From You Flowers - Total misrepresentation!

3.8
Details
From You Flowers - Total misrepresentation!
From You Flowers - Total misrepresentation!
I just ordered a lily sympathy bouquet and the recipient happened to e mail me a photo of the arrangement. What a shock! It didn't look anything like the photo on the website. When I e mailed them my disappointment they said that the buds needed to open. Trouble is....there were no buds! I won't be ordering from them ever again! On the right is the photo from the website; on the left is the bouquet that my friends received. You be the judge.
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1 comment
Anonymous
#1155384

That is clearly not the bouquet you ordered. And the resolution is ridiculous, buds need to open?

ID
#803372 Review #803372 is a subjective opinion of poster.
Location
Rolling Hills, California
Product
From You Flowers Bouquet
Pros
  • Selection of flowers
Cons
  • Misrepresented delivery
Reason of review
Not as described/ advertised
Loss
$62
Preferred solution
Let the company propose a solution

From You Flowers - Poor poor poor

1.0
Details
From You Flowers - Poor poor poor
This was so embarrassing; I sent these as funeral flowers to a family I have never met. What a horrible first impression. I wrote to Fromyouflowers.com and am now waiting to see if they respond. But there is nothing they can do now. I really don't have anything else to say but the comment prompts for this box says I have to enter at least 80 words to get it published. The date of my purchase was 3/3/2016 and it was in Memphis, Tennessee.
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ID
#803089 Review #803089 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised
Loss
$55
Preferred solution
Deliver product or service ordered
1.7
Details
From You Flowers /  Paid for greater value and received much less
Tried to work this out with From You Flowers but they were not interested in addressing my issues with the flower order and they said I received what I ordered. They had photos to compare too. In the photos you can see the value of the flowers received vs. their...
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1 comment
Anonymous
#1145330

I just came across your review, and I'm having the exact issue with the exact same bouquet. The flowers my mother received are old, and I could have done a better job myself. I'm considering complaining to my credit card company.

ID
#796300 Review #796300 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Product
From You Flowers Bouquet
Pros
  • I could have flowers delivered
Cons
  • Quantity of product
  • Quality of product
Reason of review
Poor customer service

Will never you From You Flowers again

They sucked me in because I thought I was using 1-800-flowers and said I had a "credit" of $13.80 to use up or it would expire in a few days. I don't know how they managed to get my email address. I had used 1-800- flowers before so I thought I had used them and they gave me a little extra coupon for next time. WELL, I ordered 2 balloons and a bear for my hubby for valentines day to be delivered to his office. I, like all the other people on this site write, was waiting and waiting and waiting for a thank you text.... they would not have delivered at all except I kept calling and emailing...they got to his office at 5:30....and if he hadn't stayed late that day wouldn't have gotten them. Different bear than i ordered also. My WHOLE point of ordering was for my husband to get the bouquet when his co-workers were there and it pretty much ruined the surprise....which I will never have a chance to surprise him like that again for the "first time" by getting HIM a valentines day bouquet. Don't use this company.
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ID
#794819 Review #794819 is a subjective opinion of poster.
Location
Grand Blanc, Michigan
Product
From You Flowers Bouquet
Reason of review
Problem with delivery

From You Flowers - Birthday bust

1.0
Details
I ordered a purple rose and pink flower bouquet for my sister in laws birthday 10 days before they were set to be delivered. The day of her birthday I am waiting and waiting from a text from her saying she got the flowers. I got nothing. I called the company in the afternoon and they told me that the florist was “unable to fulfill my selection of bouquet” and the solution was for the arrangement to be “upgraded” and delivered the next day. I was not called, emailed or notified in any way that they were just not going to deliver anything! The next day comes and I am still waiting. Nothing. I call around 2:30 pm and they tell me the same thing! That they had contacted “20+ florists in the area” and none of them were able to fulfill my bouquet selection so nothing was delivered again! I was FURIOUS. They claim they called and emailed me – but I received nothing. I live in the Houston area with being the 4th largest city in the nation one would think SOMEONE would be able to deliver SOMETHING comparable! At this point, I would have liked ANYTHING to be delivered. I demanded they credit my account for the money I spent on this and now have to apologize to my sister in law for the embarrassment of her not receiving anything on her special day. DO NOT USE THIS COMPANY. Get recommendations from friends and family on reputable florists in your area. It is not worth the headache and disappointment!
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ID
#793660 Review #793660 is a subjective opinion of poster.
Location
Houston, Texas
Product
From You Flowers Bouquet
Pros
  • Website and prices
Cons
  • Lack of professionalism
  • Order was not delivered
  • Credit use policy and poor service and quality

