From You Flowers - My delivery didnt get his destanaition

Haven't received any confirmation on my flower delivery ord#502011128 12/23/19 supposed to be delivered to Maryellen Moore 1 Nova Drive Pepperell Ma. 01463. When I track it ,it tells me they can't find that tracking # . Please let me know so I can cancel this order and notify my credit card for a refund to my account thank you M.Carlucci
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ID
#1746322 Review #1746322 is a subjective opinion of poster.
Product
From You Flowers Flowers

From You Flowers - Update to Bad Review

Okay. I posted a scathing review after my daughters birthday arrangement never arrived, no phone calls answered and no reply to my emails asking for help. This morning, her flowers showed up This is not her birthday. However, they did finally arrive, a day late, and they are fresh, vibrant and exactly what i ordered. She sent me a photo and they are lovely. So I wanted to acknowledge that. I'm an honest person and they did finally arrive. However, I will never do business with this co again.
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ID
#1473537 Review #1473537 is a subjective opinion of poster.
Product
From You Flowers Flowers

From You Flowers - Don't trust them

1.0
Details
From You Flowers - Don't trust them
What was sent was so embarrassing I think it would have been better to send nothing. I did order the medium price bracket thing to make sure it was similar to the photo, but what was sent was laughable.
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ID
#1452266 Review #1452266 is a subjective opinion of poster.
Product
From You Flowers Flowers
Reason of review
Not as described/ advertised
Loss
$55
Preferred solution
Full refund

From You Flowers - Flowers weren’t fresh

2.6
Details
I ordered flowers for my Aunts 81 birthday.I get a email saying they have been delivered.I look out the door and nothing.I called customer service and was told they would look into it and get back to me.Never did.A few hours later I get a knock on the door and my flowers were handed to me by a lady that lived in Building 136 with the same apt number.Wrong building.Then they weren’t even fresh.I emailed the company and they gave me a discount .I preferred for these to get replaced with fresh ones.Not happy.
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ID
#1445013 Review #1445013 is a subjective opinion of poster.
Product
From You Flowers Flowers
Cons
  • Quailty
  • Delivered to wrong address
Reason of review
Bad quality
Loss
$40
Preferred solution
Deliver product or service ordered

From You Flowers - Still on hold about failed delivery

I have been on hold 20 minutes in a constant loop trying to get through to Customer Service after they failed to meet a delivery window I paid $4.99 extra for.
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ID
#1430315 Review #1430315 is a subjective opinion of poster.
Product
From You Flowers Flowers
Reason of review
Problem with delivery
Loss
$74
Preferred solution
Price reduction

From You Flowers - Flowers never delivered - more than 3days late and counting

1.0
Details
I ordered flowers to be delivered 12/16 and it’s now 12/18 and no flowers are delivered. I spoke with a representative on 12/17 and was told my flowers would be delivered by the end of the day. Yet again, From You Flowers failed and the flowers are still MIA. I would never recommend trusting this company with you money.
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ID
#1427715 Review #1427715 is a subjective opinion of poster.
Product
From You Flowers Flowers

From You Flowers - Dissatisfied and disappointed

1.6
Details
From You Flowers - Dissatisfied and disappointed
From You Flowers - Dissatisfied and disappointed
I would not recommend using this service. One of my arrangements was not delivered on the scheduled date and the other looked nothing like the photo display. I upgraded my display to be a deluxe and it was delivered looking like a meager mini bouquet. Thank goodness I asked the recipient to send me a photo. Very dissatisfied with this service and will not be able to use them in the future. I then had to spend over 40 minutes on a call with customer service to get both of the issues resolved.
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ID
#1426092 Review #1426092 is a subjective opinion of poster.
Product
From You Flowers Flowers

From You Flowers - Horrible

From You Flowers - Horrible
I ordered a florist designed bouquet and my aunt received an awful looking bouquet. I can't believe what I saw when she posted it on Facebook. I was embarrassed!
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ID
#1403357 Review #1403357 is a subjective opinion of poster.
Product
From You Flowers Flowers
2.6
Details

Update by user Sep 26, 2018

As recommended by the BBB, I finally contacted Robyin Fountain at rfountain@fromyouflowers.com (or by phone at 860-701-4140) with a copy of this review. Ms. Fountain called me in a very short time with a resolution including refund, an apology card to get me out of the...

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Resolved
ID
#1364545 Review #1364545 is a subjective opinion of poster.
Product
From You Flowers Flowers
Reason of review
Good customer service

From You Flowers Reviews

  1. 442 reviews
  2. 165 reviews
  3. 64 reviews
  4. 16 reviews
  5. 6 reviews
From You Flowers reviews
2.7
Details
I ordered flowers to be delivered the same day (per promo delivery was free). NOT. $2.99 fee added and the order supposedly had to be over $50.00 to delivery to that area. I canceled the order. I then received a follow up email with another promo to complete...
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ID
#1351359 Review #1351359 is a subjective opinion of poster.
Product
From You Flowers Flowers
Cons
  • No communication and was not truthful about item being delivered
Reason of review
Order processing issue
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • worst company