From You Flowers - Bouquet Review from Plainsboro, New Jersey

1.0
Details
From You Flowers - Bouquet Review from Plainsboro, New Jersey
From You Flowers - Bouquet Review from Plainsboro, New Jersey
I ordered a Sweetheart Bouquet from For You Flowers and the delivered flowers looked nothing like a Sweetheart Bouquet. The flowers looked like an arrangement sent to a funeral home. I called and the lady put me on hold for 25 minutes; then stated I would have to send a picture to the florist, I could get a 5% refund and then hung up. I will never use again. I should have looked at the reviews of the company!!
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Featured
ID
#787342 Review #787342 is a subjective opinion of poster.
Location
Plainsboro, New Jersey
Product
From You Flowers Bouquet
Reason of review
Bad quality

From You Flowers - Bad Customer service

1.0
Details
I ordered flowers for my boss and I paid extra to have them delivered before 12pm and then I get an email saying that the arrangement will not be delivered before noon. I was really upset with the way they handle their "business". The flowers were better on the image shown on the website some were even dying. Very disappointed with everything down to their product. First and last time that I EVER order from this company, I was not satisfied at all. Thanks but no thanks!
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ID
#787232 Review #787232 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Product
From You Flowers Bouquet
Cons
  • How the flowers were about to die
Reason of review
all the above
Loss
$60

From You Flowers - Not even close.

From You Flowers - Not even close.
From You Flowers - Not even close.
I ordered my sister in law flower's. I understand some slight changes would happen thats normal but seriously. The pretty pink bouquet was what we ordered was suppose to be full of color very little greenery and a pink bow. The other picture with all the greenery was what was sent and a day late. Not happy. And this was suppose to be upgraded because it wasn't delieverd when it was suppose to be. I feel like it was downgraded.
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Featured
ID
#779722 Review #779722 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered

From You Flowers - Bad service

Good Morning to All Please do not use this company for anything. I requested flowers for my mothers 75th Birthday to be delievery to her home. I payed an extra fee to have it delivery that day. The company stated it would be delivery in four hours, 8 hours went by and no call from my mother stating she loved the flowers so I called and asked her If any one has been by to see her her reply no one why. So I had to call the company back and find out what went wrong they did Apologize to my and state they would return the extra money I paid to have it delieverd that day and they would up-grade the flower Arrangement for her and it would be delivery the next day. So the next day a 75 yeard old woman waited around in hopes of a Bouquet of beautiful flowers and nothing came and the next day again nothing come. On the forth Day I called them asked them what went on why I mother did not receive her flowers That said It would be delivery today. Guess what again nothing I called them back they now stated that they tried to deliver the flowers but no one was home they stated they left a not in the door way. So I went to my mothers home no Note my mother stated no one had come by. See doesn't drive and its to cold for a 75 year old to wonder around in the streets. So the Conclusion is they are not truthful abouth any thing they stated to me on phone or e-mail. I have request my full refund from the company and I will contact my bank if it is not refuned to my account. Fraud is Fraud So please save youself some issues and use someone else and check them out. Thank You for your time
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ID
#773500 Review #773500 is a subjective opinion of poster.
Location
Alton, Illinois
Product
From You Flowers Bouquet
Reason of review
Problem with delivery
1.0
Details
From You Flowers - Never again
Hello, I ordered 2 bouquets this morning and paid over $100 for some wilted flowers and bouquets look plain and boring. One of the bouquets did not come with a bow and had so much greenery you could not see the flowers as shown on picture. I understand that I did not...
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ID
#771303 Review #771303 is a subjective opinion of poster.
Location
San Antonio, Texas
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised

From You Flowers Bouquet Review

2.0
Details
Was my 6 year anniversary and my flowers never showed up, pretty upset I just wish they would of contacted me on any problems so I could have had a back up plan.
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ID
#759912 Review #759912 is a subjective opinion of poster.
Location
Rockwall, Texas
Product
From You Flowers Bouquet
Reason of review
Order processing issue

From You Flowers - Worst Customer Service Ever!!

1.0
Details
This place is an absolute joke. Ordered flowers to be delivered before Christmas on 12/22. Never received any kind of notification so I sent an email. I was told they couldn't be delivered until 12/26 and that they would upgrade my order and reimburse me. I then checked the status of the order to see if it had been delivered on 12/26. It hadn't and I was never notified! How embarrassing after telling the recipient to expect this late delivery and my apology. Again never notified, I only learned of it after emailing the company. Then I was given another apology and told that the order would be canceled and I would be given a refund. Huh!!?? Inconsistent messages... No notification.... The poorest customer service I have ever experienced. DO NOT USE THIS COMPANY. YOU CAN NOT TRUST THEM. THEY DON'T COMMUNICATE WITH THE CUSTOMER WHEN THEY FAIL AND YOU CAN'T TRUST THEIR CUSTOMER SERVICE REPS. WHAT A BUMMER!@
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ID
#759291 Review #759291 is a subjective opinion of poster.
Location
Venice, Florida
Product
From You Flowers Bouquet
Cons
  • Wilted flowers and poor customer service
  • Refund difficulties
Reason of review
Poor customer service
Preferred solution
Full refund

From You Flowers - Fromyouflowers is a fraud

From You Flowers - Fromyouflowers is a fraud
I wish I had looked for reviews before I ordered the flower arrangement for my daughter and paid a premium for it. Do yourself a favor and do NOT order from this company. I made the mistake and the arrangement that my daughter received was nothing like the one on their website.When I complained, they told me it was a "slight variation" ~ HAH!! look for yourself. Left is the website photo and the right photo is the one received~ which looks like they bought the vase and the bow from the Dollar Store! It was very unprofessional and cheap looking, yet I paid premium price.
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ID
#751896 Review #751896 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised

From You Flowers - FALSE ADVERTISING.....description says teacup container but they deliver in cheap vase

FALSE ADVERTISING. I ordered an arrangement titled Bright Bouquet in a TEACUP, showing a picture of bright flowers inside a green teacup and specifically got this due to the container. The recipient is a tea lover and I precisely picked this arrangement due to the photo and container. The flowers came in a clear cheap vase, not as pictures, with stems a bit droopy. When I complained, they did not abide by the "customer is right" marketing principle. Instead, the rep told me that "All items are subject to slight substitution according to local availability and season as stated in the product's delivery information on our web site. This allows the florist to substitute with a similar container, flowers, color scheme or plant to ensure delivery is made in a timely manner".....Really?! False advertisement if you can't deliver the same flowers in the TEACUP container you advertised. They offered me a $10 credit which does not even cover shipping. DO NOT USE.
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ID
#737853 Review #737853 is a subjective opinion of poster.
Location
Austin, Texas
Product
From You Flowers Bouquet
Reason of review
Bad quality
1.0
Details
From You Flowers - False advertisement
From You Flowers - False advertisement
Ordered a birthday and chocolate bouquet , got something looking completely different! spent over $60 ,they wouldn't give me a refund on what I didn't order , they would only give me a discount. horrible customer service. The balloon "bouquet" that was received looked...
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ID
#732695 Review #732695 is a subjective opinion of poster.
Location
Sarasota, Florida
Product
From You Flowers Bouquet
Reason of review
Not as described/ advertised