1 comment

I chose From You Flowers because my boyfriend had a $10 gift card that he received as compensation from this company when they sent a random arrangement of filler flowers (that were nothing like what he had ordered) to his father in the hospital after he had suffered a heart attack. I should've taken that as a warning but I didnt...so here's what happened:

I recently took a job that is 12 hours away from my mother - who is also my best friend. April 30th was the first birthday in probably 30 years that I did not get to spend with her, so I decided to have flowers sent to her work. After nearly two hours of searching their website, I finally decided on a gorgeous lavender arrangement (third photo) and included in the card's message "thought the purple would make it feel as if I was there with you" since it was a joke between us that my new job requires me to wear purple scrubs everyday.

On April 29th, her arrangement arrived. Because she is so polite, she sent me a photo and thanked me for the "beautiful flowers" (first photo). I WAS EMBARRASSED FOR THESE TO BE SITTING ON HER DESK WITH MY NAME ON THE CARD! I could've gone to Wal mart and picked these up for $9.99!! Did they even look at the picture on my order?! I guess they at least read the message on the card because something prompted some sort of purple animal print ribbon to be tied around the cheap *** vase. Too bad I didn't write "happy early birthday on the card."

So I contacted the company and after being told 25 times that "sometimes they have to substitute" (SUBSTITUTE?! There wasn't a single flower that was even remotely similar to those in the arrangement I had chosen - nor were any of them lavender), they agreed to give it a second go round.

They then delivered the second arrangement (second photo) to her home and left them on her front porch to scorch in the sun all afternoon.....not sure why they asked for her cell number since they evidently had no intention of contacting her to deliver the arrangement in a conducive manner. And guess what arrived? An ugly, plain vase filled with PINK roses PINK daisies and other sprigs that could possible pass as purple-ish but maybe it was just that the cheap purple ribbon that was tied around the vase was reflecting on to the flowers. I don't know.

So, today I contacted them again to let them know that they were a little closer this time but my $80 still felt wasted. Now here's the best part...they said they would give me a full refund but that they would have to send someone to my mothers house to TAKE THE FLOWERS FROM HER! What?!?!?! You are going to send someone to her home to knock on her door a WEEK after her birthday (the new card by the way said happy Mother's Day - which is three days from now) and make her give the flowers back?! That is quite possibly the most disgusting business practice I have ever heard of in my life!!


Oh, and if a representative from the company posts the same auto comment on this review that they have posted on others' reviews - politely urging me to submit my complaint to their company e-mail, i will be less than pleased. So, kindly have some respect (for once) From You Flowers, and refrain from adding your "kind" suggestion on my post.

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with From You Flowers and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about From You Flowers.

Check out the best and the worst companies in Flowers / Florist category for more informed decision or compare From You Flowers to other companies on our site.

Had an Experience with From You Flowers?

Write a review


Terms of Service
Post Comment

Ha! I just noticed your flower arrangement is shown in the advertisement for their Mother's Day promotion!

You May Also Like

From You Flowers - Roses Flowers Review From You Flowers "They screwed up an order of daffodils that I sent to my fiancé, and sent me an apologetic $20 gift certificate that I then used to buy a dozen roses...." Read more From You Flowers - ABSOLUTE *** From You Flowers "...Not only is the bear ugly, but it is not even the size of a medium fountain soda! The flower arrangement looks NOTHING like I ordered..." Read more From You Flowers - Bouquet Review From You Flowers "My sister and I ordered flowers for my grandma for her birthday, fall flowers... so we thought. The picture and describtion clearly showed they were going to be fall flowers,..." Read more From You Flowers - Arrangement Review From You Flowers "Please avoid this seller. I wish I had read the reviews before ordering. They emailed a delivery confirmation four hours and fifteen minutes before the flowers actually arrived. When they..." Read more Ron Carter Hyundai - Dealership Fraud/ Bad General Manager and Sales Manager Ron Carter Hyundai "ks and snakes!! DO NOT GET YOUR VEHICLE HERE THEY WILL F*** YOU OVER!!! I got a 2017 Elantra here and traded my other car in, they harassed me with..." Read more A Foreign Affair - Russian Organized Crime - Came to US, Married, Tried to Steal Everything I Own After 2 Weeks, Vicious Criminal to the End A Foreign Affair "I wrote to a girl on A Foreign Affair through their online dating service with letters and calls. She was delivered to my doorstep from Russia. Very young and beautiful..." Read more General motors is *** me off General Motors "i bought a 2005 silverado 3years ago and it had many many problems that the dealer fixed under warranty. here now in 2017 i had a blower motor RESISTOR FIRE..." Read more Hair Sisters - Faulty product very poor customer service Hair Sisters "Bad customer service faulty product sending stuff out without checking their product. I ordered a lace front wig as described there were suppose to be parting space in parting space..." Read more