flowers order delivery service customer service customer florist arrangement refund ordered flowers

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Flowers looked horrible..my gf said they look wilted | From You Flowers review

Flowers looked horrible..my gf said they look wilted - From You Flowers review
I ordered flowers 2 weeks ago to be delivered to my gf on Valentine's day and they looked nothing like the picture I orderd..
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Review
#1792945 Review #1792945 is a subjective opinion of poster.
Pros
  • I could have flowers delivered
  • Selection of flowers
Cons
  • Quality of product
Preferred solution
Resend flowers!!!

They show you one thing online and the product is totally different with what is delivered | From You Flowers review from Lebanon, Pennsylvania

2.6
Details
They show you one thing online and the product is totally different with what is delivered - From You Flowers review
They show you one thing online and the product is totally different with what is delivered - From You Flowers review
I ordered flowers online the premium bouquet (not regular, and not deluxe), for a friend for her birthday, and what I ordered was not what was shown online. The picture on the left was what I ordered, the premium bouquet and the picture on the right was what was delivered. This is false advertisement, We are being ripped off by these flower companies.
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Review
#1792595 Review #1792595 is a subjective opinion of poster.

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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Choose a different company | From You Flowers review

1.5
Details
Choose a different company - From You Flowers review
Choose a different company - From You Flowers review
Choose a different company - From You Flowers review
Horrible! The flowers that were ordered were not the same flowers that were received. Called and complained they said they have a substitute policy if not the same flowers they substitute for something similar which is completely understandable; however, the actually received arrangement did not appear manicures or professionally put together at all. The flowers looked like they came from a grocery store that were put in a clear vase. Even the vase was not accurate it was suppose to be a short square vase from the online pics versus a traditional standard height vase. Anyways completely disappointed in the arrangement will never order from them again especially with so many competitor companies. I am surprised they are still in business.
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Review
#1760324 Review #1760324 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Pros
  • What i thought i was going to get
Cons
  • Mistakes made
  • Arrangement of the flowers were awful
  • Lousy service
Reason of review
Bad quality
Loss
$50
Preferred solution
Price reduction
Tags
  • Waste of money
  • From You Flowers Review

NO!!! Use another company | From You Flowers review from Bangor, Maine

NO!!! Use another company - From You Flowers review
NO!!! Use another company - From You Flowers review
Paid for the premium (upgraded) and the arrangement was not as ordered....smaller, skimpier, bare spots and horrible substitutes. Also, paid for rush delivery and it was not delivered when it was supposed to be. Was supposed to be at least 18 inches high and was not even a foot. Measured with bow 11 inches. Was embarrassed at what was sent and was not worth the money spent. Customer service said they would replace it but have not heard back from them and I am not holding my breath. First picture is what was received and second picture is what was ordered.
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Review
#1737310 Review #1737310 is a subjective opinion of poster.
Product
From You Flowers Arrangement

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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BEWARE! They do NOT send what you order! | From You Flowers review

1.1
Details
BEWARE! They do NOT send what you order! - From You Flowers review
BEWARE! They do NOT send what you order! - From You Flowers review
I placed an order for a Thanksgiving table centerpiece for my sister in Texas on Tuesday before Thanksgiving. Delivery was timely but what they dropped off looked like something you'd pick up at the discount den. Very skimpy and not fall like at ALL. Absolutely nothing like the picture of what I had paid for. I will attempt to post both pictures, what I ordered and what was delivered. I hope this saves you all the grief and aggravation I have gone through after calling them repeatedly about this issue. I was placed on hold for twenty minutes before being told they would send the correct arrangement soon. Never happened. NEVER HAPPENED! They are on my *** list forever. Hope this saves you what I went through. Ginger Schafer, Dayton, Ohio November 29, 2019
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Review
#1718578 Review #1718578 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Cons
  • Flower arrangement
Reason of review
Not as described/ advertised
Loss
$56
Preferred solution
Full refund
Tags
  • From Your Flowesr

Poor experience | From You Flowers review from Orlando, Florida

1.1
Details
Poor experience - From You Flowers review
Poor experience - From You Flowers review
Ordered deluxe cactus garden and they sent this cheap green plant arrangement. Was for my moms birthday. Called them and they offered 10% refund, then 30%, told them I wanted full refund. They offered full refund but florist would go back and pick up plant from my mom. What a joke! 30 min on phone with them.
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Review
#1587225 Review #1587225 is a subjective opinion of poster.
Product
From You Flowers Succulent Garden Arrangement
Reason of review
Not as described/ advertised
Loss
$67
Preferred solution
Let the company propose a solution
1.3
Details
Buyer beware! what you see is NOT what you get! - From You Flowers review
Buyer beware! what you see is NOT what you get! - From You Flowers review
Buyer beware! what you see is NOT what you get! - From You Flowers review
Horrible basket delivered to me and humiliating attempt at a resolution. My sister sent me a get well basket and was so embarrassed by the "basket" which was really a cheap plastic tray and the poor quality items. Website said some items may be substituted due to...
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Review
#1566466 Review #1566466 is a subjective opinion of poster.
Product
From You Flowers Gift Basket
Cons
  • Product deception
Reason of review
Not as described/ advertised
Loss
$90
Preferred solution
Full refund
Tags
  • Beware Flowers For You Scam
1.3
Details
Very pissed!!!! - From You Flowers review
Very pissed!!!! - From You Flowers review
Ordered two arrangements. First arrangement and it was a joke. See photos. As you can see the first picture is what I ordered and second picture, this is a disgraceful arrangement, certainly would be ashamed of this for $92.00. Looks like something my daughter could...
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Review
#1532276 Review #1532276 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Bad quality

Horrible | From You Flowers review

1.7
Details
Horrible - From You Flowers review
Horrible - From You Flowers review
I made two orders through them. One went fine and the succulent garden was nice. However, the second order was never delivered. They said they would resend it. Then called and told me what I ordered was no longer available so they refunded me and gave me a $15 gift card. I placed an order for another succulent garden and used the gift card to get the "deluxe" version. Which I assumed would be like the first order only better. IT WAS NOT. It looked horrible and was NOT worth the up charge. After over a week of trying to figure this out I was extremely disappointed. I contacted and the best they could do was apologize and give me a 20% refund. Will not be using them again.
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Review
#1501624 Review #1501624 is a subjective opinion of poster.
Cons
  • Failed delivery
  • Bad quality
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Full refund
Tags
  • From You Flowers Review

Contact From You Flowers Customer Service

Website:
Mailing Address:
455 Boston Post Rd, Suite 6 483 West 37th Street New York, NY 10018
Old Saybrook, CT 06475
USA
Phone:
(888) 654-5144
Contact From You Flowers Customer Service

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Bait and switch | From You Flowers review from Winnipeg, Manitoba

Bait and switch - From You Flowers review
Bait and switch - From You Flowers review
Ordered for my mother’s 70 th birthday. Not what was advertised came. There was suppose to be a happy birthday sign. But no sign and not at all looking like what was ordered. I contacted company and was offered 25% off. Not worth it. Wish I had read reviews before purchasing. Scam.
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Review
#1481062 Review #1481062 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Not as described/ advertised