From You Flowers Reviews

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From You Flowers - Double disappointment
From You Flowers - Double disappointment
From You Flowers - Double disappointment
From You Flowers - Double disappointment
I am very disappointed with the flowers delivered. I never would have ordered a premiere bought like the one delivered. I think its ugly, and am embarrassed to have had my recipient receive it. They dont even come close to what I ordered. In response I was told theyd...
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4 comments
#1839598

I think the flowers arrangements they use for their displays are silk flowers. They all look too perfect.

If so, this is very deceptive and a scam.

Even if you can't send the selection ordered they can at least arrange the order nicely. Flowers should not be half-dead looking when you receive them and the color combinations really do matter.

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ID
#1822726 Review #1822726 is a subjective opinion of poster.
Product
From You Flowers Ruby Rose Bouquet
Pros
  • How fast they took my money
  • Ease of ordering
Cons
  • Poor wuality product
  • Ruined a special day for the receiver
  • Unable to fulfill order
Loss
$74
Preferred solution
Full refund
New Reviewer

The flowers I ordered were not delivered

I have contacted customer service, and they are supposed to credit my delivery fee and deliver flowers tomorrow the 27th since they were not delivered the 22nd as promised. Disappointing, but I'm hoping they make it right. Better late than never

User's recommendation: Always follow up with delivery don't just rely on email confirmation.

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ID
#2909365 Review #2909365 is a subjective opinion of poster.
Pros
  • Variety they offered
Cons
  • Failure to deliver services
Preferred solution
Price reduction
New Reviewer

Deceived!

My delivery was going to a hospital. I was told they attempted it, but the patient wasn't there even though I gave them the room #. I had to redirect the delivery to their home after 3 days. When it was finally delivered, it was nothing I had ordered but paid extra for. They were only going to give me credit that the florist gave them.

User's recommendation: DON'T ORDER FROM THEM!

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ID
#2896029 Review #2896029 is a subjective opinion of poster.
Pros
  • Answered my emails quickly
Cons
  • Entire process
Loss
$97
Preferred solution
Full refund
New Reviewer

Received flowers

Our daughter received flowers from her grandparents and they were 24 half dead roses. Petals coming off and black on the tips of the roses. I called and they sent new ones that looked exactly the same. What a shame maybe you should attach water containers to the bottom of each rose.

User's recommendation: Don't order or lower your expectations!

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ID
#2727311 Review #2727311 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Messed up order, lousy customer service!

I ordered a candy basket for my ninety plus year old uncles birthday on May 5 th to be delivered on May 6th! The next day I received a text message saying the order had been delivered. So I deleted the info from my phone. Yesterday, July 18th, I got a phone call from my uncle. He got home from church to find a package on his porch, saying it was supposed to be delivered on May 5th! It was the candy bouquet,?im sure, melted and stale! I called the company, they have no records they can access after sixty days! Sounded like customer service was from India! Have NO IDEA what company did, but DELETED the app!

User's recommendation: AVOID at all COSTS.

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ID
#2695274 Review #2695274 is a subjective opinion of poster.

Product of lesser value delivered

After reading countless negative reviews, i went ahead a made a purchase, expecting better service. I expected a picture of the substitute flower arrangement. Not! How better proof of what we purchased? You pay for something you have ordered, but have no idea what actually was delivered? My badd. I should of known better after reading so many countless negative reviews. The advertised sale price was $39. In the end, it turned out to be $62.

User's recommendation: Dont waste your money.

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ID
#2688437 Review #2688437 is a subjective opinion of poster.
Preferred solution
Honest service and product

Practicing Phishing

They collect online info and then they do phishing by collecting info through phone. Customer be ware. Do not be a victim to this company.

User's recommendation: DO not waaste your time with company. They try to phish your personal info that is unnecessary for the transaction. They also charge your card and hold the order.

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ID
#2588695 Review #2588695 is a subjective opinion of poster.
Product
From You Flowers Flowers
Pros
  • How fast they took my money
Cons
  • Customer service
  • Same day delivery did not happen
  • Failure to deliver services horrible customer service
Loss
$86
Preferred solution
Apology
New Reviewer

Delayed delivery

I ordered the flowers at 10AM with same day delivery and was notified at 4PM that the flowers would not be delivered until the next day. The next day the flowers still have not been delivered as of 2PM. The customer service rep stated that they will be delivered between 9AM and 5 PM and would not give me the florist number to see when the flowers would be delivered. The business closes at 5PM, so as of right now, I am waiting to see if the flowers will be delivered before they close.

User's recommendation: Use another florist delivery company. This company is not reliable for same day delivery.

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ID
#2574345 Review #2574345 is a subjective opinion of poster.
Service
From You Flowers Next Day Delivery Service
Cons
  • Same day delivery did not happen
  • Arrangement not delivered
Loss
$58
Preferred solution
Deliver product or service ordered
New Reviewer

Disappointed at floral arrangement

I send flowers to my sister upon her surgery, I am disappointed at the appearance of the bouquet, it looks nothing like the picture. The price I paid certainly was not worth what was delivered. Very disappointed! I won't be ordering flowers from you in the future. So very sorry...
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1 comment
#2016850

Dear Valued Customer, Please accept our sincerest apologies for your recent experience while using our service. We would like the opportunity to resolve this matter.

