Not resolved
0 comments

I ordered 2 boquets to be delivered, one to my mom the next day after i ordered it, the other same day.the same day one didnt show up so i called from you flowers, waited on hold for 45minutes and they said that the florist never said anything to them about not being able to deliver the boquet.

I asked for a refund, he stated that he will process a refund and it should be 2-5 days before i see the credit on my card. I said ok. I come into work the next day to see an email saying that the florist delivered the flowers? I asked security at work and they said nothing was delivered last night or this morning.

So they lied. I called and waited on hold for another 45 minutes before they answered and told me that the florist wasnt able to deliver the flowers, and that they would call the florist to see whats up, he also told me that the person i spoke with the previous day issued a refund but didnt contact the florist to let them know not to deliver. But he said i would be getting my refund. So everything was fine.

Then i get a text from my mom saying that the flowers were beautiful. I was shocked. They delivered them, but the problem is, it WASNT what i paid for. It was a completely different boquet.

Not what i ordered. They had 1 balloon but i ordered 2. I paid over 100 dollars for this and they keep giving me the run around. Im so done with fromyouflowers.

and i wont ever be ordering flowers online again.The one i ordered is on the left and what she got is on the right

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any) as the author lost $187. The author is overall dissatisfied with From You Flowers and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about From You Flowers.

Check out the best and the worst companies in Flowers / Florist category for more informed decision or compare From You Flowers to other companies on our site.

Had an Experience with From You Flowers?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

From You Flowers - Bouquet Review from Southgate, Michigan From You Flowers "Ordered Deluxe bouquet of roses and pink Alastromeria for our anniversary at 8:30am. Paid extra for 4 hour delivery. 5:00pm - NO FLOWERS!!! Called and waited for 25 minutes..." Read more From You Flowers - Bouquet Review From You Flowers "My sister and I ordered flowers for my grandma for her birthday, fall flowers... so we thought. The picture and describtion clearly showed they were going to be fall flowers,..." Read more From You Flowers - Worst Customer Service in History From You Flowers "“WORST SERVICE EVER! Placed an order on Tuesday for Delivery Thursday for 15 overpriced Tulips in a plain glass vase for about $52.00 deliver times from 9AM-6PM. Also ordered a..." Read more From You Flowers - Arrangement Review From You Flowers "Please avoid this seller. I wish I had read the reviews before ordering. They emailed a delivery confirmation four hours and fifteen minutes before the flowers actually arrived. When they..." Read more Gekks - $20 out the window Gekks "I have very blister prone feet and bought Gekks to wear with some work shoes (I'm a server and am on my feet between 6-12 hours per shift). The ballet..." Read more McGeorges RV - Poor quality repair and didn't care McGeorges RV "Took RV to get roof inspected cleaned and sealed to look like the picture behind the counter. After taking 2 more weeks to get to it than quoted, they left..." Read more Trex Decking - Trex Transcends Trex Decking "I ordered this material from a lumber yard and had a contractor build me a step/deck on my house in Oct. 2016. About a month ago it started getting white..." Read more Keystone Rv - Weak Leaf Springs and Terrible Follow up Warranty Service Keystone Rv "I bought a brand new Premier Bullet 26 for my trip to Alaska up the Alcan Highway. Performed well on the trip up. On the Dalton Highway in Deadhorse both..." Read more