I received 12 roses from From You Flowers as a gift for my birthday and 10 of them were partially wilted.I called Customer Service From You Flowers and they said they needed to talk to the person who sent them to either find out about resending them or getting a refund.
She wanted me to call the person and have them call From You Flowers. I told them they needed to contact the person and I gave the customer service person my daughter's number. Instead they called my son-in-law and left a message on his phone, but no number to call back.
In the meantime, I have these horrible looking roses and do not know how this is going to get resolved.As I have seen in other reviews of From Your Flowers, the company has a bad reputation.
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- Wilted flowers and poor customer service
- Reason of review:
- Bad quality
- Preferred solution:
- Full refund to my daughter and family and new fresh flowers to me.
- Product or service
- From You Flowers Roses
- Review category
- Flowers / Florist
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