Not resolved

The worst experience I ever had ! The order I placed was non deliverable to a

hospital because the patient was in an

isolated unit not able to receive anything.

Then I tried to have the same arrangement

delivered to another person at a home

address, because they wouldn’t cancel the


I was on the phone about a half hour trying to get a Christmas arrangement.

The original arrangement was not available...then the rep offered me pink and

white flowers or some yellow flowers, apparently not understanding that these were not Christmas colors or just trying

to pawn off any leftover flowers. Next I

asked about a plant or Christmas greenery

w/ a red bow. The only thing he could come up with was a juniper plant which he said was more expensive then the

original flowers but would send that as a

Exchange. Now I had been told that they

could be delivered on Christmas Eve or

Christmas Day..........none of these flowers

or the plant could be delivered until the

27th....:::all very misleading!

Finally the

juniper plant was delivered, however, it is

not a indoor juniper but an outdoor one,

which was never mentioned in the


Upon relating my experience

to others, they all had friends with bad

experiences with 1 800 flowers. I will also

Contact a higher authority re.this fraudulent

experience, as no one should have to go

through is disgraceful!

Reason of review: Problem with delivery.

Monetary Loss: $67.

Preferred solution: Price reduction.

From You Flowers Pros: No pros.

From You Flowers Cons: Poor service, Was the worst in the world, Everythimg.

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