Product: From You Flowers Customer Care Clear all filters (0 of 31 reviews match)
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From you flowers

My nephew passed away unexpectedly. We ordered $100+ arrangement to be delivered to the funeral home. They CANCELLED the ordered the next day... the reason why. Sorry, we don't have delivery there. You can go to the grocery store to get flowers!!!!!!! We live 4-5 hours away. Thanks for nothing...I mean literally THANKS FOR NOTHING. Way to be classy, you should have told us there wasn't a delivery option when we called.
Product
From You Flowers Customer Care
I didn't like
  • Lied to me about delivery
#1446424
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I placed an order for flowers and balloons going to the same location on the same day. I didn't notice until after I checked out I was going to be charged two delivey fees so I cancelled the orders. They cancelled one of the orders. I sent them three emails asking them...
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1.0
Product
From You Flowers Customer Care
I didn't like
  • Customer service resolution
#1252951
I ordered flowers for a sick friend using From You Flowers same day service. I was notified that they would be unable to delivery till the following day. No problem The next day I received a voice mail saying they couldn't fulfill the order and to contact them...
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1.0
Product
From You Flowers Customer Care
I didn't like
  • This company does not deserve 1 star
#1161325
This flower retailer is a rip off...initially I found the site and chose a bouquet to send to a family member for birthday....the person that took my order was rude, kept talking over me, and challenged every question I had concerning the difference in cost over...
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Product
From You Flowers Customer Care
#1151824
Greetings My name is LAQUINSTA Im completely outraged!Today (07/28/2017) is my anniversary and as a surprise I ordered same day service. I went to the Website to check my order and it seemed to be moving slow; I was concerned since I paid the upcharge for a faster...
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1.0
Product
From You Flowers Customer Care
I didn't like
  • Customer service and supervisors
#1080654
Partner Mags told me From You Flowers.com had signed me up! Fortunately, they cancelled it without an issue, and I was not billed. Do not order flowers from this company. Great, now to enter this review I need at least 100 words. Why? It is not that long of a review...
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Anonymous
leigh75643

This happened to me too. But the subscription is FREE for one year and they do NOT have my credit card info. So, as far as I am concerned: No harm, no foul! Check your SI subs...

Product
From You Flowers Customer Care
#1053793
This company/delivery service is horrible.I placed an order online more than a week ago, and the delivery was supposed to be made two days later. Two days later, I received an email saying that it had been delivered. But this was obviously a lie, because even 3 days...
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Product
From You Flowers Customer Care
#1040812

From You Flowers Customer Care Review

This page is hilarious I ordered a fruit basket from my husband that should surprise him at work after I called and was on hold for 40 minutes and I got assured that that they will deliver they couldn't make the order! So they totally suck
1.0
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Advertised vs Delivered
Customer service
Delivery Service
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Diversity of Products or Services
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From You Flowers Customer Care
#976903
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From You Flowers - Don't Use This Company

Do not use this company. First, they trick you into handing over your email address for a "20% off" coupon. Then, when you see an arrangement that says $31.99, it's actually a picture of the "deluxe" version, which is more $. You might decide at that point that it's worth the $35.99, so you start your order, which at first says $39.99, with the discount "applied." At that point, you call the company because your discount's not going through and they say, "No problem, I'll take your order for you," so you spend 15 minutes getting the order down. Then they want your CC info BEFORE they give you a total. You give it to them and then they say, "It's $62.99." You say, "WHAT?" And then they start adding up all the charges that the website isn't upfront about and, in fact, is dishonest about. There's $14.95 for delivery. And extra $6 for a handling charge. $2.99 for next day delivery... It's a racket. And by the time you say "NO" they've got your email address to spam (three on the first day alone) and your CC info. If you're wise, you'll get a new card. I went ahead and ordered local, where the price was actually the price and everything was up-front.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
From You Flowers Customer Care
I didn't like
  • Customer service was bad
  • Total misreprersentation of the bouquet
  • Failure to deliver services
#961436
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From You Flowers - Customer Care Review from Ledyard, Connecticut

Ordered flowers for MIL 2 days ahead of her birthday to be delivered before noon. Get a message on my answeing machine from "From you Flowers" concerning my order. I waited on hold for 35 minutes they asked me to verify the address which i did, and asked me to hold while they called the florist. About 3 minutes later she says "The florist dosent deliver in that area", but we can give you a 30 percent discount and send them tomorrow. I said today is her birthday, not tomorrow.. i want a full refund. She put me on hold again, and then she finally came back 5 miutes later and told me that my order was cancelled. She seemed very shady so i just called up my credit card company and asked what the charge was and he said it was still pending.. Credit card company was great and said if you notice the charge wasnt taken off in a couple of days thst they will take care of it. I dont usually use sites that I'm not familiar with and i feel foolish after reading all these bad reviews...from you flowers sucks!
Ledyard, Connecticut
Product
From You Flowers Customer Care
#942436
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