From You Flowers Reviews and Complaints
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10
ISSUES RESOLVED
1.4K
TOTAL REVIEWS
$60.1K
CLAIMED LOSSES
$114
AVG LOSS
95.9K
PAGE VIEWS
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Customers don't like
- Customer service
- Failed delivery
- Lack of customer service
Customers like
- Website
- Ease of ordering
- Company responded to complaint
Latest review first
- Latest review first
- Most helpful reviews first
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Most Helpful
1 comment
They screwed up an order of daffodils that I sent to my fiancé, and sent me an apologetic $20 gift certificate that I then used to buy a dozen roses. When I opened the roses, they were completely dead, two had leaves, 8 had whole, and every single one of them was...
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Author
XanderSim
Product
Reason of review
Bad quality
0 comments
Horrible basket delivered to me and humiliating attempt at a resolution. My sister sent me a get well basket and was so embarrassed by the "basket" which was really a cheap plastic tray and the poor quality items. Website said some items may be substituted due to...
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Author
MonumentalParakeet510
Cons
- Product deception
Reason of review
Not as described
Loss
$90
Preferred solution
Full refund
Tags
0 comments
From You Flowers - Terrible!
A friend passed away and I ordered a special arrangement. However, according to friends and the funeral home, no flowers arrived. They promised to call the filling florist to investigate, but I called every florist in town and no one heard of this company. I finally got my money back.
Author
PissedConsumer1561565
Product
0 comments
From You Flowers - Awful
I placed an order on 6/11/2019 for a bouquet of flowers to be sent on 6/13/2019; however, the flowers never arrived. I contacted the company via online chat and was told that the area florist responsible wasn't answering their phone and I would be notified with any updates. Two days later, still no flowers and no updates. I had to open a dispute with my method of payment. I hope this company doesn't expect to stay in business if they have this poor level of customer service.
Author
Screaming Banshee
Service
Cons
- Didnt get what i paid for
- Lack of professionalism
Reason of review
Poor customer service
Loss
$63
Preferred solution
Full refund
Tags
0 comments
The first order was never delivered... I contacted them, and after a good hour dealing with them, they eventually were delivered, but two days late. (I paid for same-day) They issued a $20 off coupon. I then used the coupon to (in part) purchase one of highest priced...
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Author
OilyPersian360
Reason of review
Problem with delivery, not as described, and bad quality.
Loss
$70
Preferred solution
Let the company propose a solution
0 comments
From You Flowers - Birthday Spoilers
Ordered flowers from this company not one, not twice, but three times to only be disappointed. The first and second orders were ordered on the same day. When the first flowers were delivered late, not flowers i ordered, and the the delivery driver was rude i canceled my second ordered. I received a email with my refunds and a letter asking for a third chance, so silly me ordered again. I paid for exedited delivery , and flowers were not delivered on time, and they actually wanted to deliver them the next day. Worst flower place ever. Please avoid if you want your love one to actually receive flowers.
Author
SqueamishKingPenguin892
Pros
- Price
Cons
- Service
- Flowers
Reason of review
Problem with delivery
Loss
$40
Preferred solution
Full refund
0 comments
From You Flowers - Place is a Scam
Ordered flowers at 6AM. Paid for expedited delivery by noon. No delivery by 1. Called many times. I was told they could not reach the florist. Called and disconnect 4x. Received an email at 5 saying it was delivered. Recipient did not receive. A BIG cluster. The moment is gone. You took my money but did not deliver. Literally. 
Author
PissedConsumer1549692
Product
0 comments
From You Flowers - Rescheduled delivery 2nd purchase this happened
rescheduling problem no same day or next day as promise 2nd time this happened, call denise at 781 524 1407
Author
LikeBee153
Product
Tags
0 comments
From You Flowers - Scammers
I ordered flowers Thursday and was promised delivery today. Even got an email stating delivered. Funeral home says no delivery! It’s taking them too long to contact filling florist. Liars!
Author
KnownElephant450
0 comments
From You Flowers - Didn't deliver flowers to a funeral on time
I made arrangements to have flowers delivered to a family funeral, and then called to make sure they would be delivered on time; they weren't. I called the company and they wanted to wait to provide a refund, even though it clearly showed from numerous resources that they weren't delivered. In the end I was able to get my refund, but I'll never do business with them again.
Author
EntireFinch
Cons
- I did not like the delays
- Being placed on hold for as long as i had to wait
Reason of review
Problem with delivery
Loss
$67
Preferred solution
Full refund
Companies Similar to From You Flowers
0 comments
From You Flowers - Very disappointed
Orderd deepest sympathy deluxe for my sister in law to arrive at funeral home. Tracked order on day of delivery since 5pm, flowers due by 5 and 7. Called customer service at 5 was told on route called again at 6 was told again on route. By 8 flowers never arrived. Called once again to cs, cs called local florists they were closed! Very disappointed, I'll never order from here again. Pay a little more for better service. JD Powers how could From You Flowers get high points.? CS offered money returned, we'll see.
Author
UnhappyBumblebee920
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I received the same kind of half-dead roses from From Your Flowers.com on Tuesday -- a birthday gift from a friend. I have been on with customer service for 30 minutes. Talk...