Manufacturer: From You Flowers Category: Customer Care Clear all filters (24 of 24 reviews match)
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This company/delivery service is horrible.I placed an order online more than a week ago, and the delivery was supposed to be made two days later. Two days later, I received an email saying that it had been delivered. But this was obviously a lie, because even 3 days...
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From You Flowers Customer Care
#1040812
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She seemed very shady so i just called up my credit card company and asked what the charge was and he said it was still pending.. Credit card company was great and said if you notice the charge wasnt taken off in a couple of days thst they will take care of it. I dont usually use sites that I'm not familiar with and i feel foolish after reading all these bad reviews...from you flowers...
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From You Flowers Customer Care
#942436
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Spent an hour trying to cancel my order. There is a statement when checking out for ordering a magazine. It states if you do not want the magazine to check . Usually, you check if you do want something. I called customer service to let them know that I do not want a...
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1.0
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From You Flowers Customer Care
#939482
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From You Flowers Customer Care Review

#976903
1.0
This page is hilarious I ordered a fruit basket from my husband that should surprise him at work after I called and was on hold for 40 minutes and I got assured that that they will deliver they couldn't make the order! So they totally suck
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From You Flowers Customer Care Review

#921609
1.0
I paid for my order to be delivered before 12 it arrived at 2. I called customer service several times and one of them was rude. I asked for a full refund and will never use this company again.
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From You Flowers Customer Care Review

#909923
1.5
Oh my God -- it's the worst service in the whole world. It took an hour and fifteen minutes to get through them. Everyone get a blow horn and yell how horrible " From you flowers" is.. I would rate -100. So sad that the owners have forgotten the American way of servicing with care and respect.
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From You Flowers Customer Care Review

#844024
1.0
Do not use this company!!! They will take your money and run. Their WE CARE customer care is a joke. I waited 1 hour.
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I've made repeated calls and can never get customer service.Have tried three times to track order but apparently flowers were never sent. Here I'm looking forward to a very important surprise for my girlfriend and never delivered. After calling all day long i finally...
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From You Flowers Customer Care
#923821
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When customer service attempts to assist you and all you do is scream at them and not help them to help you.You get what you deserve. But taking YOUR pissed off mood and sending scathing untrue accusations has repercussions for the rep that tried to help you! They are...
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Anonymous
Anonymous

I had the same experience. they came up first when I googled florists in Ft. Wright KY. and of course they have all of these rave revues on their web site. All lies!

Anonymous
Anonymous

A better solution would be to use a real florist and not a call center where the employees have no idea what it entails to be a true florist. You can not have a company promi...

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From You Flowers Customer Care
#870611
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This is a horrible company and I hope that no one orders from them again.My little girl was ill and I wanted to send her flowers and a teddy bear. I received no notification, call, or email when they couldn't send the arrangement out to her due to " a problem at the...
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From You Flowers Customer Care
#849604
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Ordered Friday prior to Mother's Day, for delivery Sat or Sun. No delivery by Sun pm. Got form email back about extended delivery times THEN realized they had emailed me Saturday at MIDNIGHT that they couldn't find a vendor that could deliver by Sunday! Now I'm...
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Anonymous
Anonymous

I also got the same message with the same results. I emailed them to cancel the order and refund by credit card. No response as yet. I will also dispute the charge with my ban...

1.0
Product
From You Flowers Customer Care
I didn't like
  • Poor communication
  • Never delivered
#844786
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I ordered Mother's Day flowers on May 6 2016 to be delivered may 7.Order was placed on line with guest check out. No confirmation email was received. Attempted to contact customer service 8+ times was on hold for over an hour and a half only to speak with a...
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Anonymous
Anonymous

It happens to me too,same thing,this company is stealing costumer's money!

1.0
Product
From You Flowers Customer Care
#843606
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I ordered flowers to be delivered for my wifes birthday on May 23rd, paid the outrageous delivery fee plus a fee to guarantee same day delivery. At the 5PM deadlive they were not delivered. I contacted their customer service who sounded "impaired" and she asked me what...
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2.2
Product
From You Flowers Customer Care
I liked
  • Ease of ordering
I didn't like
  • Lack of follow up
  • Failed delivery
#640490
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Ordered flowers mothers 80 birthday paid extra to deliver before noon. At 1pm emailed for status said when delivery attempt she was not home. Guaranteed them she had not left home and would be there all day. They said notified florist and would attempt again ,never...
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1.5
Product
From You Flowers Customer Care
#606568
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