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I ordered the Hello Sunshine Bouquet for my sister who lost twins a year ago. She sent me a picture of what she received and it looks NOTHING like what I ordered. I read the substitution policy, however it doesn't appear that there were even any substitutions to whatever was not available - they were just not replaced whatsoever. The vase was supposed to be a mason jar, and that wasn't correct either.

My grandmother was a florist for 50+ years until she retired. I expect much better quality than this, and will be looking elsewhere for my flower needs in the future.

I am attaching photos of what was received vs what I ordered.

Will never order from this company again.

Product or Service Mentioned: From You Flowers Hello Sunshine Bouquet.

Reason of review: Bad quality.

Monetary Loss: $58.

Preferred solution: Full refund.

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