Anonymous
map-marker Lubbock, Texas

Damaged flowers on delivery

From You Flowers - Damaged flowers on delivery
From You Flowers - Damaged flowers on delivery - Image 2
DO NOT USE THIS COMPANY! I ordered a dozen roses for my Fiancé's birthday and when they were delivered, they were wrapped so tight in the box, that the roses fell off the stems when she opened the box. I contacted customer service and they offered me a 30% refund and to redeliver a week later! No option to make good on redelivering the same day to fix their screwup. Customer service was absolutely horrible.
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User's recommendation: Do not use this comapny

Virginua G

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Didn’t receive delivery. The name on the transaction is AMZ*FromYouFlowers. I called Amazon. There is no order..

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From You Flowers - Didn’t receive delivery. The name on the transaction is...

I called Customer service. The voicemail says, they dont have that order number which is 42908****.When I checked the transaction in my bank apps.

The charged was named AMZ*FromYouFlowers. I called Amazon phone number provided by my bank.There was no order of flowers with the amount I got charged. I hurriedly cancelled the order which I paid expedite processing but I already dispute the transaction with my bank to get refund & I decided to order in Avas by phone this time with same day delivery.

I really got busy today to catch up the birthday gift to my daughter in law. Its a pain in the butt when you are expecting delivery early & its not real.

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Preferred solution: Full refund

User's recommendation: Zero

Kasey C Gmp

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Flowers came dead and wilted

From You Flowers - Flowers came dead and wilted
From You Flowers - Flowers came dead and wilted - Image 2
From You Flowers - Flowers came dead and wilted - Image 3
From You Flowers - Flowers came dead and wilted - Image 4
From You Flowers - Flowers came dead and wilted - Image 5
From You Flowers - Flowers came dead and wilted - Image 6
My daughters birthday falls on Valentines Day. Every year I send her flowers to school. I was beyond appalled and disgusted at the flowers she was sent today. This is her 18th birthday. I spent upwards of $100 including delivery fees and sales tax. So *** pissed!!!
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Loss:
$94

Preferred solution: Full refund

Wayne S Tya

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Flowers are horrible looking.

I paid $75.00 for these flowers and they never opened; the leaves are wilting. I was refunded $11.98, which is 25% of the discounted price of the flowers. I paid $14.99 for the vase and $14.99 for handling. The flowers will end up in the garbage before they open. I purchased them 3 days before Mother's Day, and it is now 2 days after Mother's Day.
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Loss:
$34

Preferred solution: Full refund

Anonymous
map-marker Dallas, Texas

This Company should be avoided like the Plague! Thieves, fraudsters and liars. My next step is a Civil lawsuit! Run, run and run away from this Company!

My daughter, who lives in England, placed an order for Mothers Day Flowers to be delivered on Saturday. They never came.

I have called on Sunday, Monday and now today, Tuesday. I was told they would arrive by 6:00 each day but...they never arrived! I have a ring doorbell camera that shows they were never delivered but on their tracking website it shows that they were. And, when I inquired about what local Florist they used I was told it was against Company policy to disclose that.

However, when I looked up their policies it said nothing about not being able to disclose this information. This Company has committed fraud and theft. I'm a Freelance Investigative writer, published, and I will not let this go!

Horrible Company and the Customer Call Service they use have been dismissive, angry and have refused to help get to the bottom of this! There has been nothing positive about this Company and I am not one to let others steal and lie from my daughter!!!

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User's recommendation: Never use this Company again and let anyone and everyone know they are not to be trusted!

Bushra I Feo

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Received the payments budid not send the things

I have ordered two things today and send payment from my PayPal account. My pay pal account is showing the bills are paid but I am receiving email that I should call for the confirmation.
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Loss:
$112

Preferred solution: Deliver product or service ordered

User's recommendation: This email is strange and hs no logic. How can I call to USA from Germany?

Anonymous
map-marker Newport News, Virginia

Second delivery was wrong also, what you advertised and what was delivered was wrong.

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Flowers came, they were wrong product. Called customer service and they resent delivery, those flowers were also wrong. Dont want to waste anymore of my time trying to get it right
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David J Mui

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Arrangement that was delivered is NOT the bouquet and size we ordered!

