Unclaimed
From You Flowers Reviews
70.8K
CLAIMED LOSSES
1.6K
TOTAL REVIEWS
100K
PAGE VIEWS
13
ISSUES RESOLVED
From You Flowers Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThey mail dead flowers through ups without water
I ordered roses for my Mother in Law for Mothers Day and she received very dead roses via UPS that werent even in water (Despite the fact that I paid extra for a vase). They looked awful and I was so embarrassed. The company was hesitant to help when I phoned them....
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ID
Cons
- Dead flowers
- Spray painted
- Deceitful
Loss
$55
Preferred solution
Deliver product or service ordered
New Reviewer
All day to receive order
+ KEEP SCROLLING!!! SCAM ALERT!!!...WARNING!!! SCAM ALERT!! DO NOT USE THIS SERVICE. ORDERED FLOWERS THE DAY BEFORE TO ENSURE NEXT DAY DELIVERY. STILL HAVEN'T RECEIVED THEM! WOULDN'T GIVE ME THE FLORIST NAME OR UNABLE TO TALK WITH A LIVE PERSON. . B.B.B PLEASE INVESTIGATE!!
User's recommendation: DON'T USE SERVICE.
ID
Cons
- Everything about the name
Loss
$72
Did not get what I ordered, Poor customer services
Ordered flowers for my wife's birthday, call it in with plenty of time, suppose to be there at 12 noon. Called the business at 1:00PM and they ensured me that the flowers will be there at 12 noon today(interesting)finally received the flowers at 6:00PM. Did not look like anything I ordered.
ID
Location
Lake Worth, Florida
Flowers
I'm not happy with the flowers that were sent. Nothing like the picture and not worth what I paid for them, The vase is nice. Very disappointed!!
ID
Location
Fenton, Michigan
Have not received!
I ordered a succulent garden for my daughter for her birthday and it still has not arrived. I have reached out to the company several times. Yesterday, I was told they would upgrade my order and send an apology note for the delay with the delivery. I was expecting her to receive it earlier today. When it didnt get by 6 PM, I called again. They couldnt give me any information about my order but reimbursed me 20%. Still no delivery!
User's recommendation: May be better to order locally!
ID
Location
Saint Augustine, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDeceptive!!!
I ordered 2 Christmas arrangements, 3 weeks before Christmas. Both arrangements were unique in that the flowers were in sleigh (One of them), the other arrangement was to have a snowflake hurricane candle glass holder. BOTH of them had "nothing" but flowers and a single candle. I was shocked!! When I called the company, they offered a discount of 30% which frankly did not alleviate my disappointment. In fact, they seemed so quick to offer this discount, that I think they expect and know that they are not providing what they say they will. Very Deceptive. Use another company!!! The picture on the left is what was received, the picture on the right is what I ordered.
User's recommendation: Do not use!
ID
Preferred solution
Let the company propose a solution
I ordered flowers to be delivered as encouragement and a surprise
I received a confirmation of delivery, same day delivery. I waited and waited to get some message from recipient that the received a surprise flower arrangement. That never happened, so I had to contact the person and ask, which is so lame and humiliating. The recipient then had to go on a scavenger hunt around the house in search of flowers that were never delivered. All ***
User's recommendation: Don't bother with this company.
ID
Location
Port Huron, Michigan
New Reviewer
The flowers I ordered were not delivered
I have contacted customer service, and they are supposed to credit my delivery fee and deliver flowers tomorrow the 27th since they were not delivered the 22nd as promised. Disappointing, but I'm hoping they make it right. Better late than never
User's recommendation: Always follow up with delivery don't just rely on email confirmation.
ID
Pros
- Variety they offered
Cons
- Failure to deliver services
Preferred solution
Price reduction
New Reviewer
Deceived!
My delivery was going to a hospital. I was told they attempted it, but the patient wasn't there even though I gave them the room #. I had to redirect the delivery to their home after 3 days. When it was finally delivered, it was nothing I had ordered but paid extra for. They were only going to give me credit that the florist gave them.
User's recommendation: DON'T ORDER FROM THEM!
