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From You Flowers - Avoid this website

I order what was represented as roses and lilies deluxe for my sister in Ohio When she got them she sent a picture. Evidently this site picks local florist, and she makes the selection. The flowers were carnations, alstromeria, maybe a gerber, and daisy, not expensive selections and no roses nor lilies. I called the local florist and complained. She said, with the handling cost it was $30 to work from. I said, I could get more floral choices form local Trader Joes than what she produced. Disappointed and misrepresented
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ID
#1792848 Review #1792848 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Preferred solution
Price reduction
I decided to use this florist for the first time at Easter. I sent an Easter bouquet to 3 friends and 1 Birthday bouquet to be delivered in a month. The first Easter bouquet arrived with the wrong vase. It was totally ugly and plain. The second Easter bouquet arrived...
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ID
#1267994 Review #1267994 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Full refund
1.7
Details
From You Flowers - Picture says more than words
From You Flowers - Picture says more than words
SEE THE PHOTOS: Would you be ok with this? Not only are the flowers NOTHING like the picture on their website but they delivered to wrong address and recipient had to go get them. Florist was abrasive and rude and told she was too busy to re-deliver them. Do not ever...
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1 comment
Anonymous
#1739881

It’s always always better to call a local florist directly. Don’t use teleflora, FTD, you Flowers, Avas.

These are all wire order places ...not actual florist. They pass along the order to a local florist, but keep a good portion of the money that should go towards the flowers.

ID
#1254869 Review #1254869 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund

From You Flowers - On time delivery, poor product delivered.

2.7
Details
My delivery was on time, so no issues there. However, I purchased a bouquet for my wife's birthday from this company. Within 1 day they were wilting, and in the 2nd day they were half dead. Other vendors I have used the flowers remains blooming for at least a week. If you re-cut the flowers and use the additive sent to put in with the water, sometimes longer. Only my 2nd purchase with them, and both times the flowers did not last for more than a day two at the most.
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ID
#1248166 Review #1248166 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Reason of review
Bad quality
From You Flowers - Better the Second Time Around
I was placing an order to send my daughter flowers.Upon choosing shipping options I was presented with the $2.99 same day shipping. "Holy Smokes!!!" I think to myself this is pretty darn good, but soon this excitement turned into disappointment as I soon realized the...
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ID
#1140392 Review #1140392 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Reason of review
Good customer service
2.4
Details
From You Flowers - You DO NOT get what you pay for flowers!
You DO NOT get what you pay for flowers!That should be the business name because 2x now I have ordered flowers for my mother, picked out bouquet online, and recieved flowers that I could've picked from my grandmother's garden. The thing is the first time was about 3...
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ID
#1047741 Review #1047741 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised
1.0
Details
My daughter ordered flowers for me for Mother's day.What a disappointment. For the money she paid $30.00 the bouquet was basically daisy's maybe 6, mums about 12 and 3 roses that will never open. And to add insult to injury no bow! No color except the 3 roses. She...
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2 comments
Anonymous
#1363518

Hi, as a florist, I am always sorry to hear about any of these problems with customers being dissatisfied with an order. However, I can tell you that the order you described would really exceed $30 and a florist, when you add the vase, flowers, labor, overhead and delivery fees does not make anything on it.

We also have to deal with the low prices that the wire services charge which are not realistic. We have to do the cheap orders to keep the wire services giving us more expensive orders. In the future, you should call a florist in the town where the person you are giving flowers to lives and speak to a real florist, not someone who is trained to be in a phone bank. Specify main flower, color and price point for the TOTAL order so it includes tax and delivery.

You will get fresher flowers and a timely delivery.

Also, it is illegal for small shops to keep your credit card number on file, so they have to destroy it and your card can not be hacked like it can with big companies. A good florist will leave a business card with the recipient of your gift so if there are problems they can reach out directly and get them remedied.

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ID
#1047266 Review #1047266 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Cons
  • Customer service resolution
  • Flower arrangement
Reason of review
Bad quality
Loss
$30
Preferred solution
resend arrangement with quality it should have had and not use the inferior florist you obviously used for this arrangement.

From You Flowers Bouquet Review

2.4
Details
From You Flowers - Simple Review #1489872149
-WHAT YOU SEE IS NOT WHAT YOU GET- 1.was not aware it was a "kit" that has to be put together. 2.the amount of flowers received was not equal to the picture. 1800FLOWERS is the better option. See the pics below.
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ID
#1022499 Review #1022499 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised
1.3
Details
I was trying to get flowers for my sister's birthday. I tried to check out a total of four or five times on two separate days, so this is not a computer glitch. First, at the very bottom of the page where you fill out billing info, there is an expedited delivery fee...
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1 comment
Anonymous
#1310318

FYF is one of many sending only call centers and not a real florist. The reason why their orders don't get delivered is because most of us real florist will not deal with these call centers.

They charge you all of these extras to get your order delivered and then send the real florist the price of the bouquet. The "How Sweet It Is" bouquet is a Teleflora product. They, too, are a sending only call center, but most florist use the TF Dove system and pay big fees to be part of their service so they can wire flowers out to other real florists in other states or countries. FYF is one of many *** wire centers who'd like to claim they are like Teleflora and FTD, but are no where close.

They snatch pictures from Teleflora and FTD to put on their websites, put every item they offer on sale, offer discounts and speedy delivery service, but they cannot guarantee you that any florist in the country will accept an order from FYF. In total they keep about half of the money you spend with FYF and send the florist the money you paid for the bouquet. If they choose to keep the order, they will deduct their delivery fee from the total they receive. I've been a floral designer for over 25 years and I can tell you that these call centers are the bane of the flower industry.

FYF will continue to try and place your order with a real florist. I know because even after we refuse the wire orders, they call over and over again. There are 4 florist in the small city where I work and all of us get tired of talking to the same place about the same order we have refused many times over. They waste more time with these phone calls instead of just contacting you, their customer, and telling you the truth; that they cannot get any reputable florist in the city you need flowers delivered to accept the order.

Mainly...

a florist won't accept an order that would put them out of business if they reproduced it by the recipe (yes flower arrangements wired in have recipes) because they didn't send them enough money to do so. Of those florists that accept the orders from FYF, they make what they can send out for the money they received and not go in the hole.

ID
#1016941 Review #1016941 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Cons
  • Price changes during ordering process
Reason of review
Order processing issue
Preferred solution
Never order from company again

From You Flowers Reviews

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  5. 6 reviews
From You Flowers reviews

From You Flowers - Disappointmented

1.3
Details
My husband order a beautiful boquet for me. I received the boquet it was not even anything like what he ordered. And the flowers wer drab small red roses and 2 orange flowers. Ugly!! He called the next day and was promised a new boquet like the picture. We never received the flowers he called to complain and was hung up on. Never use From You Flowers. So I called back and the manger put me on hold for over 15 minutes and didn't do a thing. She said my husband would have to call back and complain. So unprofessional and unorganized. I would never recommend them ever!!
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ID
#993105 Review #993105 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Cons
  • Arraigment
  • Staff
  • Manager
Reason of review
Bad quality
Loss
$70
Preferred solution
Full refund