Not resolved

I rarely write any kind of review but this company really stands out, in a bad way. I ordered roses for my wife.

They arrived moldy and black. Customer service wrote me a nice email blaming the florist and offering to replace the order. Customer service wasn't helpful, had to ask for a manager bc they said I waited over 30 days (I was out of the country) but they eventually agreed to replace the order. One day later than they agreed, the flowers arrived and to my surprise, moldy and black.

I've ordered flowers from other online companies many, many times and never had one complaint. I won't use them again.

Product or Service Mentioned: From You Flowers Roses Flowers.

Reason of review: Bad quality.

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