From You Flowers Same Day Delivery Service Review

2.7
Details
My first order was a great success. My most recent Same Day delivery still has not arrived. I have not received a returned email and when I call no one answers.
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ID
#842179 Review #842179 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Reason of review
Problem with delivery

From You Flowers Same Day Delivery Service Review from Philadelphia, Pennsylvania

1.7
Details
Had flowers and cake delivered for a birthday ordered 2 days prior. They charged a same day fee. Told me really not a same day fee but just says that. Needed to send so let it go. The next day got a call to calm them by 1 pm to let them know if a delay in sending the cake was ok. Ever try calling? On hold 17 min. Then asked if a one day delay for cake an issue. This is a BIRTHDAY cake. Issue? The. Told me nothing they could do about the same day fee. Spoke to supervisor who said she could credit same day fee but not delivery fee. Flowers delivered on time, left on cement steps so naturally vase fell over glass everywhere. Then the cake came the following day. They offer me a coupon for next order like that will ever happen.
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ID
#838428 Review #838428 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
From You Flowers Same Day Delivery Service
Reason of review
Problem with delivery
1.5
Details
I Had paid for flowers to be delivered on the same day and they never contacted nor explained to me that they did not have any florists contracted to work on Sundays in Greensboro NC. I paid extra and ordered from the "same day delivery" tab. The order was placed and...
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1 comment
Anonymous
#1526208

Well they screwed me to and left fresh flowers in the Florida SUmmer heat. I don't know what they looked like but I got a full refund but they screwed the whole thing up. They don't realize how important their job is when it comes to passing a caring or loving message or just to put a smile on someone's face.

ID
#827996 Review #827996 is a subjective opinion of poster.
Location
Greensboro, North Carolina
Service
From You Flowers Same Day Delivery Service
Pros
  • How fast they took my money
Cons
  • Delivery date or time is false
  • Overpriced product
  • Guarantee is false
Reason of review
Problem with delivery

From You Flowers - SCAMMERS!!!

Don't order flowers from here unless you want to end up screaming for hours. I placed an order for same day flowers at 11 am and confirmed everything. I had a voicemail at 4 pm asking me to please call them regarding my order. After a 15 minute wait in hold music and annoying sales pitches I got this IDIIIIIOTTTT customer service agent. I told him that they left a VM and what was up with my order. He casually tells me that they can't get me order out same day but they can try for tomorrow but guarantee for the next day?!?! Are you kiddddding me?? Same day flowers are usually for a reason, in this case to help a very sad friend that needed it. He went on to say he needed to get a manager to approve the refund and I said I want to talk to the manager and he then proceeded to start playing games with me saying he would need approval and I would need to wait longer. I screamed at him that they wasted enough of my time, they falsely advertised same day flowers, charged me for same day flowers, tried to deliver next day or two flowers and now what to try to approve my "request" ?! I demand for a manager or I was hanging up and he sarcastically says "You can wait for me to approve your refund or you can spend weeks with your bank TRYING TO GET YOUR MONEY BACK!" This company is a god *** joke and embarrassment and cannot believe they got my business in the first place. *** "FROM YOU FLOWERS" for preying on vulnerable people trying to brighten someones day and giving a bad name to flowers. You are probably a front for a money laundering business. SHADY!!! Oh and by this time its 5 pm, I called a local florist and told them my story and they got flowers out within the hour for me for my troubles with these *** Oh and I still don't have my refund from *** off so maybe I will have the pleasure of dealing with this through my bank for weeks like he hoped for.
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ID
#826533 Review #826533 is a subjective opinion of poster.
Location
Riverside, California
Service
From You Flowers Same Day Delivery Service
Reason of review
Poor customer service