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They show you one thing online and the product is totally different with what is delivered | From You Flowers review from Lebanon, Pennsylvania

2.6
Details
They show you one thing online and the product is totally different with what is delivered - From You Flowers review
They show you one thing online and the product is totally different with what is delivered - From You Flowers review
I ordered flowers online the premium bouquet (not regular, and not deluxe), for a friend for her birthday, and what I ordered was not what was shown online. The picture on the left was what I ordered, the premium bouquet and the picture on the right was what was delivered. This is false advertisement, We are being ripped off by these flower companies.
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#1792595 Review #1792595 is a subjective opinion of poster.

Birthday Spoilers | From You Flowers review

2.5
Details
Ordered flowers from this company not one, not twice, but three times to only be disappointed. The first and second orders were ordered on the same day. When the first flowers were delivered late, not flowers i ordered, and the the delivery driver was rude i canceled my second ordered. I received a email with my refunds and a letter asking for a third chance, so silly me ordered again. I paid for exedited delivery , and flowers were not delivered on time, and they actually wanted to deliver them the next day. Worst flower place ever. Please avoid if you want your love one to actually receive flowers.
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Review
#1556565 Review #1556565 is a subjective opinion of poster.
Service
From You Flowers Expedited Delivery Service
Pros
  • Price
Cons
  • Service
  • Flowers
Reason of review
Problem with delivery
Loss
$40
Preferred solution
Full refund

Rescheduled delivery 2nd purchase this happened | From You Flowers review

3.1
Details
rescheduling problem no same day or next day as promise 2nd time this happened, call denise at 781 524 1407
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Review
#1542681 Review #1542681 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Reason of review
Not as described/ advertised
Tags
  • fail

Scammers | From You Flowers review

3.2
Details
I ordered flowers Thursday and was promised delivery today. Even got an email stating delivered. Funeral home says no delivery! It’s taking them too long to contact filling florist. Liars!
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Review
#1542566 Review #1542566 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

Awful | From You Flowers review

2.5
Details
I ordered flowers for mothers day for my mom and mom in law. They were not even arrangement I ordered and the roses where broken. One of the the arrangement of flowers didn't even fit in the vase. I tried this company before and it was disappointing, so I decided to give them a second shot, they failed!! never again! Your better off calling a local florist in the persons area!
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Review
#1533611 Review #1533611 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Pros
  • Variety they offered
Cons
  • What was ordered was not delivered
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Full refund

Flowers weren’t fresh | From You Flowers review

2.6
Details
I ordered flowers for my Aunts 81 birthday.I get a email saying they have been delivered.I look out the door and nothing.I called customer service and was told they would look into it and get back to me.Never did.A few hours later I get a knock on the door and my flowers were handed to me by a lady that lived in Building 136 with the same apt number.Wrong building.Then they weren’t even fresh.I emailed the company and they gave me a discount .I preferred for these to get replaced with fresh ones.Not happy.
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Review
#1445013 Review #1445013 is a subjective opinion of poster.
Product
From You Flowers Flowers
Cons
  • Quailty
  • Delivered to wrong address
Reason of review
Bad quality
Loss
$40
Preferred solution
Deliver product or service ordered
2.6
Details

Update by user Sep 26, 2018

As recommended by the BBB, I finally contacted Robyin Fountain at rfountain@fromyouflowers.com (or by phone at 860-701-4140) with a copy of this review. Ms. Fountain called me in a very short time with a resolution including refund, an apology card to get me out of the...

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Resolved
Review
#1364545 Review #1364545 is a subjective opinion of poster.
Product
From You Flowers Flowers
Reason of review
Good customer service
2.7
Details
I ordered flowers to be delivered the same day (per promo delivery was free). NOT. $2.99 fee added and the order supposedly had to be over $50.00 to delivery to that area. I canceled the order. I then received a follow up email with another promo to complete...
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Review
#1351359 Review #1351359 is a subjective opinion of poster.
Product
From You Flowers Flowers
Cons
  • No communication and was not truthful about item being delivered
Reason of review
Order processing issue
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • worst company
2.6
Details
Vendors lie and Customer Service is fair at best! I made an order on 5/14/18 at 1045 am for a same day delivery. As of 515 pm the order had not been made (deliveries to businesses are supposed to be delivered by 5 pm). At 707 pm I got an Email stating that the delivery...
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Review
#1256389 Review #1256389 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Cons
  • Just deliver what was ordered and tell the truth
Reason of review
Poor Customer Service, Problem with delivery and truthfulness.
Preferred solution
Deliver product or service ordered
Tags
  • Fromyouflowersfail

Contact From You Flowers Customer Service

Website:
Mailing Address:
455 Boston Post Rd, Suite 6 483 West 37th Street New York, NY 10018
Old Saybrook, CT 06475
USA
Phone:
(888) 654-5144
Contact From You Flowers Customer Service

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Latest Question

From You Flowers Questions
3.3
Details
my name is Marlon Mangaccat.I'm a valued customers for so long.I ordered the Sweetheart Roses on May 8.My Wife received it but there's only 9 Roses received today May 11.Why is this always happening..It happens again before.i was mad it's our Anniversary and also...
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Review
#1253815 Review #1253815 is a subjective opinion of poster.
Product
From You Flowers Roses Flowers
Pros
  • Pictures looked good
Cons
  • Product is not the quality paid for
Reason of review
Not as described/ advertised
Loss
$48
Preferred solution
Full refund
Tags
  • Special Occasion