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From You Flowers Expedited Delivery Service Review

1.9
Details
Place an order on friday for delivery on Saturday expedited. Never arrived. The 3rd party used could not give detailed information. Will never use nor recommend.
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Author
Location
Atlanta, Georgia
Reason of review
Order processing issue
Review #863994 is a subjective opinion of poster.
0 comments

From You Flowers in Atlanta, Georgia - Scam Artists

Ordered Mother's Day flowers to be delivered either May 9 or 10. Like many others, no flowers ever arrived. We waited all day Saturday and all day Sunday. My daughter, a new mother, was extremely disappointed and I was furious. These people were quick to process my payment at the time I ordered, but never made good on their end. I intend to report them to the GA Attorney General Consumer Fraud division and suggest others do the same in their state also. Only way to put scam artists out of business. Is to report them to the proper authorities.
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Author
Location
Atlanta, Georgia
Cons
  • Misrepresentation
Reason of review
Problem with delivery
Loss
$71
Preferred solution
Full refund
Review #634158 is a subjective opinion of poster.
0 comments

From You Flowers Flowers Review

I ordered the flowers and two days later they were still not delivered. I had to wait at least 45 miss oh hold to speak to anyone every time I called. There were computer problems. Never ever will I use them again. Now the battle to get my money back
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Author
Location
Atlanta, Georgia
Reason of review
Order processing issue
Review #633038 is a subjective opinion of poster.
0 comments

From You Flowers in Atlanta, Georgia - Attempted fraud, lies, misrepresentation, total failure

2.0
Details
After paying for a flower delivery four days in advance, I received an email stating the flowers HAD been delivered as scheduled. Nothing could be further from the truth. Not only was the email a lie, I was then promised the delivery would be made the day after it was scheduled to be made originally. This turned out to be another lie causing disappointment to an 89 year old Aunt on her birthday and embarrassment to myself in this matter. All I received from "From you Flowers" were broken promises and an attempt to defraud me out of my money by telling me the flowers were delivered when they clearly had not been. This company just does not care as their problem resolving percentage shows. Never again for me. And I suggest strongly that you do not trust them to make deliveries on your behalf in spite of emails from them . Check with the recipients of your flowers or you may find out you have paid for nothing but a lying email. Or better yet, use another service.
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Author
Location
Atlanta, Georgia
Cons
  • Misrepresentation
  • Customer service
  • Failed delivery
Reason of review
Poor customer service
Preferred solution
Full written apology to receipient , flower upgrade and delivery, and full refund as promised.
Review #616504 is a subjective opinion of poster.
0 comments

From You Flowers in Atlanta, Georgia - Untimely delivery + terrible customer service = avoid at all costs

1.1
Details
I ordered flowers to be delivered on Thursday and paid extra to have them "guaranteed" to arrive before noon. 2:30 rolled around the day of delivery, and the flowers had still not been delivered. At that point, the person I was delivering them to had left the delivery location and was not returning. I repeatedly tried contacting the company about a refund and after 3 emails and one 45 minute hold, I was told I could get a whopping $12.49 refund. Truly laughable. The sales rep was one of the most smug and condescending people that I have ever had the displeasure of speaking with. After a week, I have yet to be contacted about a refund and was told since they already put some of the money back, they weren't going to refund me anything else. I have submitted a formal complaint to the Better Business Bureau. This company is an absolute nightmare to deal with.
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Author
Location
Atlanta, Georgia
Cons
  • Misrepresentation
  • Failed delivery
  • No offer for full refund
Reason of review
Warranty issue
Loss
$55
Preferred solution
Full refund
Review #585851 is a subjective opinion of poster.
0 comments

From You Flowers in Atlanta, Georgia - Not delivered same day, they didnt care

1.0
Details
I ordered flowers for a friends birthday that lives in another state. I paid for same day delivery yet they were not delivered on the same day. When I asked for a refund, they said they would refund my same day delivery charge (a measly $2.99) I told them that was unacceptable, so they offered a 15% refund for my order. All in all, my friend got her BIRTHDAY flowers NOT ON her birthday and I got $6.00 back. It wasn't even close to the arrangement I chose. Terrible service, never recommending and never using again. Thanks for ruining my birthday present.
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Author
Location
Atlanta, Georgia
Cons
  • Failed same day delivery
Reason of review
Problem with delivery
Loss
$40
Preferred solution
To let others know how this company takes your money and doesnt follow through with what you pay for.
Review #573390 is a subjective opinion of poster.
1 comment
I placed my order with You Flowers at 10:30am & Alicia so supervisor told me we can deliver them for u 2morrow... So why the *** did I pay 4 SAME DAY DELIVERY????? PLEASE DONT WASTE YOUR TIME ORDERING FOR THIS COMPANY!!!!!!!!!!!!! No1 even contacted me AT ALL!!!!!...
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FromYouFlowers
#802515

Please accept our sincere apologies for the issue you have posted. Please contact us directly at wecare@fromyouflowers.com. You should include your order number, your name, th...

Author
Location
Atlanta, Georgia
Review #480016 is a subjective opinion of poster.
0 comments

From You Flowers in Atlanta, Georgia - Poor quality flowers & poor quality customer service

From You Flowers - Poor quality flowers & poor quality customer service
I ordered a deluxe bouquet for my kids as a surprise. Well, I was the one surprised. I could have picked up a better looking bouquet at the corner grocery for a quarter of the price. The bouquet was just, let's say totally underwhelming. Just a few common, sad looking, brown edged, petal dropping flowers. I contacted customer service to let them know about the poor quality, expecting that they would replace the flowers or refund my money. After 9 emails, their "100% satisfaction guaranteed" solution was to give me a gift certificate for $10. Poor quality flowers & poor quality customer service. I will not be doing business with this company again.
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Author
Location
Atlanta, Georgia
Loss
$44
Review #471787 is a subjective opinion of poster.
2 comments
About 5 months I ordered flowers to be delivered same day. Placed the order at 9am to be delivered by 3pm. The recipient never received the flowers. The next day I called the 800# they apologized and gave me a $10 gift card. They advised the recipient will receive by...
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jmmcdowell
#609732

This companies deceitful practices are the norm. They lie and dont care about it....

Author
Location
Atlanta, Georgia
Loss
$85
Review #384767 is a subjective opinion of poster.

Contact From You Flowers Customer Service

Mailing Address:
From You Flowers, LLC
455 Boston Post Rd, Suite 6 483 West 37th Street New York, NY 10018
Old Saybrook, CT 06475
USA
Phone:
(888) 654-5144
All From You Flowers Contacts
0 comments

From You Flowers in Atlanta, Georgia - Disappointed..

Mom sent some flowers to my job as a “just because” . She ordered them 10am and was grantee to be delivered same day if ordered by 3pm. The flowers were never delivered that day. I personally call the next day to inquiry on the order. She advised they would be delivered today. She advised the order came through on time however the florist “missed the order” so it was rescheduled for the next delivery day….WHAT??? So you can’t notify your customers of issue such as. I Know the florists are 3rd parties; however I did not order from the florist I order from you. They advised they would delivery by 12 noon, at 4;45pm almost 5 hours later the flowers finally arrived. The edges of the leaves were brown, some were falling off, and it looks like bugs had eaten holes in some of the leaves…. They gave me a $10 gift card.. Could have gone to Wal-Mart and received better roses then that. Will never order from this company again. I should have disputed the entire charge on my mom’ credit card.
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Author
Location
Atlanta, Georgia
Loss
$63
Review #384316 is a subjective opinion of poster.