From You Flowers - Major ordered completely messed up

1.6
Details
Ordered a "bursting with joy" bouquet large format from From You Flowers to be delivered to my bride the day before our wedding and paid a total of USD 83 for it. The bouquet which was delivered didn't look at all like the one featured on the website and looked like a USD 5 bouquet from Walmart in both shape, composition and size. My fiancée thought it was a bad joke. I emailed From You Flowers to complain and all I got was a 50% refund. Considering the circumstances that's not enough and this should warrant a full refund. Worst experience ever.
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ID
#731912 Review #731912 is a subjective opinion of poster.
Location
Scranton, Pennsylvania
Product
From You Flowers Bouquet
Cons
  • Delivery
Reason of review
Not as described/ advertised
Loss
$76
Preferred solution
Full refund

From You Flowers - Bouquet Review from Ridgewood, New York

1.0
Details
From You Flowers - Bouquet Review from Ridgewood, New York
From You Flowers - Bouquet Review from Ridgewood, New York
From You Flowers - Bouquet Review from Ridgewood, New York
From You Flowers - Bouquet Review from Ridgewood, New York
Absolutly sucked. Showed a nice picture and sent ***. Do not use this company. Look up a flower shop in the area you want to send or just go to the grocery store. I paid for a face vase and the rep assured me that even though the picture was not showing up in the preview that it would on the vase. Yeah right.
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ID
#730320 Review #730320 is a subjective opinion of poster.
Location
Ridgewood, New York
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised

From You Flowers - Will never order fromYou flowers again.

From You Flowers - Will never order fromYou flowers again.
From You Flowers - Will never order fromYou flowers again.
From You Flowers - Will never order fromYou flowers again.
From You Flowers - Will never order fromYou flowers again.
I ordered a premium Burgundy rose bloom with a nice vase. The roses were 59.00 and I received a tiny ugly vase of flowers with NOT ONE ROSE in it. I called the local florist and she said that fromyouflowers only sent over to send a holiday bouquet. She told me that this happens all the time. I called fromyouflowers and I was on the phone and on hold for an extremely long time while they "look into it". They then offered me a $15 gift certificate and or redeliver in 2 days. Well I wanted them delivered ON HER BIRTHDAY. Ruined the moment when I saw those ugly flowers. Look at the pic of what I ordered vs what I received.
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1 comment
Anonymous
#1058427

Wow! Now THAT is an obvious misrepresentation of product order versus product received.

The pictures were a great tool.

What would be even more effective is to copy and paste the description of the bouquet you saw online into this complaint and then get a copy of the print out from the florist who fulfilled the order.

THEN, contact the company again and link them to this site and leave a link on their facebook page (if they have one). You definitely didn't get what you ordered.

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ID
#727365 Review #727365 is a subjective opinion of poster.
Location
Dallas, Texas
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised

From You Flowers - False promises... cheap small arrangements

1.8
Details
From You Flowers - False promises... cheap small arrangements
From You Flowers - False promises... cheap small arrangements
Ordered these flowers for my mom last Mother's Day and I was so upset to see how they looked like. Wanted them delivered to my mom's job in Manhattan so that's why I placed an order from this site, instead of getting flowers from my local florist. There's a photo of what was promised and the terribly small arrangement that they sent out. AND I paid $60 to get an upgraded bouquet. Can you believe that? I called customer service and every time, you'll be on hold for at least 20-30 minutes. They must sit there, purposely not answering and pretending to be busy. I had to email customer service these photos and she literally told me that they look good and I got exactly what I paid for. Really? I could of gotten a beautifully large arrangement if I got something from a local florist. Save yourself money and heartache and NEVER use this site! Scam, fraud, false promises and anything else you can think of - is exactly what this company is.
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ID
#708526 Review #708526 is a subjective opinion of poster.
Location
Manhattan, New York
Product
From You Flowers Bouquet
Reason of review
Bad quality
Loss
$60
Preferred solution
Full refund

