From You Flowers Reviews and Complaints
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10
ISSUES RESOLVED
1.4K
TOTAL REVIEWS
$60K
CLAIMED LOSSES
$114
AVG LOSS
95.6K
PAGE VIEWS
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Customers don't like
- Customer service
- Failed delivery
- Lack of customer service
Customers like
- Website
- Ease of ordering
- Company responded to complaint
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
They screwed up an order of daffodils that I sent to my fiancé, and sent me an apologetic $20 gift certificate that I then used to buy a dozen roses. When I opened the roses, they were completely dead, two had leaves, 8 had whole, and every single one of them was...
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From You Flowers - Awful
I placed an order on 6/11/2019 for a bouquet of flowers to be sent on 6/13/2019; however, the flowers never arrived. I contacted the company via online chat and was told that the area florist responsible wasn't answering their phone and I would be notified with any updates. Two days later, still no flowers and no updates. I had to open a dispute with my method of payment. I hope this company doesn't expect to stay in business if they have this poor level of customer service.
Product
I didn't like
- Lack of professionalism
- Didnt get what i paid for
The first order was never delivered... I contacted them, and after a good hour dealing with them, they eventually were delivered, but two days late. (I paid for same-day) They issued a $20 off coupon. I then used the coupon to (in part) purchase one of highest priced...
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From You Flowers - Birthday Spoilers
Ordered flowers from this company not one, not twice, but three times to only be disappointed. The first and second orders were ordered on the same day. When the first flowers were delivered late, not flowers i ordered, and the the delivery driver was rude i canceled my second ordered. I received a email with my refunds and a letter asking for a third chance, so silly me ordered again. I paid for exedited delivery , and flowers were not delivered on time, and they actually wanted to deliver them the next day. Worst flower place ever. Please avoid if you want your love one to actually receive flowers.
I liked
- Price
I didn't like
- Service
- Flowers
From You Flowers - Place is a Scam
Ordered flowers at 6AM. Paid for expedited delivery by noon. No delivery by 1. Called many times. I was told they could not reach the florist. Called and disconnect 4x. Received an email at 5 saying it was delivered. Recipient did not receive. A BIG cluster. The moment is gone. You took my money but did not deliver. Literally. 
From You Flowers - Rescheduled delivery 2nd purchase this happened
rescheduling problem no same day or next day as promise 2nd time this happened, call denise at 781 524 1407
From You Flowers - Scammers
I ordered flowers Thursday and was promised delivery today. Even got an email stating delivered. Funeral home says no delivery! It’s taking them too long to contact filling florist. Liars!
From You Flowers - Didn't deliver flowers to a funeral on time
I made arrangements to have flowers delivered to a family funeral, and then called to make sure they would be delivered on time; they weren't. I called the company and they wanted to wait to provide a refund, even though it clearly showed from numerous resources that they weren't delivered. In the end I was able to get my refund, but I'll never do business with them again.
I didn't like
- Being placed on hold for as long as i had to wait
- I did not like the delays
From You Flowers - Very disappointed
Orderd deepest sympathy deluxe for my sister in law to arrive at funeral home. Tracked order on day of delivery since 5pm, flowers due by 5 and 7. Called customer service at 5 was told on route called again at 6 was told again on route. By 8 flowers never arrived. Called once again to cs, cs called local florists they were closed! Very disappointed, I'll never order from here again. Pay a little more for better service. JD Powers how could From You Flowers get high points.? CS offered money returned, we'll see.
I had another horrible experience with fromyourflowers.com. Buyer beware!! I ordered a floral arrangement for my Daughters First Mother’s Day a week in advance. The flowers were due to be delivered two days before Mother’s Day. They did not arrive as they stated when I...
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From You Flowers - Terrible flower delivery service
My 10 yr old (with the help of my mother) ordered flowers for me during a difficult time & they never came. I only knew bc my mother asked if I got them...she emailed and called and was even hung up on.
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I received the same kind of half-dead roses from From Your Flowers.com on Tuesday -- a birthday gift from a friend. I have been on with customer service for 30 minutes. Talk...