered within 4 hours and same day delivery fee. At 330 I...
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1.1
#1435040
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From You Flowers - Still on hold about failed delivery

I have been on hold 20 minutes in a constant loop trying to get through to Customer Service after they failed to meet a delivery window I paid $4.99 extra for.
#1430315
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From You Flowers - Flowers never delivered - more than 3days late and counting

I ordered flowers to be delivered 12/16 and it’s now 12/18 and no flowers are delivered. I spoke with a representative on 12/17 and was told my flowers would be delivered by the end of the day. Yet again, From You Flowers failed and the flowers are still MIA. I would never recommend trusting this company with you money.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Style and Design
Value for money
#1427715
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From You Flowers - Dissatisfied and disappointed

From You Flowers - Dissatisfied and disappointed
From You Flowers - Dissatisfied and disappointed
I would not recommend using this service. One of my arrangements was not delivered on the scheduled date and the other looked nothing like the photo display. I upgraded my display to be a deluxe and it was delivered looking like a meager mini bouquet. Thank goodness I asked the recipient to send me a photo. Very dissatisfied with this service and will not be able to use them in the future. I then had to spend over 40 minutes on a call with customer service to get both of the issues resolved.
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Price Affordability
Product or Service Quality
Value for money
Website
#1426092
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From You Flowers - Horrible

From You Flowers - Horrible
I ordered a florist designed bouquet and my aunt received an awful looking bouquet. I can't believe what I saw when she posted it on Facebook. I was embarrassed!
#1403357
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From You Flowers - The flowers were not delivered/Friday 12 at 1:30

they said delivery would arrive at 6:00 or 7:00 pm we will see!!!
#1380057
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