From You Flowers - Horrible non-Florist

1.0
Details
from you flowers is not a florist, they are an answering service that takes your order, upcharges and then sends your order to a florist with a discounted price and expects the florist to fill for less than the value. Don't ever use unless you are calling an actual local florist. You can tell because they will have there actual address on the website for the town in which they are located. Always shop local, and help get rid of these order gatherers. other examples are avas, Wesley berry, just flowers, florist.com, Americana flowers, amys florist. BEWARE OF THE NON FLORIST
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ID
#702988 Review #702988 is a subjective opinion of poster.
Location
Melbourne, Florida
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised

From You Flowers Bouquet Review

1.6
Details
Failed delivery not once but TWICE in 2 days on my aniversery! !!! Stay away from these people
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ID
#702485 Review #702485 is a subjective opinion of poster.
Location
Ellsworth, Maine
Product
From You Flowers Bouquet
Reason of review
Problem with delivery
2.0
Details
My first time ordering flowers online and will be my last thanks to From You Flowers. Placed an order on 9/17/15 for same day delivery since it was my MIL's birthday. Received an email from the company saying thank you for your order blah blah blah, then a few hours...
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ID
#701905 Review #701905 is a subjective opinion of poster.
Location
Houston, Texas
Product
From You Flowers Bouquet
Reason of review
Problem with delivery

From You Flowers - Bouquet Review from Pineville, Louisiana

2.0
Details
From You Flowers - Bouquet Review from Pineville, Louisiana
First let me start off by saying it took almost a week to get flowers delivered plus i wuz supposed to got an upgrade on my Ruby Rose Bouquet last friday but didnt get tht. My ruby rose bouquet they delivered did not look like the ones showed on yall website........ This is not a ruby rose bouquet with an upgrand that i wuz promised
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ID
#697570 Review #697570 is a subjective opinion of poster.
Location
Pineville, Louisiana
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised

From You Flowers - Scam

1.0
Details
When they sent me an e-mail saying they were delivered and they were not, I began to worry. I called them and was told it was just a big mistake, they were on their way. Five hours later the wrong bouquet was delivered. A cheaper kind of rose, cheap baby's breath as a filler, not the $140 arrangement in the picture. Stay away from these people. Report them to the attorney general of NY as an internet scam. They even told me that my bouquet was sitting at the hospital the whole time in a e-mail. When the first man I spoke to said they had been on the truck all day. The hospital confirmed the flowers (not the ones I ordered) were never delivered until late afternoon. They just send out automatic emails to make you think something was delivered on time. Hospital staff let flower deliveries go directly to the room. No one keeps them at a front desk. These people are running a scam!
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1 comment
Anonymous
#1028357

This was EXACTLY my experience. But, they didn't deliver the flowers as promised and the only way I knew was I checked with my Aunt and she didn't receive them.

I called several times and they would hang up on me. When I asked why they didn't refund my money or call to tell me that they didn't deliver them, again I was hung up on. They then promised a much nicer arrangement and that also did not happen.

The arrangement delivered was *** and looked nothing like what I ordered or the "upgrade" that was promised. STAY AWAY

ID
#691718 Review #691718 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Cons
  • Poor customer service
  • Entire process
  • Failed delivery
Reason of review
Not as described/ advertised
Loss
$140
Preferred solution
Deliver product or service ordered

From You Flowers - Rubbish Service

1.8
Details
I ordered flowers, a box of choclates and a birthday baloon for my girlfriend!! The flowers that arrived looked nothing like what I had ordered from the website and were budded. The baloon said get well soon instead of happy birthday The choclates, well, they never arrived. Customer servies did off me a small refund but this didn't ammount to much at all especially considering it had really upset somebody on their birthday. It also seemed from her tone that this happens a lot. I would recommend to anybody not to use this website as they can't be trusted to take care of a special day and don't really seem to care when things go wrong!!
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ID
#686817 Review #686817 is a subjective opinion of poster.
Location
Boston, Massachusetts
Product
From You Flowers Bouquet
Pros
  • Ease of ordering
Cons
  • Poor customer service
  • Advertised delivery
  • Not what i ordered
Reason of review
Not as described/ advertised