flowers order delivery service customer service customer florist arrangement refund ordered flowers

Site says I have not made an order . I have | From You Flowers review from Chicago Heights, Illinois

Clicked to call you. Didn’t go through
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Review
#1675819 Review #1675819 is a subjective opinion of poster.
Service
From You Flowers Customer Care
Reason of review
Order processing issue

Questionflowers not delivered by noon today, as promised | From You Flowers review from Chicago, Illinois

1.0
Details
Expected an order # emailed to me. It wasn't Please advise when flowers will be delivered Since it is past noon,your driver should call ahead to make sure there is someone to accept the flowers
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Review
#1606408 Review #1606408 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Pros
  • Convenience
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
2.5
Details
NEVER AGAIN! - From You Flowers review
NEVER AGAIN! - From You Flowers review
NEVER AGAIN! - From You Flowers review
I HAVE USED FROM YOU FLOWERS 3 TIMES. THE 1ST TIME I SENT 3 PLANTS TO TN. I SPLIT THE DIFFERENCE ON BEING SATISFIED SINCE 1 OF THE 3 I GAVE AN OLD ADDRESS, WHICH THEY CONTACTED ME ABOUT RIGHT AWAY. UNFORTUNATELY 1 OF THE 3 I REALIZED THEY DIDN'T DELIVER & I HAD TO...
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Review
#942053 Review #942053 is a subjective opinion of poster.
Product
From You Flowers Clear Blue Skies Bouquet
Pros
  • Easy accessibility
  • Ease of ordering
  • Website and prices
Cons
  • Dont use
  • Lack of follow up
  • Not what i ordered
Reason of review
Problem with delivery
Loss
$74
Preferred solution
Full refund
Tags
  • Never Again With From You Flowers
I ordered flowers paying twelve dollars and ninety nine cents for a "custom vase" with a picture that I uploaded. It arrived, and it is not a custom vase. It is a regular vase with waterproof paper that has to be inserted into the vase. twelve dollars and ninety...
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1 comment
Anonymous
#1248643

I paid $13.99 extra for the "custom vase". they charged me, but the *** arrangement (not what was pictured)came in a dollar store glass vase.

Review
#891059 Review #891059 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Not as described/ advertised

FLOWERS NEVER ARRIVED!!!!!!!!! | From You Flowers review from Chicago, Illinois

I ordered 2 white spray flowers for my daughter's father funeral on March 30,2106 2 of the same flowers for 176.00 only one flower made it to the funeral customer service is a joke they lie and send you emails about the flower being delivered when it wasn't this is the worst company I have ever did business with now I have to wait to see if I can get my money back the better business bureau need to shut this company down there deceitful bad business practices and when you final get to speak to customer service they do absolutely nothing they can charge you but hesitate for a refund.I have emails where they told me the flower was delivered and I have statements from the funeral parlor that only 1 was delivered
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Review
#822108 Review #822108 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

From You Flowers - Delivery Service Review from Marissa, Illinois

RUN AWAY FAST FROM THIS COMPANY!!!! I paid extra for expedited delivery. Hours after delivery time I was lied to by customer service. She told me arrangement was out for delivery on truck .. Driver could NOT be reached. An hour later I get an email that they were sorry but they could not find a florist to fulfill my order .. (in NYC????) and would I like for them to call the recipient and explain and try again tomorrow?? Uhm, NO!!! just ruined my grandsons surprise for his mom on her birthday.!! Wish I had read all these reviews ahead of time. Don't waste your time or money... YOU WILL BE DISAPPOINTED!
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Review
#815862 Review #815862 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

Horrible!!!! | From You Flowers review from Aurora, Illinois

1.0
Details

Update by user Feb 21, 2016

I had to finally call my bank just now because they said it was still pending, they put my money back on the card... i tried calling the flower comp for an hour with no answer!... At least I got my money back!

Update by user Feb 20, 2016

STILL have not received my money back!!! It's been 4 days now.

