From You Flowers Arrangement Review

1.6
Details
Terrible. Looked like *** and over priced for what i got. Shoulda just stopped at Giant food stores and got a better buddle of flowers. I sent an email to complain and got not even 10$ back on. Will never think about using them again.
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ID
#830349 Review #830349 is a subjective opinion of poster.
Location
Brooklyn, New York
Product
From You Flowers Arrangement
Reason of review
Poor customer service

From You Flowers - It was same day but not at all what was ordered

I must admit they did get the arrangement delivered the same day. They charged extra for that and the service fee is not revealed until check out. It was a sad looking arrangement that was not at all what was pictured on their website. Not even close. I should have called a local florist and had them do it directly. The cost of the arrangement I ordered was high and quality of the arrangement that was delivered was poor. Misrepresented what was being sold and delivered. The arrangements at my local grocery store are more pleasing. There was supposed to be sunflowers and long lasting blooms of a more exotic nature. Tea roses and ferns is all that was sent.
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ID
#822901 Review #822901 is a subjective opinion of poster.
Location
Albany, New York
Product
From You Flowers Arrangement
Reason of review
Not as described/ advertised

From You Flowers - SAVE YOUR MONEY!!!

1.7
Details
Horrible customer service, they do not honor their own satisfaction guarantee! I placed 3 orders with them in 4 days. The first two went well, even though it was way over priced. I love the people I sent them too so it was no big deal. Today, however, I tried to use my 'credit' and they jack the prices back up so you don't save anything! I emailed them immediately about this and to my surprise they told me they could not help me but to keep them in mind for my floral needs... um?! NO! They did not back their policy. I have reported them to the BBB. I have NEVER done this before but I am that disappointed in the service I could not let others knowingly experience the same disappointment.
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ID
#821515 Review #821515 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Cons
  • Entire process
  • Service delivery and prices at fromyouflowers
  • Customer service
Reason of review
Poor customer service
Loss
$58
Preferred solution
Full refund

From You Flowers - DONT WASTE YOUR MONEY!

1.8
Details
From You Flowers - DONT WASTE YOUR MONEY!
From You Flowers - DONT WASTE YOUR MONEY!
The flowers delivered looked like a $10 2 day old arrangement from walmart! I paid $62 for junk! I sent them a picture and requested a replacement be sent. They actually asked me if I could return the first delivery first?? My mom is alone in a hospital room and they wanted her to take them down to the front desk! I refused to have her do this and demanded a new arrangement. The new arrangement arrived after 6pm and was not any better. Neither arrangement even slightly resembles what I paid for, or compares price wise! What a joke!
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ID
#820537 Review #820537 is a subjective opinion of poster.
Location
Salem, Oregon
Product
From You Flowers Arrangement
Reason of review
Not as described/ advertised
Loss
$61
Preferred solution
Full refund

From You Flowers - Arrangement Review from Union City, California

1.2
Details
This company is such a waste of money! The first time I ordered from them, I ordered three days ahead of delivery date and they still were a day late. After numerous emails offering discounts and an apology from them, I decided to try them again. Bad decision on my part! They Failed to come thru on promised delivery date even with a three day gap from when I ordered and was charged immediately. They sure are quick to charge your credit card, but they don't even follow up with the contracted florist to see if the order was placed, delivered, nothing. This company is horrible!!!
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ID
#819419 Review #819419 is a subjective opinion of poster.
Location
Union City, California
Product
From You Flowers Arrangement
Reason of review
Problem with delivery

From You Flowers - ALL AROUND HORRIBLE

I ordered an arrangement for a funeral. Wrong arrangement came. Took two days on hold to fight it only to have them double charge me instead of refunding me. Causing my account to overdraw!!!! I am SICK to my stomach. Now I have to wait ANOTHER day still nothing done!!!! They tell you to email only for the email to tell you to call customer service where you sit on hold for ever. Then to sit on hold more when they tell you they are looking into it. This is unbelievable.
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ID
#810466 Review #810466 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
All of the above!!

From You Flowers - NEVER USE EVER!!!!

