I ordered a simple bouquet for my sisters birthday. Paid extra for same day delivery.
Made the order around 10 am. Got an email about delivery at about 5pm. Got a hold of my brother in law to see how she liked them and he nothing came. So I called customer service and they said on their end it says delivered.
I told them no so they said they would get a hold of the florist. I said ok. I got put on hold only to find out the florist phone was going right to voicemail and that they would call me back. I waited until almost 6 because thar was the cut off time.
Called customer service again. They said the florist was now closed so they would have to wait till tomorrow!
I asked to know who the florist was and they refused to tell me. But oh did they take my money.
Product or Service Mentioned: From You Flowers Same Day Delivery Service.
Reason of review: Problem with delivery.