flowers order delivery service customer service customer florist arrangement refund ordered flowers

Bad service | From You Flowers review from Mount Laurel, New Jersey

Ordered flower for my 91 y/o mother. An email was sent to me stating that they were delivered. I do not where were they delivered. My Mother sure as heck hasn't received them. Get to speak with a young lady called Aliah and she tells me that I have to call UPS because it was delivered through them. You chose UPS not I your responsibility is to insure that the item gets delivered at the rite place and on the right date. WHY DO I HAVE TO CALL UPS?
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Review
#1473522 Review #1473522 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Bad quality
Loss
$67
2.1
Details
False advertisement is the result of a true liar like Fromyouflowers.com - From You Flowers review
I purchased the largest choice of flowers for my wife. I made sure to notate that my wife knows her stuff so make sure you ship some quality flowers to her. The order was for the Bright Blue Sky Bouquet. The flowers she got was no where near what was advertised. In...
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Review
#883052 Review #883052 is a subjective opinion of poster.
Product
From You Flowers Bright Blue Sky Bouquet Bouquet
Cons
  • Customer service
  • Advertisement vs delivered
Reason of review
Fallacious
Loss
$74
Preferred solution
Full refund
Tags
  • Flower Delivery Scam
  • Crappy Product

Where's the Flowers | From You Flowers review from Burlington County, New Jersey

1.6
Details
This is what I sent to Customer Service. I have not heard back from them. 'wecare@fromyouflowers.com' Hi To Whom It May Concern, Not to my surprise I have not heard back from the Customer Service, I sent out the first email 3 days ago. This is not a good way to run a business. This is unacceptable. Hi to Whom It May Concern, I was very disappointment with the flowers that were sent to my mother. What a way to ruin a surprise. To top it off I have been trying to get a hold of customer service since Sunday. It is amazing that I can’t get a hold of customer service, but if I call to place an order I am connected within a few mins. I ordered the deluxe version of the flowers and when I received my order it was nothing like the picture. Where the heck are the rest of the flowers. My 3 year old could have made a better arrangement then the one I received. Wow what happened to taken pride in your work. I have been on hold for the last 20 mins, that is unacceptable. I would like a full refund.
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Review
#846707 Review #846707 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Cons
  • Advertisement vs delivered
  • Arrangement of the flowers were awful
  • Quality of the flowers were awful
Reason of review
Bad Quality, poor customer service
Loss
$55
Preferred solution
Full refund

THEFT | From You Flowers review from Sparta Township, New Jersey

2.1
Details
I have not used this before and will not again. I ordered flowers for my sister for mothers day last Tuesday or Wednesday and asked that they be delivered Friday. GUESS WHAT THEY STILL AREN'T THERE. I CALLED AND WAS TOLD THEY DIDN'T WANT TO LEAVE THEM BUT YET KNEW THEY WERE FOR MOTHERS DAY AND ITS THE TUESDAY AFTER MOTHERS DAY AND STILL NOT THERE, AND IF THEY GET THERE IT WILL PROBABLY BE THE FLOWERS FROM FRIDAY. WILL NEV ER USE AGAIN AND WILL TELL ANYONE I KNOW DON'T TAKE A CHANCE AND WASTE MONEY AS WELL AS I PAID ADDITIONAL FOR THE DELIVERY. THIS IS FRAUD BECAUSE YOU CANNOT TAKE MONEY FOR A SERVICE YOU DIDN'T PROVIDE
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Review
#845100 Review #845100 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Item not delivered
  • Non delivery from last week still not there
  • Told that they would be delivered yesterday still not there
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Bad Florist

From You Flowers Delivery Service Review from Wanaque, New Jersey

1.0
Details
Never again!! It's bad enough they give you a 9 hour delivery wait and so far my daughter has waited 11 hours. It's her first Mother's Day and she's a new mom. Her baby goes to bed early. It's 8 pm and still no delivery. They were quick to take my money though. I've been on hold 40 minutes waiting customer service. This is totally unacceptable and sucks. Do not order from this business unless you want the shaft. They didn't even get the colors right at my husbands funeral. To say I'm pissed is an understatement. You have lost my business. Billie Chociey
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Review
#843547 Review #843547 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

DO NOT USE THIS COMPANY | From You Flowers review from Milford, New Jersey

1.0
Details
Like so many others-- I wish I had read these reviews before placing an order. Placed my order yesterday morning, I paid extra for same-day AND expedited within 4-hour window. At 5:00 p.m. I got an email saying that they were unable to find a florist to process my order, but they would give me a complimentary upgrade and deliver the following day with an apology note. Seriously? At 5:00 p.m. they let me know this??? This morning, after reading all these horrible reviews, I sent them an email asking for the name of the local florist who would be delivering. Their response-- "Sorry-- we have privacy agreements with our florists and cannot reveal their names." DUH!! We would KNOW the friggin' name of the florist upon delivery... IF they delivered-- so that privacy agreement stuff is total b.s. I just emailed them and asked them to cancel the entire order. My brother's birthday is over, and I have little faith they would have delivered anything, or anything of quality. Let's see if I ever get the promised refund. Good news is I used PayPal, so I can challenge them for a refund through that.
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Review
#798327 Review #798327 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery
Tags
  • Flower Delivery Scam

From You Flowers Gift Basket Review

1.0
Details
I ordered a gift basket from that that looked like it was a great gift basket so I went and pirchased it for $55 well it got here today and it wasn't the right one so I called the number and they said oh well and hung up
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Review
#788249 Review #788249 is a subjective opinion of poster.
Product
From You Flowers Gift Basket
Reason of review
Not as described/ advertised

From You Flowers - Bouquet Review from Plainsboro, New Jersey

1.0
Details
From You Flowers - Bouquet Review from Plainsboro, New Jersey
From You Flowers - Bouquet Review from Plainsboro, New Jersey
I ordered a Sweetheart Bouquet from For You Flowers and the delivered flowers looked nothing like a Sweetheart Bouquet. The flowers looked like an arrangement sent to a funeral home. I called and the lady put me on hold for 25 minutes; then stated I would have to send a picture to the florist, I could get a 5% refund and then hung up. I will never use again. I should have looked at the reviews of the company!!
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Featured
Review
#787342 Review #787342 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Reason of review
Bad quality

From You Flowers - Flowers Review from Dover, New Jersey

3.0
Details
I ordered what appears a really nice basket with fruits and chocolates at a reasonable price and same day deliver ... Few hours later I got a message from the person who got it and she sent me a picture and to my surprise it was completely different basket with no fruits and no chocolates ... This guys a complete scammers and cheaters! They should be closed down after a saw how many bad reviews they got. Who protects the customers?
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Review
#780818 Review #780818 is a subjective opinion of poster.
Product
From You Flowers Flowers
Reason of review
Problem with delivery

Contact From You Flowers Customer Service

Website:
Mailing Address:
455 Boston Post Rd, Suite 6 483 West 37th Street New York, NY 10018
Old Saybrook, CT 06475
USA
Phone:
(888) 654-5144
Contact From You Flowers Customer Service

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From You Flowers Questions

Failed to Deliver | From You Flowers review from Willingboro, New Jersey

Hello my complain is that i order a fruit and snack basket same day delivery, got an email saying it was deliver but to my surprise it was not. I call You Flowers they said they was going to call me back to see what happen they never call back. I call them again the representative was very nice saying it will be done the next day. Again no delivery, is been 3 days and still my friend has not get the fruit basket and this company has not call me, email me with an apology. I will never will use this company again they has not offer me a refund or anything and i am still calling them on the phone. To people out there choose another company to do business with what they advertised is not what you get.
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Review
#737410 Review #737410 is a subjective opinion of poster.
Product
From You Flowers Flowers
Reason of review
Problem with delivery
Loss
$57
Preferred solution
Deliver product or service ordered