From You Flowers - Did not Deliver as promised

1.4
Details
Apparently the driver from ( From You Flowers) got a 'Flat Tire' ---but though the delivery is supposed to be from 8:30 a.m. Up until 5:00 p.m........my daughter ( on her birthday) didn't receive notice of the 'flat tire' until 4:30 p.m.! Imagine how upset I was ( mom who sent said flowers and balloon) when the birthday girl wasn't getting what was promised. I am getting a refund, but I would gladly have paid -even double, if the delivery of the birthday bouquet and balloon would have made it to her office on the actual day.......HUGELY DISAPPOINTED AND ADVISE AGAINST USING THIS BUSINESS.
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1 comment
Anonymous
#1137639

Those people don't have "drivers," they pass every order they get onto a real local florist. They are an Internet only business.

They do not make flowers. They do not deliver flowers. They take your order. They forward your order to a local florist.

Rarely do delivery times get communicated to the filling florist. Your order will always be 20+% smaller than what you paid due to the percentage that they keep for taking your order and sending it to a local florist.

Most local florists barely break even on the order, many lose money filling these types of orders from these online "florists" that's the reason why there always seems to be a discrepancy between the picture and what you got.

ID
#791629 Review #791629 is a subjective opinion of poster.
Location
Bartlett, Illinois
Product
From You Flowers Bouquet
Cons
  • Failed delivery
Reason of review
Problem with delivery
Loss
$60
1.7
Details
From You Flowers - Bouquet Review from Slidell, Louisiana
From You Flowers - Bouquet Review from Slidell, Louisiana
Placed 2 orders with this company. The first picture is what was received. The second (pretty picture) is what was ordered. I was MORTIFIED when i saw what she received! The second order, which i paid EXTRA for garunteed morning delivery was delivered at 4pm! She said...
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1 comment
Anonymous
#1122142

It happened to me too. Looked almost identical. I was distraught because it was for a funeral of a family I haven't even met yet and they must think "what kind of person is this??"

Featured
ID
#791608 Review #791608 is a subjective opinion of poster.
Location
Slidell, Louisiana
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised

From You Flowers Bouquet Review

1.7
Details
Ordered flowers for a friend. Not only did they deliver the flower late when no one was home, way past the hour they would deliver the latest. They also sent a cheaper bouquet than the one I paid for. Never ordering from them again nor will I ever recommend them to anyone.
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ID
#790526 Review #790526 is a subjective opinion of poster.
Location
Georgetown, Demerara-Mahaica
Product
From You Flowers Bouquet
Reason of review
Bad quality

From You Flowers - Poor quality

1.0
Details
I received two bouquets for Valentines Day. Both bouquets were delivered I believe by a local florist. They were very small vases. Few flowers in either arrangement and more greenery to fill in more than flowers. The bouquets were not full. Eight or more roses were shown on website. I received only three. The rest was flower buds or greenery. Flowers were torn or half dead. Greenery leaves had missing pieces and looked as if they had been a bug's lunch. Quality was not even close to the photos on the website. Definitely not even close in value to what was ordered for me!
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ID
#790002 Review #790002 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Cons
  • Very poor quality
Reason of review
Bad quality
Loss
$160
Preferred solution
Let the company propose a solution
I ordered flowers for my mother who is a school teacher. I selected the Rose and Lily Celebration bouquet since purple and pink are her favorite colors. I also paid the expedite fee to have them delivered before 12 to ensure she received them (since it is a school)....
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1 comment
Anonymous
#1135709

You do know that this company only acts as an intermediary between you and the florist. The FLORIST is the one who showed up not the service you used to order them.

ID
#787379 Review #787379 is a subjective opinion of poster.
Location
Austin, Texas
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised