ordered a funeral arrangement to be delivered . online stated same day delivery and I ordered it the night before expecting it to be delivered the next day and it never made it. When called to check status was told it was out for delivery and was waiting on driver to return to get confirmation number and i would be emailed with that info. That never happened , called again to check status for even the following day delivery(day of service) and...
This company, which I had never heard of before, came up second in my organic Google search results for "same day flower delivery". It was two days before Christmas and I was looking for a delivery for the following day, Christmas Eve. I tried 1-800-flowers first, which was my first result, but quickly discovered using their online tools that they had nothing available for my day and zip code. From You Flowers had a similar looking system, and...
Their advertisement stated "same day delivery". I get an email around the time it is supposed to be delivered, that they are rescheduling the delivery for the next day! WHAT? Her BIRTHDAY IS NOT TOMORROW! Zero customer service just an, ' accept our apologies." I should have read the reviews. Very disappointed! It is sad that a company which is supposed to bring joy into peoples lives through a PAID service, can't even get the basics right! Dont...
I order at 10:30am - they promised same day delivery (paid extra) Found out at 8:30pm they "ran out of flowers". It was for a death in my friends family. The worst day of her life - and nothing..just nothing. They offered a $20 coupon to shop on their site. What? $20 to make up for the loss of an opportunity to help ease a horrible day. They didn't email or call - I had to track it and call. Ended up on hold for quite a while only to find out...
I bought the flowers paying extra to be delivered before noon to my girlfriend office because it is her birthday.4pm and didn't hear from my girl. Checked the status "no delivered". Called the 1-800, waited 20 minutes until finally someone picked up. Waited another 10 minutes for them to find out what happened. Turned out, they weren't able to make it. Never bother communicating to me. I am heartbroken that what I considered to be an special...
I ordered some flowers for my daughter's 25th birthday to be delivered at the hotel where she was staying that weekend.The flowers' price shown when charged my card, was $20 more than the price displayed on the cart total. But I just paid for it ,because I wanted to surprise my daughter.To make sure there is enough time to get this done,I took my time and ordered on Friday to have them delivered on Sunday, the birthday date. They called me on...
They charged a same day fee. Told me really not a same day fee but just says that. Needed to send so let it go. The next day got a call to calm them by 1 pm to let them know if a delay in sending the cake was ok. Ever try calling? On hold 17 min. Then asked if a one day delay for cake an issue. This is a BIRTHDAY cake. Issue? The. Told me nothing they could do about the same day fee. Spoke to supervisor who said she could credit same day fee...
I Had paid for flowers to be delivered on the same day and they never contacted nor explained to me that they did not have any florists contracted to work on Sundays in Greensboro NC. I paid extra and ordered from the "same day delivery" tab. The order was placed and paid for at 10 am and the expected delivery time was before 4pm. The plant/flower arrangement was for my mother in-law who had worked in a florist shop at one time in her life and...
Don't order flowers from here unless you want to end up screaming for hours. I placed an order for same day flowers at 11 am and confirmed everything. I had a voicemail at 4 pm asking me to please call them regarding my order. After a 15 minute wait in hold music and annoying sales pitches I got this IDIIIIIOTTTT customer service agent. I told him that they left a VM and what was up with my order. He casually tells me that they can't get me...
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Consumer Opinion LLC1930 Village Center Circle #3-6853Las Vegas, NV 89134
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