Stay Away!!! | From You Flowers

2.9
Details
Same as everybody else. Ordered flowers for a "get well" and paid for same day service. Not Delivered. Waited forever on hold to speak to customer service. Customer service rep was friendly enough and you could tell that my complaint call was a common occurrence. Why does this site require you to provide at least a 100 word complaint. There are probably more complaints but people did not want to write a book so they gave up. {{Redacted}} How do you complain about this site???
View full review
Review
#969039 Review #969039 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Pros
  • Selection
Reason of review
Problem with delivery
Loss
$57
Preferred solution
Full refund

From You Flowers Same Day Delivery Service Review

1.0
Details
Ordered pay for same day service and expedited servive. Delivery was not made.
View full review
Review
#968910 Review #968910 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Reason of review
Problem with delivery

From You Flowers - Delivery Review

1.0
Details
This has to be the worst online flower delivery service out there. I ordered $81 worth of flowers at 9:30 am EST to be delivered that day (a Sunday.) It was a same day order. The company's confirmation email said they would contact me as soon as the flowers were delivered. They even charged me extra for same day delivery. After. It hearing from them I called at 7:30 pm EST to see if the flowers had been delivered. I was told the flowers wouldn't be delivered until the next day because the florist was closed on Sunday. I lost it. Told them I paid extra for same day delivery and had a confirmation email saying the flowers would be delivered that day Sunday. I told the person in the phone to cancel the order and that I wanted my money back. She said she couldn't do that. I told her I would report them to PayPal, better business... pretty much anyone I could think of in the heat of the moment. I said the company lied and made false promises. The woman on the phone started raising her voice with me and told me that she didn't lie. As far as I was concerned she represents the company, the company lied so she was part of the deception. I had the promise that the flowers would be delivered that day in writing in an email. Here's the kicker my daughter called Sunday about 8:30pm to say the flowers were beautiful. Whaaaaat???? The company delivered the flowers and did t even know they had. They caused my husband and I a tremendous amount of stress because they had no tracking system for products ordered and/or delivered. Terrible.
View full review
Review
#968334 Review #968334 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Reason of review
Order processing issue

From You Flowers Same Day Delivery Service Review

1.0
Details
These people are a joke! Had a same day order placed, didnt make it on time! Called and rescheduled for the next day, No Show! You want to get ripped off then order from these bunch of inconvenient jokers!
View full review
Review
#968047 Review #968047 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Reason of review
Problem with delivery

From You Flowers Same Day Delivery Service Review

1.1
Details
Horrible experience!!!! Do not buy from fromyouflowers.com. They promise "same day delivery", and charge you extra, but the flowers don't arrive until two days later.
View full review
Review
#937730 Review #937730 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Reason of review
Problem with delivery
1.0
Details
I order at 10:30am - they promised same day delivery (paid extra) Found out at 8:30pm they "ran out of flowers". It was for a death in my friends family. The worst day of her life - and nothing..just nothing. They offered a $20 coupon to shop on their site. What? $20...
View full review
1 comment
Anonymous
#1205791

They couldn't have run out of flowers because they are not a real florist. They are a "sending only call center" and are not affiliated with real florists.

They take your order, charge extra fees that they tack on at the end and then wire the order to a real florist who is actually in the state, or area you need them delivered. Problem is: most real florists don't deal with these call centers. They undersell the arrangements to get you to buy and then the florist only the price of the bouquet off their website. This poses a problem for the florist because FYF didn't add any delivery and sold the product for so much less that the real florist cannot duplicate it for that amount of money.

They'd go out of business if they did. These call centers represent themselves as local florists, but unless you're calling from the same city they are located, they aren't local.

If your order didn't get delivered it's because no real florist would accept the order at the total money value From You Flowers sent them. These call centers are the bane of the floral industry.

Review
#903351 Review #903351 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Cons
  • Non delivery
Reason of review
Order NEVER arrived
Loss
$5000
Preferred solution
There is no way to make up for the missed opportunity to shed light on a dark time for a friend. It was the worst day of her life and the flowers never arrived. I was told ten hours later (I ordered at 10:30 am and called at 8:30 pm)
Tags
  • worst company
  • same day flower delivery

Major Fail | From You Flowers in Monrovia, California

1.0
Details
I bought the flowers paying extra to be delivered before noon to my girlfriend office because it is her birthday. 4pm and didn't hear from my girl. Checked the status "no delivered". Called the 1-800, waited 20 minutes until finally someone picked up. Waited another 10 minutes for them to find out what happened. Turned out, they weren't able to make it. Never bother communicating to me. I am heartbroken that what I considered to be an special surprise was totally ruined now by a third party. They offered me 50% off next order. There is nothing they can do to fix what they did. Totally ruined it. I wouldn't recommend doing business with this company EVER.
View full review
Review
#894860 Review #894860 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Reason of review
Problem with delivery
Loss
$125
Preferred solution
Full refund
1.0
Details
Awful service fromyouflowers online - From You Flowers
I ordered some flowers for my daughter's 25th birthday to be delivered at the hotel where she was staying that weekend.The flowers' price shown when charged my card, was $20 more than the price displayed on the cart total. But I just paid for it ,because I wanted to...
View full review
Featured
Review
#856480 Review #856480 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Cons
  • Overcharged
  • Order was not delivered
Reason of review
Problem with delivery
Preferred solution
Full refund
Tags
  • Special Occasion

From You Flowers Same Day Delivery Service Review

2.7
Details
My first order was a great success. My most recent Same Day delivery still has not arrived. I have not received a returned email and when I call no one answers.
View full review
Review
#842179 Review #842179 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Reason of review
Problem with delivery

From You Flowers Same Day Delivery Service Review from Philadelphia, Pennsylvania

1.7
Details
Had flowers and cake delivered for a birthday ordered 2 days prior. They charged a same day fee. Told me really not a same day fee but just says that. Needed to send so let it go. The next day got a call to calm them by 1 pm to let them know if a delay in sending the cake was ok. Ever try calling? On hold 17 min. Then asked if a one day delay for cake an issue. This is a BIRTHDAY cake. Issue? The. Told me nothing they could do about the same day fee. Spoke to supervisor who said she could credit same day fee but not delivery fee. Flowers delivered on time, left on cement steps so naturally vase fell over glass everywhere. Then the cake came the following day. They offer me a coupon for next order like that will ever happen.
View full review
Review
#838428 Review #838428 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Reason of review
Problem with delivery