Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Style and Design
Value for money

I got an online offer for a FREE service fee ($14,99 value) with a flower purchase.I made my online purchase and although it showed I wasn't charged for the fee while online, I was charged on my credit card!

And my online account shows I was charged! So, I called From You flowers and told them about this. The code was "191" but he said that everyone gets charged the service fee. I said the online offer stated it was WAIVED if I made an order!

We went round and round.......... He put me on hold and said it was cancelled. I sent an email to the company stating my issue and to make sure I got a refund.

They answered back and said my card was refunded.It would post in 1-3 days.....Yeah, I'll believe it when I see it....

Review about: From You Flowers Deal.


Monetary Loss: $47.

Preferred solution: Full refund.

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