I bought the flowers paying extra to be delivered before noon to my girlfriend office because it is her birthday. 4pm and didn't hear from my girl.
Checked the status "no delivered". Called the 1-800, waited 20 minutes until finally someone picked up. Waited another 10 minutes for them to find out what happened. Turned out, they weren't able to make it.
Never bother communicating to me. I am heartbroken that what I considered to be an special surprise was totally ruined now by a third party. They offered me 50% off next order. There is nothing they can do to fix what they did.
Totally ruined it. I wouldn't recommend doing business with this company EVER.
Product or Service Mentioned: From You Flowers Same Day Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $125.
Preferred solution: Full refund.