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Advertised vs Delivered
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Turnaround Time
Value for money
Poster decreased review rating.

I had two incidents within the last week. I had a flower arrangements delivered to TX, I purchased the Mid size arrangement.

the arrangement that was received was smaller then the cheaper one that was shown. I did call and they refunded me 20%, which was still more expensive than the small arrangement, and a 15.00 off the next order. NOT HAPPY AT ALL. They would not do anything else for me.

The second was a fruit basket, again I ordered the midsize basket which contained all fruit. Well, what was received was very little fruit, and in place of the fruit was Sparking grape juice. No lie, it had 4 red apples, 4 green apples, 6 oranges, 6 bananas and the Sparking grape juice. There was no, grapes, no pineapple, no kiwis or pears.

I haven't complained about this yet, since the last complaint didn't help much. I will not order from them again.

Product or Service Mentioned: From You Flowers Arrangement.

Reason of review: Not as described.

Monetary Loss: $40.

Preferred solution: New flower arrangement delivered. .

I didn't like: What was delivered and how customer service reacted to complaint.

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