flowers order delivery service customer service customer florist arrangement refund ordered flowers

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No delivery | From You Flowers review from Hawthorne, California

2.0
Details
I ordered flowers for my girlfriend and for them to be sent to her job, she works 8-4 so now shes gone for the day and no delivery was made.
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Review
#1793254 Review #1793254 is a subjective opinion of poster.
Product
From You Flowers Flowers

No delivery | From You Flowers review

2.3
Details
Got an email that they were delivered yesterday and weren't I waited till the end of today just in case and nothing .... the recipient didn't get them and neither did the front office
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Review
#1793180 Review #1793180 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Pros
  • No pros
Preferred solution
Deliver product or service ordered

Do Not USE | From You Flowers review

1.9
Details
Ordered 2 different orders to be delivered on two different dates. Both were delivered THE SAME DAY &;;;;;;;;;;;;;;;;; TIME. I'm the surprised one.
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Review
#1784284 Review #1784284 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Cons
  • Entire process
  • Delivery date or time is false
Preferred solution
Deliver product or service ordered
Tags
  • Birthday Valentines Day

NO I WOULD NOT | From You Flowers review from Austin, Texas

2.2
Details
Please my order before 9am. Checked updated regularly. Nothing changed. Called 4 different time & spoke to 4 different people within a hour. Left on hold the 1st time, could not contact flower shop 2nd time, was told delivered 3rd time. So called where they were to be delivered. She did not receive. Called a 4th time, now being told the florist cannot deliver today (but remember was told they were delivered). Asked why I was not notified & was told From You Flowers was not notified. Demanded a refund. She tried to offer me 2 deal. NO I WANT A REFUND. Was put on hold. Came back & said they cancelled my order & will receive refund. Felt lied to & very unhappy. Will NEVER use them again.
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Review
#1763610 Review #1763610 is a subjective opinion of poster.
Service
From You Flowers Delivery Service

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Choose a different company | From You Flowers review

1.5
Details
Choose a different company - From You Flowers review
Choose a different company - From You Flowers review
Choose a different company - From You Flowers review
Horrible! The flowers that were ordered were not the same flowers that were received. Called and complained they said they have a substitute policy if not the same flowers they substitute for something similar which is completely understandable; however, the actually received arrangement did not appear manicures or professionally put together at all. The flowers looked like they came from a grocery store that were put in a clear vase. Even the vase was not accurate it was suppose to be a short square vase from the online pics versus a traditional standard height vase. Anyways completely disappointed in the arrangement will never order from them again especially with so many competitor companies. I am surprised they are still in business.
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Review
#1760324 Review #1760324 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Pros
  • What i thought i was going to get
Cons
  • Mistakes made
  • Arrangement of the flowers were awful
  • Lousy service
Reason of review
Bad quality
Loss
$50
Preferred solution
Price reduction
Tags
  • Waste of money
  • From You Flowers Review

Never Again | From You Flowers review

1.7
Details
Placed my sympathy flower order online Sunday morning. They advertised same day delivery. 4 hour later, after visitation started, they called to say they could not find a driver to deliver until Monday! Cancelled order. Customer service girl had an attitude, couldn't care less, and I could barely understand her due to a thick accent.
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Review
#1745767 Review #1745767 is a subjective opinion of poster.
Service
From You Flowers Florist
Reason of review
Not as described/ advertised
Preferred solution
Full refund
Tags
  • Flower Delivery Scam

Very bad | From You Flowers review

1.8
Details
Dear Sir/Madam, I had placed an order for today of Chocolate Lover's Basket. The basket has been delivered but a different one is delivered with different chocolates although I have made the payment for another one. Please get my issue resolved right now and get my basket changed. I have attached the picture for your further reference. I am extremely very disappointed by your services. I cannot believe you guys made this kind of a mistake. Get it changed for me now, please. I will be waiting for your reply. Regards, Maria Ahmed
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Review
#1639472 Review #1639472 is a subjective opinion of poster.
Product
From You Flowers Chocolate Lovers Gift Basket
Reason of review
Order processing issue
Loss
$72
Preferred solution
Let the company propose a solution

Horrible | From You Flowers review

1.7
Details
Horrible - From You Flowers review
Horrible - From You Flowers review
I made two orders through them. One went fine and the succulent garden was nice. However, the second order was never delivered. They said they would resend it. Then called and told me what I ordered was no longer available so they refunded me and gave me a $15 gift card. I placed an order for another succulent garden and used the gift card to get the "deluxe" version. Which I assumed would be like the first order only better. IT WAS NOT. It looked horrible and was NOT worth the up charge. After over a week of trying to figure this out I was extremely disappointed. I contacted and the best they could do was apologize and give me a 20% refund. Will not be using them again.
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Review
#1501624 Review #1501624 is a subjective opinion of poster.
Cons
  • Failed delivery
  • Bad quality
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Full refund
Tags
  • From You Flowers Review
1.8
Details
I am so pissed with this company. I order flowers for various ocassions from them and u would think i would finally learn. This company is a freakin nightmare. Ordered flowers for my friends daughter baby party and the flowers showed up a day later and in the afternoon...
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#1450400 Review #1450400 is a subjective opinion of poster.

Contact From You Flowers Customer Service

Website:
Mailing Address:
455 Boston Post Rd, Suite 6 483 West 37th Street New York, NY 10018
Old Saybrook, CT 06475
USA
Phone:
(888) 654-5144
Contact From You Flowers Customer Service

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Dissatisfied and disappointed | From You Flowers review from Palm Springs, California

1.6
Details
Dissatisfied and disappointed - From You Flowers review
Dissatisfied and disappointed - From You Flowers review
I would not recommend using this service. One of my arrangements was not delivered on the scheduled date and the other looked nothing like the photo display. I upgraded my display to be a deluxe and it was delivered looking like a meager mini bouquet. Thank goodness I asked the recipient to send me a photo. Very dissatisfied with this service and will not be able to use them in the future. I then had to spend over 40 minutes on a call with customer service to get both of the issues resolved.
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#1426092 Review #1426092 is a subjective opinion of poster.
Product
From You Flowers Flowers