I placed an order online for next-day delivery.I spent $68 on the "upgraded" arrangement.
The flowers wer NOT delivered - ever. I tried to reach customer service via email and telephone, and never could get to anyone. It has now been three days, and no flowers were ever delivered and I still get an 'automated message' when calling customer service that they cannot assist 'with order tracking at this time'. I tried calling at least 10 times, and all I got was on-hold music.
I am calling my credit card company and requesting the charged be reversed.HORRIBLE, NOT TO BE TRUSTED, DO NOT USE.
More Review Details
|Discounts and Special Offers|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Lack of customer service
- Did not deliver
- Fact they kept hanging up on me
- Hold times to talk to customer service exceeded 30 minutes
- Reason of review:
- Problem with delivery
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- From You Flowers Flower Fields Mason Jar
- Review category
- Flowers / Florist
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