From You Flowers Reviews and Complaints
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11
ISSUES RESOLVED
1.4K
TOTAL REVIEWS
$60.2K
CLAIMED LOSSES
$114
AVG LOSS
96.4K
PAGE VIEWS
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Cons
- Customer service
- Failed delivery
- Lack of customer service
Pros
- Website
- Ease of ordering
- Company responded to complaint
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- Latest review first
- Most helpful reviews first
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Most Helpful
1 comment
They screwed up an order of daffodils that I sent to my fiancé, and sent me an apologetic $20 gift certificate that I then used to buy a dozen roses. When I opened the roses, they were completely dead, two had leaves, 8 had whole, and every single one of them was...
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Author
XanderSim
Product
Reason of review
Bad quality
0 comments
From You Flowers - Check delivery time
Havent been delivered in time specified.
Author
ImpressiveLion
Resolved
0 comments
It happen today July 15,2019 It my dads birthday to day and he live across country from me and family. He is by him self for his 76th birthday. Ordered and paid for them to be there today Not tomorrow. well they did not show up today for his birthday. I cant even...
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Author
WarlikeGazelle
Product
Cons
- Did not deliver them on day i payed for them to be delivered on
Reason of review
Problem with delivery
Loss
$68
Preferred solution
Full refund
Tags
0 comments
From You Flowers - Poor experience
Ordered deluxe cactus garden and they sent this cheap green plant arrangement. Was for my moms birthday. Called them and they offered 10% refund, then 30%, told them I wanted full refund. They offered full refund but florist would go back and pick up plant from my mom. What a joke! 30 min on phone with them.
Author
CrispQuail
Reason of review
Not as described/ advertised
Loss
$67
Preferred solution
Let the company propose a solution
0 comments
Horrible basket delivered to me and humiliating attempt at a resolution. My sister sent me a get well basket and was so embarrassed by the "basket" which was really a cheap plastic tray and the poor quality items. Website said some items may be substituted due to...
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Author
MonumentalParakeet510
Cons
- Product deception
Reason of review
Not as described/ advertised
Loss
$90
Preferred solution
Full refund
Tags
0 comments
From You Flowers - Terrible!
A friend passed away and I ordered a special arrangement. However, according to friends and the funeral home, no flowers arrived. They promised to call the filling florist to investigate, but I called every florist in town and no one heard of this company. I finally got my money back.
Author
PissedConsumer1561565
Product
0 comments
From You Flowers - Awful
I placed an order on 6/11/2019 for a bouquet of flowers to be sent on 6/13/2019; however, the flowers never arrived. I contacted the company via online chat and was told that the area florist responsible wasn't answering their phone and I would be notified with any updates. Two days later, still no flowers and no updates. I had to open a dispute with my method of payment. I hope this company doesn't expect to stay in business if they have this poor level of customer service.
Author
Screaming Banshee
Service
Cons
- Didnt get what i paid for
- Lack of professionalism
Reason of review
Poor customer service
Loss
$63
Preferred solution
Full refund
Tags
0 comments
The first order was never delivered... I contacted them, and after a good hour dealing with them, they eventually were delivered, but two days late. (I paid for same-day) They issued a $20 off coupon. I then used the coupon to (in part) purchase one of highest priced...
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Author
OilyPersian360
Reason of review
Problem with delivery, not as described, and bad quality.
Loss
$70
Preferred solution
Let the company propose a solution
0 comments
From You Flowers - Birthday Spoilers
Ordered flowers from this company not one, not twice, but three times to only be disappointed. The first and second orders were ordered on the same day. When the first flowers were delivered late, not flowers i ordered, and the the delivery driver was rude i canceled my second ordered. I received a email with my refunds and a letter asking for a third chance, so silly me ordered again. I paid for exedited delivery , and flowers were not delivered on time, and they actually wanted to deliver them the next day. Worst flower place ever. Please avoid if you want your love one to actually receive flowers.
Author
SqueamishKingPenguin892
Pros
- Price
Cons
- Service
- Flowers
Reason of review
Problem with delivery
Loss
$40
Preferred solution
Full refund
0 comments
From You Flowers - Place is a Scam
Ordered flowers at 6AM. Paid for expedited delivery by noon. No delivery by 1. Called many times. I was told they could not reach the florist. Called and disconnect 4x. Received an email at 5 saying it was delivered. Recipient did not receive. A BIG cluster. The moment is gone. You took my money but did not deliver. Literally. 
Author
PissedConsumer1549692
Product
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0 comments
From You Flowers - Rescheduled delivery 2nd purchase this happened
rescheduling problem no same day or next day as promise 2nd time this happened, call denise at 781 524 1407
Author
LikeBee153
Product
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I received the same kind of half-dead roses from From Your Flowers.com on Tuesday -- a birthday gift from a friend. I have been on with customer service for 30 minutes. Talk...