flowers order delivery service customer service customer florist arrangement refund ordered flowers

Flowers never delivered - more than 3days late and counting | From You Flowers review from New York, New York

1.0
Details
I ordered flowers to be delivered 12/16 and it’s now 12/18 and no flowers are delivered. I spoke with a representative on 12/17 and was told my flowers would be delivered by the end of the day. Yet again, From You Flowers failed and the flowers are still MIA. I would never recommend trusting this company with you money.
View full review
Review
#1427715 Review #1427715 is a subjective opinion of poster.
Product
From You Flowers Flowers

AVOID AT ALL COSTS!! | From You Flowers review from New York, New York

1.3
Details
My husband is currently working in New York (we live in the UK) and today is our anniversary. I placed an order 1pm UK time (8am New York time) and paid for delivery within 4 hours. It's not 8:44pm UK time and 3:44pm New York time and still NOTHING! i've tried calling, emailing several times to chase this up and i'm getting no where. It has completely ruined the surprise and i'm less than impressed to say the least. PLEASE read the reviews before ordering from these *** artists. I wish i had read the reviews before ordering - big mistake! i've read a lot of reviews that show they deliver the day after which makes no sense if they offer same day delivery? AVOID.
View full review
Review
#892590 Review #892590 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Being lied to
  • Failure of delivery
  • Overcharged
Reason of review
Problem with delivery
Loss
$90
Preferred solution
Full refund

Embarrasing!!!! | From You Flowers review from New York, New York

Absolutely terrible! Shady! ZERO stars would be more acurate.... I ordered flowers for my girlfriends birthday and what I ordered online was nothing even close to what was delivered. I upgraded to the "deluxe" from regular so it would be a thicker, more full arrangement. What I ordered was a beautiful purple arrangement and what i got was some DEPLETED, DYING arrangement that had a splash of purple in it. As far as my deluxe upgrade, what i got was a whole lot of green fillers, no additional flowers. It was pathetic looking. Needless to say when my girlfriend sent a picture of what she got, I was embarrased!!! I could have gone to my local grocery store and bought an arrangement for a fraction of the price, and looked a million times better than what we got. I was looking at numerous sites to order from, and I kept going back to this one because of the 1 paticular purple arrangement. There was a 20% off discount code for ordering online, but then when I got to checkout, they tacked on a $13 delivery fee. I did not at time place the order because so many other places offered free delivery. After I excited the site, I got an email from them offering FREE delivery! Bonus! No.... I clicked on the link attached to my email, which brought up my previous order. What I did not notice at that time when I did place my order, was that they took off my 20% discount code. So I ended up paying more. Pretty Shady in my opinion.
View full review
Review
#891433 Review #891433 is a subjective opinion of poster.
Product
From You Flowers Flowers
Reason of review
Not as described/ advertised
Loss
$65

From You Flowers Delivery Service Review

They never delivered flowers yet charged a premium for the delivery area and another premium for guarantee delivery. Now they wont refund money. Terrible service.
View full review
Review
#868362 Review #868362 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Order processing issue

From You Flowers Delivery Service Review from Bronx, New York

The complaints below are all true ! This company should not be in business . I will be calling the better business Bureau. Also , calling Help me Howard to get this company on the news . I ordered flowers for my boss and paid for same day delivery . Of course the flowers still have not arrived . I tried tracking my order and received an automated email message I am beyond angry and this isn't fair. Why is this company still in business with all of these complaints . Moreover , customers personal credit card information is with a company who is clearly ripping people off .
View full review
Review
#846391 Review #846391 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

From You Flowers Delivery Service Review

Placed an order and failed to deliver the day they said they would. Also said they are delivered but no record of them being delivered! Have called and emailed..calling no one answered email no one answered! I want my money back and this place needs to be shut down!
View full review
Review
#845380 Review #845380 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

Short Review on May 08, 2016

Do not order from these people!!!!!
View full review
Review
#844040 Review #844040 is a subjective opinion of poster.
Reason of review
Bad quality

From You Flowers Customer Care Review from Hurley, New York

1.0
Details
I ordered Mother's Day flowers on May 6 2016 to be delivered may 7. Order was placed on line with guest check out. No confirmation email was received. Attempted to contact customer service 8+ times was on hold for over an hour and a half only to speak with a representative who said they'd look into it and I would receive an email regarding status. Email never receive. Additional call placed. On hold for 1.5 hours. No resolution as they had not heard back from the florest the order had been placed with. Told to call back Tomarrow after 9am. No resolution to issues. Don't take the chance. Customer service is no help. They won't tell you which florest the order was placed with so you can follow up. Horrible experience
View full review
2 comments
Anonymous
#1155814

It happens to me too,same thing,this company is stealing costumer's money!

Anonymous
#1155847
@PissedConsumer1155814

This company is fully of it.Been on the phone waiting for over a hour.My husband order me flowers to be delivered on Saturday and here it is Sunday night no flowers.They are going to give us back our money!!!

View more comments (1)
Review
#843606 Review #843606 is a subjective opinion of poster.
Service
From You Flowers Customer Care
Reason of review
Poor customer service

From You Flowers Arrangement Review

1.0
Details
Horrible experience!!!! Spent so much money to surprise my mom and mother in law. The flowers look nothing like the picture and on top of that the teddy bear looks so cheap!!! Please save your money! Don't waste your time with the site!!! You will be very disappointed!!!
View full review
Review
#843545 Review #843545 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Not as described/ advertised

Contact From You Flowers Customer Service

Website:
Mailing Address:
455 Boston Post Rd, Suite 6 483 West 37th Street New York, NY 10018
Old Saybrook, CT 06475
USA
Phone:
(888) 654-5144
Contact From You Flowers Customer Service

From You Flowers Products and Services Reviews

Compare Companies

From You Flowers
From You Flowers
1465 reviews
1.5
VS
1800Flowers
1800Flowers
678 reviews
1.4
Compare From You Flowers vs 1800Flowers

Latest Question

From You Flowers Questions

From You Flowers Delivery Service Review from New Rochelle, New York

2.3
Details
Being nice does not always get the job done , being efficient does and they were not. They made an error in my order and my card was charged twice , they delivered the wrong times (who ever was the 3rd party) , they charged me for two balloons and their person only received one. Have I not ask for a picture of the order I had delivered to the person I sent it , I wLd hve never known that they sent happy birthdays mum instead of thank you balloons
View full review
Review
#841601 Review #841601 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Order processing issue