Product: From You Flowers Flower Basket Clear all filters (5 of 5 reviews match)
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I ordered a fruit basket to arrive on the morning of my daughter's birthday. It did not arrive, yesterday. When a customer care person checked the delivery outfit being used, the answer was that the basket in on the truck today because that is the date given. THE...
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Product
From You Flowers Flower Basket
Reason of review
Problem with delivery
Preferred solution
Price reduction
Review #1278495 is a subjective opinion of poster.
Featured
1 comment
3.5
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From You Flowers - Gourmet Goodies Basket
From You Flowers - Gourmet Goodies Basket
Ordered a "Gourmet Goodies Basket" for my mother in law for Christmas 2015. After arriving 3 days late, this basket was anything but "Gourmet". BBQ Chips and Popcorn? Really? Worse part is the flower shop who made the basket is right next door to a Dollar Tree and she...
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Anonymous
#1088483

I have read on packages, product may not appear as advertised, and colours may vary, but this like you said is simply ridiculous.

Author
Location
Rotonda West, Florida
Product
From You Flowers Flower Basket
Reason of review
Not as described
Review #759768 is a subjective opinion of poster.
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From You Flowers - Item delivered not as advertised

1.0
Details
From You Flowers - Item delivered not as advertised
From You Flowers - Item delivered not as advertised
We ordered a nice basket of flowers and plants for my mother for mother's day and what she recieved was four common green plants in cheap green generic plant holders. We paid $60 but I'm guessing the "florist" paid about a buck fifty each. Total rip off. When we called customer service they offered to refund us our money -- if they sent someone to pick up the plants from my mom! WTF? So they want to come pick up their *** plants rather than refunding me the money and sending her a nice arrangement for mother's day. Also, we are in Colorado and my mother is in Wisconsin, and we placed this order well in advance. In order to not make it weird for my mom, we are now odering from another, reputable, flower store. Below is the advertised basket and what actually showed up. Not even close! Moral of the story, never, ever order anything from "From You Flowers." Horrible product and worse customer service.
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Author
Location
Fort Collins, Colorado
Product
From You Flowers Flower Basket
Cons
  • Their products and employees
Reason of review
Not as described
Review #633379 is a subjective opinion of poster.
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From You Flowers - Pissed customer

first time i ordered on line a cute bear with smiley face flower and balloon. also order candy for $10. my daughter sent me a pic of what arrangement my granddaughter got - it was a flower arrangement in a smiley cup with a bear no balloon and no candy. i called the company and was told the florist did not do that specialty flower and they credited me the $10 for the candy and gave me a 10 gift certificate. customer service told me to call them and they would be able to let me know if a certain arrangement is available from local florist. my other granddaughters fourth birthday was in 3 weeks so i called and ordered exactly the same cup, flower, balloon and teddy bear to be delivered. i used my 10 certificate and an online coupon for 12 off. i paid total 33.81. my grandaughter received a fall flower arrangement in a basket. i was pissed. i called and at first told the bear and balloon was extra and the 33.81 was not enough for what i ordered. i told the service rep that i also used a 10 gift card and online coupon for 12 off along with the 33.81. this all added up to the same cost as the first order i received. he apologized and said he did not see that and it was their fault. his supervisor offered 20% off next order - i told him that is not what i ordered and i ordered the way I was told to order and they even had my order written exactly to deliver same item to the same house from the same florist. i told him to come get the flowers and that i want a full refund of the 33.81. he said they will pick up the flowers tomorrow. i told him they will be on the porch and i am done with this comany. i told my granddaughter i will find a smiley cup and bear and i will put my own flowers in the cup for her.
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From You Flowers Flower Basket
Review #448117 is a subjective opinion of poster.
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From You Flowers - Do not waste your time or money

If I could give a negative rating, I most surely would. I ordered an "arrangement" for my mother for Mother's Day that was pictured online AS AN ARRANGEMENT and specifically stated it would be SENT AS AN ARRANGEMENT. I placed the order online, requesting the "premium" arrangement (the best, or so they say). Because of my OCD, I called the company two hours after placing the order and asked not once or twice, but three times if the flowers would be sent as an arrangement because I DID NOT want my mother receiving flowers in a box that she would have to put together herself. I was assured that they were indeed an arrangement and would be delivered as such. The day before they were to be delivered, I get an email stating my order had been shipped via UPS. Shipped?? Via UPS???? My thought: How the *** do you send an arrangement via UPS?!? Call customer service immediately.....keep in mind, this "customer service" is the equivalent of me having a conversation with my babbling year-old nephew. I was told it was not an arrangement and was going to be delivered exactly as I stated I didn't want: put-it-together-yourself flowers. Flowers in a *** box. You seriously have lost your mind if you think the recipient will have a smile on their face when they realize they have to put together the flower "arrangement" that someone sent to brighten their day. Here are your flowers!!- oh, by the way, put them together yourself. That's right- we're going to make you work for your happiness. I can personally assure you that there was NO smile on my face. Anyway- customer service tells me that they have no record of the original phone call that I placed, confirming it was indeed an arrangment. Of course you don't. Not only that, they go on to tell me that the product I ordered was no longer available, so they weren't able to find any information about it in their system to see if it stated it would be delivered as an arrangement. Now that is quite impressive. You have my credit card information in your system (that you have no problem charging), yet you can't seem to find YOUR PRODUCT in YOUR SYSTEM that is tied to that credit card info?? No more Mr. Nice Guy here. I need Mr. Manager, pronto. I'm sorry?? They've all left for the day?? How appropriate. No, I don't want their email address. I'll tell you what I want- I want to talk to somebody, now. Ten minutes later, Mr. Supervisor "apologizes" for the inconvenience but offers me 15% discount on my next order. I make it quite clear that there will never, ever be another order from me with their company and I don't want anything stating such coming to me via mail or email. What I want is for you to stop this order before it gets to my mother's doorstep and refund my money. What's that you say?? You can't stop the order because it's already on the UPS truck in transit NOR will you refund me any money?? I'm ready for round three, Mr. Supervisor. After useless arguing for fifteen minutes, I eventually get a 15% refund.....off of a $70 order?? How generous of you! But they can't stop the order. At this point, I'm so pissed that I'm trying to think of ways to track this UPS truck down myself to stop the delivery because I don't want my mother to receive the *** that I now realize is going to be delivered. Too late. Flowers are delivered, mother is calling to tell me how thankful she is to have received the flowers and how she has already put them in the vase (garbage). At the same time, I'm apologizing profusely for the flowers-in-a-box and ask how many flowers are there and what they look like.....there are supposed to be over 20 stems of purple irises. Excuse me- 12 stems?? AND they are all closed, so she can't even see what type of flower OR what color they are???? For Christ's sake- this is unacceptable!!! She's thanking me for something she doesn't even know what it is??? I could have gone to the local grocery store, grabbed some flowers, and mailed them in a box.... I guarantee this would have cost me a lot less than $70 and looked 50x better. She asked if she should send a picture of them- I told her she better not unless she wanted to send me into orbit as well as on a road trip to find who is responsible for this catastrophe. Needless to say- DO NOT order from this "company", ever. Please. I wish I had read the reviews here before I had placed my order. If you want *** flowers, call me and you can pay me to send you some. This company is a joke and only hopes to rip you off, not make someone's day brighter by receiving flowers.
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Author
Location
Birmingham, Alabama
Product
From You Flowers Flower Basket
Loss
$70
Review #413564 is a subjective opinion of poster.