1.0
Details
was suppose to send my dying mother tulips in the hospital,same day.....did not happen. Short story is they finally sent her flowers several days later after she was sent home to pass,was promised that since they could not get tulips(why advertise them if you can not send them?) they would send something very classy for the $72 that I spent and they ended up sending snow balls...I called the florist that sent them and it was a $40 arrangement. VERY BAD COMPANY NOT RELIABLE AT ALL!!! DO NOT USE!!!!
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ID
#806743 Review #806743 is a subjective opinion of poster.
Location
Bean Station, Tennessee
Product
From You Flowers Arrangement
Cons
  • Was the worst in the world
Reason of review
Problem with delivery

From You Flowers - DO NOT ORDER

1.3
Details
I placed any order for a funeral arrangement that was to be delivered on Sunday. They called me on Monday afternoon to tell me that the florist was unable to make the delivery on Sunday and would it be ok if they delivered it today. It would not make the 3-5 but would be there by the 8pm service. They could not give me a real reason the flowers never made it there. Needless to say I asked for a refund. DO NO ORDER FLOWER FROM HERE IF YOU ACTUALLY WANT THEM THERE ON TIME
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ID
#800017 Review #800017 is a subjective opinion of poster.
Location
Baltimore, Maryland
Product
From You Flowers Arrangement
Cons
  • Flowers not delivered on date
Reason of review
Poor customer service
Loss
$44
Preferred solution
Let the company propose a solution

From You Flowers - Abosolute Ripoff

From You Flowers - Abosolute Ripoff
From You Flowers - Abosolute Ripoff
This is what I ordered and paid for an additional "upgrade" fee for premium arrangement. I got dead wilting flowers and nothing close to the display as "best seller". Customer service never answers the phone it is strictly a 800 call center and they could care less of what is delivered. They just get your credit card and you are on your own. I would strongly advise against ever using this company. The reviews are all terrible. Shame on me for not looking into them before I ordered.
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ID
#798868 Review #798868 is a subjective opinion of poster.
Location
Phoenix, Arizona
Product
From You Flowers Arrangement
Pros
  • Pictures looked good
Cons
  • Customer service was bad
Reason of review
Not as described/ advertised

From You Flowers - Non Delivery-No Notice * Bad Business Buyer Beware!

1.0
Details
1st time I used FYF, paid an up charge for noon delivery. Delivery didn't happen until 2:30-called for refund of "up charge" It takes about 15 minutes for C/S to even answer your call. 2nd time I use them last week they didn't deliver the flowers at all and didn't notify me of non delivery, I had to find out from the recipient. Flowers were to be delivered on a Friday. I called my mother on Monday night when I hadn't heard from her. She states "what flowers"? The flowers I had ordered because, my father, her husband, had just died and she was depressed and I thought sending her flowers would give her a little cheer. So Tues I call FYF, the C/S rep puts me on hold to call florist to verify non delivery, after I had already waited 15 minutes for C/S to answer, and states no answer at florist, so I will have to wait until the next day when they can verify the non delivery. Seriously, FYF doesn't have a system in place that informs them of flower delivery confirmation by florist? Now it's Wednesday, at 2:04pm I get 3 paragraph email with 5 apologies and a statement that FYF will deliver ASAP and send me a $10 gift certificate, in 1 to 3 business days, for my trouble. I called C/S 800 #, and after waiting on hold 15 minutes, was told it was after 3pmEST and the soonest(ASAP) that the flowers would be delivered was the next day. I live in CST so it was only 2pm for me. FYF apologies are no where near the time it takes them to do what they are being paid to do. FYF has 1 job to do, deliver flowers. period. I've used them twice and both times they have let me down. Pretty bad track record. If you want flowers delivered, DO NOT use FYF, call a local florist where the flowers are to delivered, you'll have a better chance of your flowers actually being delivered and looking like what you paid for.
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ID
#796963 Review #796963 is a subjective opinion of poster.
Location
Franklin, Tennessee
Product
From You Flowers Arrangement
Cons
  • No notification that flowers were not delivered as paid for
Reason of review
Poor customer service, problem with delivery
Loss
$50
Preferred solution
Full refund of delivery fee, 50% discount, if not 100% discount on flowers at 2nd attempt to deliver flowers the first time, apology to receipient for their error.