From You Flowers - NEVER AGAIN!

27 of 1018 From You Flowers reviews

I HAVE USED FROM YOU FLOWERS 3 TIMES.THE 1ST TIME I SENT 3 PLANTS TO TN.

I SPLIT THE DIFFERENCE ON BEING SATISFIED SINCE 1 OF THE 3 I GAVE AN OLD ADDRESS, WHICH THEY CONTACTED ME ABOUT RIGHT AWAY. UNFORTUNATELY 1 OF THE 3 I REALIZED THEY DIDN'T DELIVER & I HAD TO FIND THAT OUT ON MY OWN. THEY NEVER CONTACTED ME & WHEN I GOT AHOLD OF THEM THEY THEN TOLD ME THEY COULDN'T DELIVER TO THE AREA, WHICH THEIR WEBSITE SAID THEY COULD. THE 2ND TIME THE FLOWERS WERE DELIVERED AS PROMISED & PRETTY MUCH LOOKED LIKE THEY DID ON THE WEBSITE.

THE 3RD & FINAL TIME THEY WERE SUPPOSE TO DELIVER ON TUESDAY, 10/11. I DIDN'T FIND OUT UNTIL THAT FRIDAY, 10/14 THAT THEY DIDN'T DELIVER AGAIN ON MY OWN. IT TOOK 4 EMAILS BETWEEN SATURDAY, 10/15-MONDAY, 10/17 TO HAVE THE FLOWERS DELIVERED A WEEK LATER WITH NO APOLOGY TO THE RECIPIENT OR A REASON WHY THEY WEREN'T DELIVERED AS PROMISED. THEN WHAT MY FRIEND RECEIVED & WHAT THE PICTURE ON THEIR WEBSITE LOOKS LIKE WERE WAY DIFFERENT.

MY FRIEND RECEIVED MORE GREEN LEAVES WHICH WERE ALREADY TURNING BROWN THEN THE MAINLY WHITE FLOWERS ON THEIR WEBSITE THAT WAS SUPPOSE TO BE IN THE CLEAR BLUE SKIES BOUQUET. NEVER AGAIN.

BEWARE.THEIR FOLLOW UP ON THEIR ORDERS & COMMUNICATIONS STINK BIG TIME.

This review is a subjective opinion of a user.
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Exchange, Refund and Cancellation Policy
Value for money
Product or Service Quality
Diversity of Products or Services
Staff
Turnaround Time
Customer service
Discounts and Special Offers
Website
Price Affordability
Advertised vs Delivered
Style and Design
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  • What I liked
    • Ease of ordering
    • Website and prices
    • Easy accessibility
  • What I disliked
    • Not what i ordered
    • No follow through
    • Dont use
    • Lack of follow up

Reason of review:
Problem with delivery
Preferred solution:
Full refund
Monetary loss:
$74
Product or service
From You Flowers Clear Blue Skies Bouquet
Review category
Flowers / Florist
review #942053 by

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