Featured Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time

I ordered the 'stunning pink lilies' for my partners grandmother funeral. Pink was her favorite color.

Once the flowers arrived they were not pink at all. They were spring yellow. After haggling with customer service for 30 minutes they only gave me $30 off my total of $68. I'm still out almost $40 for a product I didn't pay for.

I don't understand how I still had to pay for a product that I did not order. If I would have known I was getting spring yellow for a funeral, I would have changed them to white. And when i asked customer service why they got delivered as spring yellow she simply said "The florist chose to send 'fillers' Bc she must not of had pink lilies." Yet nobody called me to let me know ahead of time or ask if I wanted different ones.

I will never spend my money here again. Don't be fooled into using this terrible business.

Reason of review: Not as described.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like