I ordered flowers paying twelve dollars and ninety nine cents for a "custom vase" with a picture that I uploaded.It arrived, and it is not a custom vase. It is a regular vase with waterproof paper that has to be inserted into the vase. twelve dollars and ninety nine...
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1 comment
Anonymous
#1248643

I paid $13.99 extra for the "custom vase". they charged me, but the *** arrangement (not what was pictured)came in a dollar store glass vase.

ID
#891059 Review #891059 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Not as described/ advertised

From You Flowers Arrangement Review

3.1
Details
From You Flowers - Simple Review #1469752905
From You Flowers - Simple Review #1469752905
I paid extra for the deluxe and also for the larger balloon. The balloon was correct. But I am super upset about the flower arrangement!! The first picture is what I ordered (with the exception of me ordering the larger balloon). The right picture is what was received.
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ID
#890579 Review #890579 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Not as described/ advertised
From You Flowers - Birthday fail
From You Flowers - Birthday fail
From You Flowers - Birthday fail
From You Flowers popped up in my browser. Looking at the beautiful inventory of flowers, I soon found one that I know he'd love. So, I ordered it, with a mylar 'Happy Birthday' balloon and 5 latex balloons, to be delivered on his birthday. Well, an arrangement was...
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ID
#860879 Review #860879 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Not as described/ advertised
1.3
Details
From You Flowers - Total Fail!
From You Flowers - Total Fail!
From You Flowers - Total Fail!
From You Flowers refused to give me a full refund based on their 'possible substitution' policy. I could understand having to substitute a flower or two but this entire arrangement consisted of substitutions! First they emailed a 20% store credit then they emailed...
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2 comments
Anonymous
#1165028

Hi. I want to ask you what was the type of the bouquet (regular or deluxe).

I also ordered recently European Floral Garden from this company and by mistake I chose the regular size. I asked them to help me change it but my bad luck was that they gave me a wrong number order and in this way the resolution was delayed and the recipient received the regular bouquet. I don't even mention the horrible way they treat me. I gave them all the details of my order but thanks to their incompetence they couldn't find me in their database and they simply hang up the phone to me.

I tried to contact them by email and they told me they won't proceed the order. Finally after a second call they realised their mistake but I received just verbal apologies. I was so disgusted that I didn't think to ask them any refund.

My deep concern is related not only to the flowers' appearance but to the bouquet's size as well. This bouquet was my only chance to apologize to someone so I am really terrified that I might have chosen the worst option to do this.

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ID
#853396 Review #853396 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Cons
  • Totally wrong item
  • Refusal to refund for completely wrong item
Reason of review
Not as described/ advertised
Loss
$58
Preferred solution
Full refund
Tags
  • Rip-Off
  • flower arrangements
  • Fromyouflowersfail

From You Flowers - Horrible CO. Worst, DO NOT USE

1.1
Details
I used From You Flowers, two times,BUT NEVER, NEVER, AGAIN!!!!! Sent flowers to dying friend, but they screwed the delivery and she died before Angel Tree arrived. They appogized and refunded, so I thought to try Again. Then comes the memorial. My family sent the Alter Flowers for the Memorial, which were supposed pink and white roses, large arrangement. A very small, cheap yellow & red arrangement arrived instead...we were horrified and terribly embarrassed. This is a disgusting, crewl company...NEVER BUY FLOWERS FROM THEM! YOU'LL NEVER GET YOUR CORRECT ORDER OR
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ID
#852567 Review #852567 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Pros
  • Easy accessibility
Cons
  • Cheap
  • Flowers
  • Poor quality
Reason of review
Bad quality
Loss
$110
Preferred solution
Full refund

From You Flowers - HORRIBLE !!! BEAWARE !! CUSTOMER SERVICE IS A SCAM!!!!