ID
Pros
- Answered my emails quickly
Cons
- Entire process
Loss
$97
Preferred solution
Full refund
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer2nd Time Showed up over a day late
Update by user Sep 18, 2021
I’m still waiting for flowers
Original review posted by user Sep 18, 2021
This is the literal second time in a row I ordered flowers for my wife that were date specific and needed to be there on time. I paid for expedited shipping for a second time with them guaranteeing it will be there before 12. The first time I ordered it was the same day so I cut them slack because maybe the same day was too much to ask even though the advertise same day guarantee. So the second time I ordered a day in advance and now it is a day past delivery. And they are still not there. I called and all they did was refund me $6 for expedited shipping. . User's recommendation: Do not buy from here. They will not get there on time.
ID
Loss
$65
Preferred solution
Let the company propose a solution
New Reviewer
Received flowers
Our daughter received flowers from her grandparents and they were 24 half dead roses. Petals coming off and black on the tips of the roses. I called and they sent new ones that looked exactly the same. What a shame maybe you should attach water containers to the bottom of each rose.
User's recommendation: Don't order or lower your expectations!
ID
Preferred solution
Let the company propose a solution
New Reviewer
Messed up order, lousy customer service!
I ordered a candy basket for my ninety plus year old uncles birthday on May 5 th to be delivered on May 6th! The next day I received a text message saying the order had been delivered. So I deleted the info from my phone. Yesterday, July 18th, I got a phone call from my uncle. He got home from church to find a package on his porch, saying it was supposed to be delivered on May 5th! It was the candy bouquet,?im sure, melted and stale! I called the company, they have no records they can access after sixty days! Sounded like customer service was from India! Have NO IDEA what company did, but DELETED the app!
User's recommendation: AVOID at all COSTS.
ID
Product of lesser value delivered
After reading countless negative reviews, i went ahead a made a purchase, expecting better service. I expected a picture of the substitute flower arrangement. Not! How better proof of what we purchased? You pay for something you have ordered, but have no idea what actually was delivered? My badd. I should of known better after reading so many countless negative reviews. The advertised sale price was $39. In the end, it turned out to be $62.
User's recommendation: Dont waste your money.
ID
Preferred solution
Honest service and product
Practicing Phishing
They collect online info and then they do phishing by collecting info through phone. Customer be ware. Do not be a victim to this company.
User's recommendation: DO not waaste your time with company. They try to phish your personal info that is unnecessary for the transaction. They also charge your card and hold the order.
ID
Product
From You Flowers Flowers
Pros
- How fast they took my money
Cons
- Failure to deliver services horrible customer service
- Same day delivery did not happen
- Customer service
Loss
$86
Preferred solution
Apology
New Reviewer
Delayed delivery
I ordered the flowers at 10AM with same day delivery and was notified at 4PM that the flowers would not be delivered until the next day. The next day the flowers still have not been delivered as of 2PM. The customer service rep stated that they will be delivered between 9AM and 5 PM and would not give me the florist number to see when the flowers would be delivered. The business closes at 5PM, so as of right now, I am waiting to see if the flowers will be delivered before they close.
User's recommendation: Use another florist delivery company. This company is not reliable for same day delivery.
ID
Service
From You Flowers Next Day Delivery Service
Cons
- Same day delivery did not happen
- Arrangement not delivered
Loss
$58
Preferred solution
Deliver product or service ordered
New Reviewer
Disappointed at floral arrangement
I send flowers to my sister upon her surgery, I am disappointed at the appearance of the bouquet, it looks nothing like the picture. The price I paid certainly was not worth what was delivered. Very disappointed! I won't be ordering flowers from you in the future. So very sorry...
1 comment
ID
Product
From You Flowers Bouquet
Cons
- Product did not look like picture on web
Preferred solution
Price reduction
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From You Flowers
Dear Valued Customer, Please accept our sincerest apologies for your recent experience while using our service. We would like the opportunity to resolve this matter.
Please feel free to contact customer service so that we can discuss this directly with you. Sincerely, From You Flowers