Not resolved

I talked with a “manager” named Kim she was so rude and blamed me for everything I called to order flowers for my nephews wake and they told me I needed a 4 hours window for delivery which it does not say online anyway they gave me a refund and said they will deliver at the cemetery the next day they still have not done it. I’m angry because she acted like it was my fault then she told me I don’t understand why your upset this company is the *** poor company I have ever felt with in my life she is rude mean and calls and hareasses me

Product or Service Mentioned: From You Flowers Manager.

Reason of review: Poor customer service.

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