From You Flowers - Review about Chocolate Gift Basket from Raleigh, North Carolina
Update added by user May 16, 2015
What was delivered looks NOTHING like what I ordered!!! Candy isn't seasonal either so what's your excuse now FromYouFlowers?!
Original review posted by user May 16, 2015
Delivery was pitiful!I received an email
Stating it was delivered at 4:33pm come to find out at 5:30pm after I called that it can't be delivered until 10am the next day.
I needed this delivered that day not the next day so that's unsatisfactory. So they offered me 15% off to go back on my card. I called customer service and said that's not good enough for this inconvenience so the guy offered me $15 off my next order and 25% off to go back on my card. Just got an email that it is a credit that must be used in 2 weeks.
On top of that, the gift wasn't delivered at 10am, I called customer service again at 10:35am asking where it is. They called the florist "it should be there any minute" I will never use this place again!
Worst experience ever!If you want something on time, use edible arrangements.
More Review Details
|Style and Design|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Discounts and Special Offers|
|Product or Service Quality|
- Reason of review:
- Not as described
- Product or service
- Chocolate Gift Basket
- Review category
- Flowers / Florist
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