Original review posted by user Feb 17, 2016

i ordered same day delivery to my friends house for a late valentines day gift, i waited all day and they did not go to deliver it... i called them and they told me i had to provide proof of who i am and that it was my card i made the purchase from!!!!!!! they told me i had to have my bank fax over papers proving it...... i would not recommend this to any one. i already provided my name, address, who it was being delivered to and my tracking number as well, now i have to wait 1-3 days to get MY money back. they're full of ***. and not worth anyones time!!
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Review
#792048 Review #792048 is a subjective opinion of poster.
Product
From You Flowers Flowers
Cons
  • Poor customer service
Reason of review
Problem with delivery
Loss
$49
Preferred solution
Full refund

Did not Deliver as promised | From You Flowers review from Bartlett, Illinois

1.4
Details
Apparently the driver from ( From You Flowers) got a 'Flat Tire' ---but though the delivery is supposed to be from 8:30 a.m. Up until 5:00 p.m........my daughter ( on her birthday) didn't receive notice of the 'flat tire' until 4:30 p.m.! Imagine how upset I was ( mom who sent said flowers and balloon) when the birthday girl wasn't getting what was promised. I am getting a refund, but I would gladly have paid -even double, if the delivery of the birthday bouquet and balloon would have made it to her office on the actual day.......HUGELY DISAPPOINTED AND ADVISE AGAINST USING THIS BUSINESS.
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1 comment
Anonymous
#1137639

Those people don't have "drivers," they pass every order they get onto a real local florist. They are an Internet only business.

They do not make flowers. They do not deliver flowers. They take your order. They forward your order to a local florist.

Rarely do delivery times get communicated to the filling florist. Your order will always be 20+% smaller than what you paid due to the percentage that they keep for taking your order and sending it to a local florist.

Most local florists barely break even on the order, many lose money filling these types of orders from these online "florists" that's the reason why there always seems to be a discrepancy between the picture and what you got.

Review
#791629 Review #791629 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Cons
  • Failed delivery
Reason of review
Problem with delivery
Loss
$60

From You Flowers Flowers Review

I normally love this website. But i ordered from them on 2 feb and the order never arrived plus they charged my card twice. Very dissatisfied customer here.
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Review
#787076 Review #787076 is a subjective opinion of poster.
Product
From You Flowers Flowers
Reason of review
Problem with delivery

Contact From You Flowers Customer Service

Website:
Mailing Address:
455 Boston Post Rd, Suite 6 483 West 37th Street New York, NY 10018
Old Saybrook, CT 06475
USA
Phone:
(888) 654-5144
Contact From You Flowers Customer Service

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Latest Question

From You Flowers Questions

Bad service | From You Flowers review from Alton, Illinois

Good Morning to All Please do not use this company for anything. I requested flowers for my mothers 75th Birthday to be delievery to her home. I payed an extra fee to have it delivery that day. The company stated it would be delivery in four hours, 8 hours went by and no call from my mother stating she loved the flowers so I called and asked her If any one has been by to see her her reply no one why. So I had to call the company back and find out what went wrong they did Apologize to my and state they would return the extra money I paid to have it delieverd that day and they would up-grade the flower Arrangement for her and it would be delivery the next day. So the next day a 75 yeard old woman waited around in hopes of a Bouquet of beautiful flowers and nothing came and the next day again nothing come. On the forth Day I called them asked them what went on why I mother did not receive her flowers That said It would be delivery today. Guess what again nothing I called them back they now stated that they tried to deliver the flowers but no one was home they stated they left a not in the door way. So I went to my mothers home no Note my mother stated no one had come by. See doesn't drive and its to cold for a 75 year old to wonder around in the streets. So the Conclusion is they are not truthful abouth any thing they stated to me on phone or e-mail. I have request my full refund from the company and I will contact my bank if it is not refuned to my account. Fraud is Fraud So please save youself some issues and use someone else and check them out. Thank You for your time
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Review
#773500 Review #773500 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Reason of review
Problem with delivery