143 Mill Rock Rd E, Old Saybrook, CT 06475, USA
Not resolved
1.0
Details
0 comments

I placed an order for flowers and balloons going to the same location on the same day. I didn't notice until after I checked out I was going to be charged two delivey fees so I cancelled the orders.

They cancelled one of the orders. I sent them three emails asking them to confirm the other order was cancelled. They finally confirmed the order was cancelled then two days later I get an email saying the order shipped and got a tracking number. I called and their automated system said the order was cancelled.

Which is it? I called customer service and after half a hour of holding I hung up. I also sent them a couple more emails today and have not gotten a response.

They can't blame Mothers Day for their lack of response. I ordered flowers from other sites and got tracking numbers and status automatically.

Product or Service Mentioned: From You Flowers Customer Care.

Reason of review: Poor customer service.

Preferred solution: Full refund.

From You Flowers Cons: Customer service resolution.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

From You Flowers Reviews

  1. 442 reviews
  2. 165 reviews
  3. 64 reviews
  4. 16 reviews
  5. 6 reviews
From You Flowers reviews