From You Flowers - HORRIBLE!!! DO NOT USE!!

158 of 1022 From You Flowers reviews

I placed an order online for next-day delivery.I spent $68 on the "upgraded" arrangement.

The flowers wer NOT delivered - ever. I tried to reach customer service via email and telephone, and never could get to anyone. It has now been three days, and no flowers were ever delivered and I still get an 'automated message' when calling customer service that they cannot assist 'with order tracking at this time'. I tried calling at least 10 times, and all I got was on-hold music.

I am calling my credit card company and requesting the charged be reversed.HORRIBLE, NOT TO BE TRUSTED, DO NOT USE.

This review is a subjective opinion of a user.
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More Review Details

Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Customer service

  • What I liked
      No items
  • What I disliked
    • Lack of customer service
    • Did not deliver
    • Fact they kept hanging up on me
    • Hold times to talk to customer service exceeded 30 minutes

Reason of review:
Problem with delivery
Preferred solution:
Full refund
Monetary loss:
$64
Product or service
From You Flowers Flower Fields Mason Jar
Review category
Flowers / Florist
review #798811

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158 of 1022 From You Flowers reviews
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Anonymous

Mar 08 #1124046

They are a sending only call center. They only take your order then wire it out to a real florist who has no affiliation with them. Most reputable florists will not deal with these call centers. They only receive a fraction of the amount you paid and would be out of business if they filled the orders, so they refuse them.

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