I HAVE USED FROM YOU FLOWERS 3 TIMES.THE 1ST TIME I SENT 3 PLANTS TO TN.
I SPLIT THE DIFFERENCE ON BEING SATISFIED SINCE 1 OF THE 3 I GAVE AN OLD ADDRESS, WHICH THEY CONTACTED ME ABOUT RIGHT AWAY. UNFORTUNATELY 1 OF THE 3 I REALIZED THEY DIDN'T DELIVER & I HAD TO FIND THAT OUT ON MY OWN. THEY NEVER CONTACTED ME & WHEN I GOT AHOLD OF THEM THEY THEN TOLD ME THEY COULDN'T DELIVER TO THE AREA, WHICH THEIR WEBSITE SAID THEY COULD. THE 2ND TIME THE FLOWERS WERE DELIVERED AS PROMISED & PRETTY MUCH LOOKED LIKE THEY DID ON THE WEBSITE.
THE 3RD & FINAL TIME THEY WERE SUPPOSE TO DELIVER ON TUESDAY, 10/11. I DIDN'T FIND OUT UNTIL THAT FRIDAY, 10/14 THAT THEY DIDN'T DELIVER AGAIN ON MY OWN. IT TOOK 4 EMAILS BETWEEN SATURDAY, 10/15-MONDAY, 10/17 TO HAVE THE FLOWERS DELIVERED A WEEK LATER WITH NO APOLOGY TO THE RECIPIENT OR A REASON WHY THEY WEREN'T DELIVERED AS PROMISED. THEN WHAT MY FRIEND RECEIVED & WHAT THE PICTURE ON THEIR WEBSITE LOOKS LIKE WERE WAY DIFFERENT.
MY FRIEND RECEIVED MORE GREEN LEAVES WHICH WERE ALREADY TURNING BROWN THEN THE MAINLY WHITE FLOWERS ON THEIR WEBSITE THAT WAS SUPPOSE TO BE IN THE CLEAR BLUE SKIES BOUQUET. NEVER AGAIN.
BEWARE.THEIR FOLLOW UP ON THEIR ORDERS & COMMUNICATIONS STINK BIG TIME.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Product or Service Quality|
|Style and Design|
|Value for money|
|Discounts and Special Offers|
|Advertised vs Delivered|
What I liked
- Ease of ordering
- Website and prices
- Easy accessibility
What I disliked
- Not what i ordered
- No follow through
- Dont use
- Lack of follow up
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