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From You Flowers in Orlando, Florida - Total Scam

1.0
Details
Just last week my boyfriend ordered flowers to be delivered to me on my birthday from this company. My birthday came and went, and it wasn't until late that night that he received a message saying an issue had occurred and that the flowers would be delivered tomorrow. He was obviously upset being that they would miss my birthday, but he agreed. When the flowers were delivered to me the next day, they were wilted and dead. I felt bad telling him this, but he asked me to send a picture to him so that he could request his money back. When I sent him the picture, he noticed they were not even the flowers he purchased. He had ordered a dozen red roses and the flowers I received were purple. And it doesn't end here. The company told him he would not get his money back but that they could send the flowers again. They told him they would be delivered the next day. They weren't and I am still waiting on them two days later. This is the absolute worst service I have ever had and I truly encourage you never to order from this place.
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Author
Location
Orlando, Florida
Cons
  • False advertising
  • Failure to deliver services
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
Review #943182 is a subjective opinion of poster.
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From You Flowers in Vero Beach, Florida - Ordered from the website

I was told my purchase (Sugar and sweet flowers) would be delivered today 10/24/16 before 12 and its 1:25. I ordered them weeks before my event to make sure they would be here. The flowers are for my boyfriends moms birthday today Someone PLEASE help! does anyone know how to cancel my order?!?! I really do not want to be out $53 dollars, I really need help, and I don't know if they will ever show up at my house or not. If I would have read the comments before I wouldn't have bought from this website. Surely someone has to know how to cancel there order. I have tried calling but of course no one answers and I have tried emailing but the response wait is 4 hours!
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Author
Location
Vero Beach, Florida
Reason of review
Poor customer service
Loss
$53
Preferred solution
Full refund
Review #942309 is a subjective opinion of poster.
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From You Flowers in West Palm Beach, Florida - Magazine order

I started receiving a Magazine subscription after ordering flowers for a funeral. I called the magazine company who cancelled the subscription and asked if I had used You flowers. They said this has happened with most of You flowers customers. My checking account has been charged every month since ordering the flowers. I was told that i would have to contact You flowers to try to get a refund. I notice they make it so you have to use at least 100 words before a review will be posted. I would recommend using a local florist or 1800 Flowers as You flowers has hidden cost that the sales reps are failing to mention.
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Author
Location
West Palm Beach, Florida
Cons
  • Hidden sales
Reason of review
Poor customer service
Review #927045 is a subjective opinion of poster.
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From You Flowers in Sarasota, Florida - False advertizing

The website says same day delivery, but when you make a purchase it only allows the next day. Made an order and the price went from $35 to over $60 hours later they called to say the flowers would not be delivered on our anniversary. I told them to cancel the order but they did not. they wanted to call my wife to tell her it was their fault and not mine. Also when I placed the order there were extra items in the shopping cart. There were 3 of the same items in the shopping cart to the same person. I am never going to try using them again.
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Author
Location
Sarasota, Florida
Reason of review
Not as described/ advertised
Review #925037 is a subjective opinion of poster.
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I am very disappointed with what was sent to the funeral home. I ordered a wreath ( the picture showing a large white bow on the top ) and what came had no bow at all. also I paid extra to have a banner added ( saying beloved brother and uncle ). NO BANNER WAS...
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Author
Location
Sun City Center, Florida
Reason of review
Not as described/ advertised
Loss
$96
Preferred solution
Full refund
Tags
  • Funeral Wreath
Review #913117 is a subjective opinion of poster.
0 comments
1.0
Details
From You Flowers - Be prepared to get totally ripped off.
From You Flowers - Be prepared to get totally ripped off.
My story is just as horrible and disgusting as all the rest. It took me 10 days to get a $40.00 bouquet delivered, after days of stalling, and countless, outright lies, and 5 hours on the phone. I can tell you this, it must SUCK to be a call center employee for these...
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Author
Location
Panama City, Florida
Cons
  • Being lied to
  • Cheated
  • Misrepresented delivery
Reason of review
Order processing issue
Loss
$40
Review #868932 is a subjective opinion of poster.
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From You Flowers in Winter Haven, Florida - Horrible CO. Worst, DO NOT USE

1.1
Details
I used From You Flowers, two times,BUT NEVER, NEVER, AGAIN!!!!! Sent flowers to dying friend, but they screwed the delivery and she died before Angel Tree arrived. They appogized and refunded, so I thought to try Again. Then comes the memorial. My family sent the Alter Flowers for the Memorial, which were supposed pink and white roses, large arrangement. A very small, cheap yellow & red arrangement arrived instead...we were horrified and terribly embarrassed. This is a disgusting, crewl company...NEVER BUY FLOWERS FROM THEM! YOU'LL NEVER GET YOUR CORRECT ORDER OR
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Author
Location
Winter Haven, Florida
Pros
  • Easy accessibility
Cons
  • Flowers
  • Cheap
  • Deceitful
Reason of review
Bad quality
Loss
$110
Preferred solution
Full refund
Review #852567 is a subjective opinion of poster.
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From You Flowers Delivery Service Review

I ordered flowers May 3/4 for delivery TODAY!! Have not received and it's for my Moms 75 th BIRTHDAY!!! I want answers or I am calling channel 5 and 7 news
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Author
Location
Saint Petersburg, Florida
Reason of review
Problem with delivery
Review #846037 is a subjective opinion of poster.
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From You Flowers in Fort Lauderdale, Florida - From you flower needs to pay for their fraud.

This company is so messed up how hard is it to deliver an correct order? ive been trying to get a hold of this company for over a week. ive sent emails but they respond as if they haven't even read my email and they keep sending the same thing back. then they call me and tell me to call customer service, but their isn't even anyone to call. these companies need to go away and give us our money back. something has to be done about this. they suck, they suck they suck they suck. company is a fraud fraud fraud. karma is a ***!
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Author
Location
Fort Lauderdale, Florida
Reason of review
all the above
Loss
$100
Preferred solution
Full refund
Review #845989 is a subjective opinion of poster.

Contact From You Flowers Customer Service

Mailing Address:
From You Flowers, LLC
455 Boston Post Rd, Suite 6 483 West 37th Street New York, NY 10018
Old Saybrook, CT 06475
USA
Phone:
(888) 654-5144
All From You Flowers Contacts
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From You Flowers Delivery Service Review from Palm Beach Gardens, Florida

1.0
Details
My husband order a flowers yesterday for mothers day,it supposed to be a surprise and yes it was but a bad one,because I couldn't get it,but they take the money from the card automatically,when I called to costumer services I was on phone hours and when someone answer the phone dont give me an explanation,just putted me on hold again and again,that is inaceptable,I want my money back and I will never buy nothing here,is the worst you could do!!!
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Author
Location
Palm Beach Gardens, Florida
Reason of review
Problem with delivery
Review #843988 is a subjective opinion of poster.