1.0
Details
I ordered 3 different bouquets of flower arrangements for mother's day, paid to be delivered either Saturday or Sunday. 2 got delivered on that time frame, 1 of which looked COMPLETELY different than what I ordered. 3rd got delivered 5;30 AM THE FOLLOWING MONDAY MORNING, again, COMPLETELY DIFFERENT FLOWER ARRANGEMENT AND THE CARD LOOKED LIKE IT WAS WRITTEN OUT BY A CHILD, IN HORRIBLE STICK LETTERS ALMOST UNREADABLE. THE WORST PART??? NO EMAILS WILL BE ANSWERED BACK,,,AND GOOD LUCK GETTING TO TALK TO A CUSTOMER SERVICE,,, I have been on hold for hours at different times, they DO NOT ANSWER THEIR CALL... so much for "satisfaction quaranteed" SOLUTION? Do immediately DISPUTE THE CHARGES from your bank/card... this business should not be able to scam people out of their money and not even attempt to do things right!!!
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1 comment
Anonymous
#1157895

Same experience. Ordered 3 separate flower orders and only 1 was delivered and cant get my money back.

Thanks for the suggestion of freezing payment. Might be too late for me as I ordered them weeks ago:(

ID
#845395 Review #845395 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Cons
  • Delivery not made
  • Not delivered on time
  • Terrible customer service
Reason of review
Order processing issue
Loss
$41
Preferred solution
Full refund

From You Flowers - Fraud Based Company

1.0
Details
Ordered flowers and candy for Mother's Day. Flowers arrived but no candy. Charged card for two sets of flowers. Tried calling before Mother's Day. Waited online for 50 minutes...just a recording. Called Monday after Mother's Day. Waited online for 54 minutes when finally a human voice. Worker checked order, said there was a problem and to hold while he called the florist. He hung up immediately. Now, I am out of a total of $50.67. Fraud, dishonest and unreliable. Do not make same mistake.
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ID
#844565 Review #844565 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Cons
  • Fraud
  • Poor customer service
  • Dishonest and unresponsive
Reason of review
Order processing issue
Loss
$51
Preferred solution
Let the company propose a solution

From You Flowers Arrangement Review

1.0
Details
Horrible experience!!!! Spent so much money to surprise my mom and mother in law. The flowers look nothing like the picture and on top of that the teddy bear looks so cheap!!! Please save your money! Don't waste your time with the site!!! You will be very disappointed!!!
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ID
#843545 Review #843545 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Not as described/ advertised

From You Flowers - Do not Buy From them

2.0
Details
I had the worse experience, and the customer services was horrible. Order from them once (the order was not up to part) called to get a refund, I received a store credit. I was willing to give them a second chance and see if they were a decent company. I placed a second order, it was delivered on time but it was wrong. I order a bouquet of flowers and no base, my recipient received a base with 2 flower! 2 flowers... I was so upset, I called and the options that that gave me were obscene. to take the flowers away and bring a more. Why would you take flowers away? it was an embarrassment to have the 1st pitiful flowers deliver, why would I have them do a second delivery and take the 1st arrangement back? I called twice to it fix or a refund, spend a lot of time in the phone and i finally had to call my credit card to get help. Do not buy from them
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ID
#841461 Review #841461 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Cons
  • Was the worst in the world
  • Lack of customer service
Reason of review
Poor customer service
Loss
$70
Tags
  • From Your Flowesr

From You Flowers - Arrangement Review from Broomfield, Colorado

1.0
Details
I ordered flowers for my friends bday. And balloons. Asked them not to be delivered until four. They delivered them at 1:00 and set out in the rain . No balloons to be found. Terrible case and arrangement. Looks nothing like what they advertised. Suppose to resend tomorrow.. Right! We will see. Never, ever again . Do not use this company .. Huge rip off!
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1 comment
Anonymous
#1154034

I have to laugh reading this. Most of us were scammed when we requested expedited delivery and didn't get a delivery until days later (if at all).

You asked for a delayed delivery and got it expedited.

It is like the purposely do the opposite of what you ask! Fromyouflowers.com is nothing but a scam company!

ID
#834144 Review #834144 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Bad quality