From You Flowers - HORRIBLE

1.0
Details
My mother's 90th birthday. I ordered flowers 5 days before, they charged me a $15 "expediting fee". I tried to call, no one answered. The I got an email indicating they were delivered but my mom never got them. I have tried calling numerous times and no one picks up the phone. I picked up the phone with ftd and flower were delivered the next day. Please save your $$$
View full review
ID
#1654111 Review #1654111 is a subjective opinion of poster.
Location
Ventura, California
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery
1.0
Details

Update by user Aug 16, 2019

They issued me a full refund which I’m very happy about. Not sure what the mixup was but my daughter-in-law never received her flowers. This company did stay in touch and I’m happy I’m not being charged for something that wasn’t delivered.

Original review posted by user Aug 16, 2019

Ordered flowers for my daughter-in-law today. Paid extra to have delivered by noon. Nope! Did give me that money back + 20%. It’s now after 7;00 pm and still no flowers. But now they are saying they were left at the front door. Nope! My son went and checked. Nothing...
View full review
Resolved
ID
#1625594 Review #1625594 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Failed delivery
Reason of review
Problem with delivery

From You Flowers - Questionflowers not delivered by noon today, as promised

1.0
Details
Expected an order # emailed to me. It wasn't Please advise when flowers will be delivered Since it is past noon,your driver should call ahead to make sure there is someone to accept the flowers
View full review
ID
#1606408 Review #1606408 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
From You Flowers Delivery Service
Pros
  • Convenience
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

From You Flowers - Check delivery time

Havent been delivered in time specified.
View full review
ID
#1592703 Review #1592703 is a subjective opinion of poster.
Location
Elizabethtown, Kentucky
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery
1.0
Details

Update by user Jul 16, 2019

The flowers never showed up at all. I demand my money back.

They did not make it easy. In the end They said it will take 3 to 4 buisness day to get my money back.

I ordered flowers from 1800 flowers and they got to him with in a couple of hours of me ordering them. I...

View full review
Resolved
ID
#1589276 Review #1589276 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Did not deliver them on day i payed for them to be delivered on
Reason of review
Problem with delivery
Loss
$68
Preferred solution
Full refund

From You Flowers - Terrible!

A friend passed away and I ordered a special arrangement. However, according to friends and the funeral home, no flowers arrived. They promised to call the filling florist to investigate, but I called every florist in town and no one heard of this company. I finally got my money back.
View full review
ID
#1561565 Review #1561565 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

From You Flowers - Awful

1.0
Details
I placed an order on 6/11/2019 for a bouquet of flowers to be sent on 6/13/2019; however, the flowers never arrived. I contacted the company via online chat and was told that the area florist responsible wasn't answering their phone and I would be notified with any updates. Two days later, still no flowers and no updates. I had to open a dispute with my method of payment. I hope this company doesn't expect to stay in business if they have this poor level of customer service.
View full review
ID
#1560396 Review #1560396 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Didnt get what i paid for
  • Lack of professionalism
Reason of review
Poor customer service
Loss
$63
Preferred solution
Full refund

From You Flowers - Scammers

3.2
Details
I ordered flowers Thursday and was promised delivery today. Even got an email stating delivered. Funeral home says no delivery! It’s taking them too long to contact filling florist. Liars!
View full review
ID
#1542566 Review #1542566 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

From You Flowers - Didn't deliver flowers to a funeral on time

1.0
Details
I made arrangements to have flowers delivered to a family funeral, and then called to make sure they would be delivered on time; they weren't. I called the company and they wanted to wait to provide a refund, even though it clearly showed from numerous resources that they weren't delivered. In the end I was able to get my refund, but I'll never do business with them again.
View full review
ID
#1541025 Review #1541025 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • I did not like the delays
  • Being placed on hold for as long as i had to wait
Reason of review
Problem with delivery
Loss
$67
Preferred solution
Full refund

From You Flowers - Very disappointed

1.3
Details
Orderd deepest sympathy deluxe for my sister in law to arrive at funeral home. Tracked order on day of delivery since 5pm, flowers due by 5 and 7. Called customer service at 5 was told on route called again at 6 was told again on route. By 8 flowers never arrived. Called once again to cs, cs called local florists they were closed! Very disappointed, I'll never order from here again. Pay a little more for better service. JD Powers how could From You Flowers get high points.? CS offered money returned, we'll see.
View full review
ID
#1540653 Review #1540653 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery