I ordered a deluxe bouquet for my kids as a surprise.Well, I was the one surprised.
I could have picked up a better looking bouquet at the corner grocery for a quarter of the price. The bouquet was just, let's say totally underwhelming. Just a few common, sad looking, brown edged, petal dropping flowers. I contacted customer service to let them know about the poor quality, expecting that they would replace the flowers or refund my money.
After 9 emails, their "100% satisfaction guaranteed" solution was to give me a gift certificate for $10.
Poor quality flowers & poor quality customer service.I will not be doing business with this company again.
More Review Details
- Monetary loss:
- Product or service
- Deluxe Bouquet
- Review category
- Flowers / Florist
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