I was trying to get flowers for my sister's birthday. I tried to check out a total of four or five times on two separate days, so this is not a computer glitch.
First, at the very bottom of the page where you fill out billing info, there is an expedited delivery fee option of $5.99. The box is checked and you have to uncheck it or you will be charged. Second, there is a "review order" button instead of a "make purchase" order. twice when I clicked it, it showed the order, but had dropped my 20% discount.
Yesterday this made an approximately $44 order go up $10. Today I had forgotten to uncheck the expedited delivery, and the order for the same $44 purchase rung up at $70! I don't even know where the extra $10 came from. I hit the back arrow, but the information I had entered in the fields was gone and the discount had dropped off.
Literally had the same exact order ring up at about $44, about $54, and $70 in 24 hours.
I will never use this company again. I have never had a problem with Proflowers.
Review about: From You Flowers Bouquet.
Reason of review: Order processing issue.
Preferred solution: Never order from company again .
I didn't like: Price changes during ordering process.