Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

for complaints....I ordered 12 long stemmed red roses, a vase, a teddy bear, and godiva chocolates. I got (she got) 12 roses in a box..none chocolates...

what was interesting was when I called to complain.....they were "ready"...first offer..we will give you 25% off and a ten dollar credit... no...I want my money back Second offer... we will give you a 75% credit...

Thank you want my money back Ok...we will refund your minutes I got an email confirming used a template that indicated a full refund so....they are prepared for and used to problems... stand your ground...oh.'..and remember too..using your credit card gives you plan b....they can fight the fight for you but I won in ten minutes

Product or Service Mentioned: From You Flowers Arrangement.

Reason of review: Not as described.

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