After deciding not to go with my usual Pro Flowers because they didn't have what I was looking for, I decided to try this place for the first time.I ordered a beautiful 'deluxe' bouquet of various hued lilies (see photo).
First they couldn't deliver the day promised. No big deal. I spoke with someone and noted that it was fine to deliver the following day. Next I get a call saying they don't have the variety of flowers I requested in the bouquet so they would be substituting with something comparable.
HOWEVER. Next I get a photo of what WAS delivered and I was shocked at how cheap and unprofessional it looked… especially considering what I paid.
I was frankly embarrassed to have sent these flowers to my future in-laws.I will never use this company again and warn anyone else that it's basically a scam.
More Review Details
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Discounts and Special Offers|
What I liked
What I disliked
- Didnt get what i paid for
- Reason of review:
- Wish I could click on multiple items! Bad quality, not as described, problem with delivery AND poor customer service
- Monetary loss:
- Product or service
- From You Flowers Summer Lily Bouquet
- Review category
- Flowers / Florist
Author wants to be contacted by the company. Learn more ›
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