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We ordered the Together At Twilight Bouquet, 'Premium Size', for my sister who is grieving the loss of her husband, a beloved member of our family. I requested that she send me a photo of the bouquet she received. We were extremely disappointed and embarrassed by what she received! The arrangement is even SMALLER than the 'Regular Size' bouquet, with different flowers and container from what is pictured online! I contacted From You Flowers notifying them of the awful arrangement and suggested never using that florist again! We are mortified by what has transpired!
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Loss:
$110
Cons:
  • We received considerably less than what we ordered

Preferred solution: Full refund

Anonymous
map-marker Newark, New Jersey

Botched delivery but redeemed themselves

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For Valentines Day I had flowers and a balloon delivered but the person dropped it off with no notice or contact. Kind of ruined the Valentines Day experience and the flowers werent discovered until a lot later. They immediately apologized via email and told me theyd refund my money.
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User's recommendation: Actually contact the recipient for delivery

Kasey C Gmp
map-marker Canton, Ohio

Flowers came dead and wilted

My daughters birthday falls on Valentines Day. This year was her 18th birthday. I send her flowers to school every year and this year I was beyond appalled and disgusted at the dead *** Flowers she received! I spent upward towards $100 after delivery fees and sales tax.
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User's recommendation: Don’t spend money on dead flowers

Anonymous
map-marker Chula Vista, California

Communication

I called to receive clarity, I was not "pissed!" Thank you for your time. kmdalmssll,mdlfkmafmasefoalrfojaeflmafhakeolekndcksekfmlkeflkewjfljeflkwefnlkwenflkeflkjewlfijweKFJLweijfweFHLwiefjlweIFJlwiefjlWIEHFweiofhoIWEHFOwiefhoWIEHFoweihfoWIEFHowiehfoWIEHFweifhWIEHFoiwefhIWEHFoidhfoIEHFoiewhfOWIEHFoiwehfowiEHF
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Iriana Ogh
map-marker Bonita Springs, Florida

My order is not delivered today

Flowers not delivered to 456 Loring ave., Salem, MA 01970 today Elizabeth Capenter, 978-778-**** sender
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Emily P Apr

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Utterly Disappointed

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From You Flowers - Utterly Disappointed
From You Flowers - Utterly Disappointed - Image 2

I order some flowers this week. What was delivered was significantly different from what I ordered.

I attached a picture to this review of what I ordered, with a picture of what was delivered. You will see there are fewer flowers in the bouquet. I understand that some flowers may not be in season, bloomed, etc. But your site indicates that they will replace those with other flowers.

There are no replacement flowers in the bouquet delivered. There is 1 sunflower vs. the 3 in the picture. The bouquet is practically empty.

I am utterly disappointed in this.

This was a bouquet to be sent to my friend who lost her husband. I will not be ordering from you again.

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Loss:
$45

Preferred solution: Full refund

User's recommendation: Not worth it

1 comment
Emmalise Rgc

Return the flowers then for the refund.

Annette D Cbh

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Delivery

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From You Flowers - Delivery
From You Flowers - Delivery - Image 2
From You Flowers - Delivery - Image 3
Original review Dec 29, 2022

I ordered Dec 19th for Dec 20th delivery of a little Christmas tree. It didn't deliver.

I called the 21st and wasn't able to get anyone on the phone. I talked to someone finally on the 22nd and was told it would deliver by end of business and no delivery (I was given a $10.84 refund). I called again on the 23rd and was told it would deliver the 26th because they couldn't reach the florist. It delivered by end of business that day and I wish I could get my money back because it looks nothing like what I paid $70 for.

It is a mess. The roses are spent and it looks like a little bush with a big bulb and dead leaves. I wish I could send a picture.

I am so disappointed and embarrassed that my mother received this. What a mis advertisement of product.

Annette Davis

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Loss:
$60
Pros:
  • Offer discount
Cons:
  • No updates with delivery being late or explanation

Preferred solution: Full refund

User's recommendation: Think again

Anonymous
map-marker Mastic Beach, New York

Very disappointed!!!!

Ordered flowers for my granddaughters opening morning at a theater this was her first performance in a theatre, so I ordered flowers to be delivered yesterday I figured she would have them before her big day which was today! I received a e mail stating that they were unable to make the delivery there was no reason that they gave they say that they make someday delivery , Never Again !!!
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User's recommendation: Not a reliable company

Jaci Bue
map-marker Atlantic Beach, North Carolina

Suggested by wecare@***.com

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Multiple orders delayed several days when ordered in advance of a special occasion. Flowers once had several half dead, they were replaced and that was satisfactory. Except for poor marks on delivery delays the quality and price have been good. My mother is the one I send to most; she suggested I stop using your company due to repeated disappointment.
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User's recommendation: May not be delivered when requested.

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