I ordered flowers for my friends bday and paid extra to have it expedited before 12pm and have it get to her while she was working. The day of her birthday the flowers never came to her work.
I was on hold for 45 minutes and the response I got was they couldn't reach the florist ir driver. They never called me to notify me that the flowers couldn't be delivered that day and they offered an upgrade plus gift certificate and refund of expedited fees. They said it would be there the next following day. The next following day the.
Flowers still didn't get to her and my friend was on vacation while the flowers sat in the office. This company is the worst in service, not good in business and are very unhonest with their word.
They do not put the customers needs and happiness first. This business needs a class action lawsuit and should be shut down permanently!!
Product or Service Mentioned: From You Flowers Expedited Delivery Service.
Reason of review: Problem with delivery.