I ordered a beautiful bouquet for my moms 55th. I paid extra to have it sent within 4 hours.
It was an hour late. I complained and got my $4 back. My mother sent a picture and it looks NOTHING like the requested picture. It's false advertisement to the fullest.
They gave me $13 back and a gift card. I paid total $40 something. Initially I even paid extra to get it fuller and when it came it was not as pictured. They responded saying its to value so we will give you $13 (50% ).
If you have a special occasion in mind and think you're getting one thing, you're not. The customer service representative even said you may not get the same arrangement.
I'm not satisfied at all.
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