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From You Flowers in New York, New York - AVOID AT ALL COSTS!!

1.2
Details
My husband is currently working in New York (we live in the UK) and today is our anniversary. I placed an order 1pm UK time (8am New York time) and paid for delivery within 4 hours. It's not 8:44pm UK time and 3:44pm New York time and still NOTHING! i've tried calling, emailing several times to chase this up and i'm getting no where. It has completely ruined the surprise and i'm less than impressed to say the least. PLEASE read the reviews before ordering from these *** artists. I wish i had read the reviews before ordering - big mistake! i've read a lot of reviews that show they deliver the day after which makes no sense if they offer same day delivery? AVOID.
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Author
Location
New York, New York
Cons
  • Overcharged
  • Failure of delivery
  • Lies
Reason of review
Problem with delivery
Loss
$90
Preferred solution
Full refund
Review #892590 is a subjective opinion of poster.
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From You Flowers in New York, New York - Embarrasing!!!!

Absolutely terrible! Shady! ZERO stars would be more acurate.... I ordered flowers for my girlfriends birthday and what I ordered online was nothing even close to what was delivered. I upgraded to the "deluxe" from regular so it would be a thicker, more full arrangement. What I ordered was a beautiful purple arrangement and what i got was some DEPLETED, DYING arrangement that had a splash of purple in it. As far as my deluxe upgrade, what i got was a whole lot of green fillers, no additional flowers. It was pathetic looking. Needless to say when my girlfriend sent a picture of what she got, I was embarrased!!! I could have gone to my local grocery store and bought an arrangement for a fraction of the price, and looked a million times better than what we got. I was looking at numerous sites to order from, and I kept going back to this one because of the 1 paticular purple arrangement. There was a 20% off discount code for ordering online, but then when I got to checkout, they tacked on a $13 delivery fee. I did not at time place the order because so many other places offered free delivery. After I excited the site, I got an email from them offering FREE delivery! Bonus! No.... I clicked on the link attached to my email, which brought up my previous order. What I did not notice at that time when I did place my order, was that they took off my 20% discount code. So I ended up paying more. Pretty Shady in my opinion.
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Author
Location
New York, New York
Reason of review
Not as described/ advertised
Loss
$65
Review #891433 is a subjective opinion of poster.
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From You Flowers Arrangement Review

1.0
Details
Horrible experience!!!! Spent so much money to surprise my mom and mother in law. The flowers look nothing like the picture and on top of that the teddy bear looks so cheap!!! Please save your money! Don't waste your time with the site!!! You will be very disappointed!!!
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Author
Location
New York, New York
Reason of review
Not as described/ advertised
Review #843545 is a subjective opinion of poster.
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From You Flowers in New York, New York - Very bad, do not use

Ordered a flower delivery for the same day to be sent to a friend at a hospital. Paid extra for that. Its' day 2 now and still nothing delivered, and they can't tell me when it is going to be. They can't track the order they sent. Could have used another company already. Very bad experience will not be using them again and do not recommend, not reliable and should not be trusted. Very very very very very very very very unprofessional and bad.
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Author
Location
New York, New York
Reason of review
Problem with delivery
Review #811807 is a subjective opinion of poster.
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From You Flowers Flowers Review

1.0
Details
They failed to deliver and failed to call. When I called them, they stated no one was available. I toof them how can that be possible when it's a hospital.
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Author
Location
New York, New York
Reason of review
Problem with delivery
Review #745506 is a subjective opinion of poster.
Featured
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From You Flowers Fall Floral Garden Review from New York, New York

1.4
Details
From You Flowers Fall Floral Garden Review from New York, New York
From You Flowers Fall Floral Garden Review from New York, New York
Payed for same day delivery never received them! Got a email saying they have been delivered that was a lie!!! Need a full refund! No games here please it is my girlfriends birthday all she wanted was sunflowers they were supposed to arrive before I got here!
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Author
Location
New York, New York
Reason of review
Problem with delivery
Review #709210 is a subjective opinion of poster.
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From You Flowers in New York, New York - You flowers robs people

1.8
Details
$38 turned into $60. I ordered a $38 candy basket to cheer up my nieces and nephew who lost a close family member. The photo on flowers for you is NOT what they received. The photo shows a minimum of 12 bags of chips and at least 20 all name brand candy, peanuts and more. The kids received a basket that resembles something a food pantry would donate. It had 1 bag of chips and 1 Reese's and a few dollar store cookies. I called the company and was on hold for over a half hour on Friday. I was offered a refund but insisted they send a the basket I ordered. It's now sundayand they still havenot received it. I also emailed the company 6 times and not1 response. The fist photo is wh I ordered the second photo is what was delivered. Sent from my iPad
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Author
Location
New York, New York
Reason of review
Everything
Loss
$60
Preferred solution
Deliver product or service ordered
Review #698919 is a subjective opinion of poster.
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From You Flowers in New York, New York - Did not get the delivery

1.6
Details
I recently placed an order for the flowers delivery to a friend, my friend never received the flowers, even tho I received the email that they were delivered. When I called to complain, customer service representatives couldn't help me at all. So, now I don't have money or the flowers I paid for. Stay away from this company. They have good prices, but you will never get the delivery. Better pay a little more, but get what you ordered.Aside from that I spent too much time on the phone with them trying to find out what happened to my order and nobody could really tell me anything.
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Author
Location
New York, New York
Cons
  • Poor communication
  • Misrepresented delivery
  • Employees
Reason of review
Problem with delivery
Loss
$43
Review #681647 is a subjective opinion of poster.
0 comments

From You Flowers in New York, New York - False advertising and poor customer service

I ordered a floral arrangement sugar and sweet for my granddaughter's 26th birthday because she loves all things pink. I was so disappointed when my granddaughter sent a picture of this orange arrangement with (4) roses and some greenery, no resemblence to the picture and not one pink or white flower to be found, it was skimpy for the deluxe version.The arrangement was put together so poorly it looked like an after thought. I emailed the company and the resolution from them was 15.00 off my next purchase, In a one word sentece, which added further insult. No apology was given and the matter of my dissappoint ment was not addressed. I felt defrauded the picture advertised was not the product sold and very poor quality,I could have bought grocery store flowers and completed the arrangement myself. I took my time over looking the many arrangements just to find the perfect arrangement for my granddaughter to be very disappointed. I have purchased many flowers online and I tried this company beacuse of the free shipping offer, I assure you I will never use them again. Buyer be aware
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Author
Location
New York, New York
Cons
  • Misrepresentation
  • Poor customer service
Reason of review
Bad quality
Loss
$49
Preferred solution
Full refund
Review #664606 is a subjective opinion of poster.

Contact From You Flowers Customer Service

Mailing Address:
From You Flowers, LLC
455 Boston Post Rd, Suite 6 483 West 37th Street New York, NY 10018
Old Saybrook, CT 06475
USA
Phone:
(888) 654-5144
All From You Flowers Contacts
0 comments

From You Flowers in New York, New York - Failed Delivery - Lack of customer service resolving issues..

I ordered 4 arrangements for mother's day. 3 was delivered 1 was not. I called and asked what happened the 1 that wasn't delivered. I instead got a bunch of run around. I ask for my account to be credited since its after the fact Monday. Kept checking my e-mail for credit called back today Wednesday was told order was delivered on Tuesday. Rep states I can only get back 50% since order was delivered. I ask them if they are crazy. My account should be refunded in full if not I am calling my bank to disputed the entire charge.
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Author
Location
New York, New York
Cons
  • Failed delivery
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Full refund
Review #635469 is a subjective opinion of poster.