Please feel free to contact customer service so that we can discuss this directly with you. Sincerely, From You Flowers

ID
#2566064 Review #2566064 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Cons
  • Product did not look like picture on web
Preferred solution
Price reduction

Flowers Never delivers to recipient

Ordered Mothers Day Flowers for Dtr in Law - $65.00 order - never received - Will not use them again do
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1 comment
#2016849

Dear Valued Customer, Please accept our sincerest apologies for your recent experience while using our service. We would like the opportunity to resolve this matter.

Please feel free to contact customer service so that we can discuss this directly with you. Sincerely, From You Flowers

ID
#2552091 Review #2552091 is a subjective opinion of poster.
Location
Mechanicsburg, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Between last Sunday (Mother's Day) and today, I have had my order cancelled, reordered, partially refunded, fully refunded, and comped. All I ever asked was for an updated delivery. I have been lied to, misdirected by customer service, placated by customer service, and...
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1 comment
#2016848

Dear Valued Customer, Please accept our sincerest apologies for your recent experience while using our service. We would like the opportunity to resolve this matter.

Please feel free to contact customer service so that we can discuss this directly with you. Sincerely, From You Flowers

ID
#2550509 Review #2550509 is a subjective opinion of poster.
Product
From You Flowers Flowers
Pros
  • Pictures looked good
Cons
  • Apathetic about timeliness
  • Late notifing of failed delivery
  • Inability to contact
Preferred solution
Apology

Don't do it.

Ordered for mothers day Sunday. Here we are Wednesday night she still doesn't have them and won't refund my money. Should have read other reviews before ordering from them

User's recommendation: F' no.

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1 comment
#2016847

Dear Valued Customer, Please accept our sincerest apologies for your recent experience while using our service. We would like the opportunity to resolve this matter.

Please feel free to contact customer service so that we can discuss this directly with you. Sincerely, From You Flowers

ID
#2549188 Review #2549188 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Pros
  • Same day delivery
Cons
  • Fraudulent delivery guarantee
Loss
$85
Preferred solution
Full refund
New Reviewer

Disgusting Product and Service

From You Flowers - Disgusting Product and Service
The flowers I received today are a replacement from last week which were bad. These are worse they are Brown and wilted. Don't buy from this company, it's not worth it and the customer service is Awful.

User's recommendation: Not worth the Frustration.

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1 comment
#2016846

Dear Valued Customer, Please accept our sincerest apologies for your recent experience while using our service. We would like the opportunity to resolve this matter.

Please feel free to contact customer service so that we can discuss this directly with you. Sincerely, From You Flowers

ID
#2548670 Review #2548670 is a subjective opinion of poster.
Pros
  • Pictures looked good
Cons
  • Quantity of product
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Damaged Chocolate strawberries.

Chocolate melted. Syrup dripped over entire box. Ice pack was warm and so were strawberries, entirely unable to consume, even after refrigerating. Please either replace or refund to buyer.

User's recommendation: Do NOT purchase choc. covered strawberries, especially out of town.

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1 comment
#2012446

Dear Valued Customer, Please accept our sincerest apologies for your recent experience while using our service. We would like the opportunity to resolve this matter.

Please feel free to contact customer service so that we can discuss this directly with you. Sincerely, From You Flowers

ID
#2544442 Review #2544442 is a subjective opinion of poster.
Product
Godiva Milk Chocolate Covered Strawberries Fruit Arrangement
Preferred solution
Let the company propose a solution
New Reviewer

Poor quality

Flowers shipped and arrived wilted, some stems broken. As opposed to pictures, the flowers arrive in a box with the vase that the recipient has to assemble themselves. The greeting in on paper that looks like an incidental ad, and is often overlooked/not read.

User's recommendation: Use a local florist directly.

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1 comment
#2012445

Dear Valued Customer, Please accept our sincerest apologies for your recent experience while using our service. We would like the opportunity to resolve this matter.

Please feel free to contact customer service so that we can discuss this directly with you. Sincerely, From You Flowers

ID
#2544028 Review #2544028 is a subjective opinion of poster.
Product
From You Flowers Flowers
Loss
$100
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user May 12, 2021

My order was delivered Tuesday, not Monday as the India service rep assured me by his tagging my order as high priority! Again: DO NOT USE THIS COMPANY!

Original review updated by user May 12, 2021
I ordered the flowers on May 6th, to be delivered on May 7th, 8th or 9th, which was Mother's Day. This delivery dates...
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1 comment
#2012444

Dear Valued Customer, Please accept our sincerest apologies for your recent experience while using our service. We would like the opportunity to resolve this matter.

Please feel free to contact customer service so that we can discuss this directly with you. Sincerely, From You Flowers

ID
#2543588 Review #2543588 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Pros
  • Pictures looked good
Cons
  • Not deliverd when scheduled
  • Untimely delivery
Preferred solution
Full refund

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